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    Oahu Mobile Grooming OMG

    4.3 (14 reviews)
    Closed Closed

    Services - Oahu Mobile Grooming OMG

    Bath and groom only

    Full grooming

    Pet haircut

    Oahu Mobile Grooming OMG Photos

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    Don't let them touch your pet
    Damara C.

    Update 1/05/22- the response she gave to this review is highly inaccurate. My vet never said the reaction my dog had after her service (which required steroids and antibiotics was caused by bacteria buildup. The vet said it was from her grooming technique. I have it in writing and sent it to her. This business is highly unethical. If anyone would like further information, I have no problem sending you my records from the emergency vet visit, just let me know. This is a minus 5 star review! She came to our home to groom our two dogs. The cologne she used on them was not pleasant. She finished both dogs and under 30 minutes, also had her seven-year-old daughter with her. A day later we noticed both dogs scratching at their hindquarters and acting skittish to touch. It got much worse for one of the dogs requiring medical attention. The vet said the probable cause was from bad grooming techniques. My pet was put on steroids and antibiotics. She has lost patches of hair see pics. I contacted the groomer and asked for a full refund which she declined. She stated she needed to speak to the veterinarian even though I provided medical records. She said she needed to speak to the veterinarian and confirm that it was a grooming issue so that she could turn it into her insurance company. I was only asking for $110 refund for the one animal, however, after dealing with her rude emails in response to this issue I have now asked for the vet bill to be paid as well. I requested numerous times to get her insurance information and she has yet to send anything. I highly recommend that you do not use this groomer!

    Tried again last week, still nothing. Is this business even running? Something isn't adding up here! Update: in response to owners reply, I have attached the text thread of my texts to her. Note the date differences. Integrity goes a long way miss ‍

    Thank you Oahu Mobile Grooming

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    15 days ago

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    10 months ago

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    5 years ago

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    3 years ago

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    4 years ago

    Business owner information

    Photo of Heather H.

    Heather H.

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    4 years ago

    Business owner information

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    Heather H.

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    2 years ago

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    6 years ago

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    4 years ago

    Should update to show "Not accepting new clients at the moment" so we can move along quicker.

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - Oahu Mobile Grooming OMG

    Review Highlights - Oahu Mobile Grooming OMG

    y. This was our first appointment with Heather and it went well so we scheduled our next appointmen

    Mentioned in 5 reviews

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    Pet Haven Salon - My Pomeranian, they gave her the perfect length trim

    Pet Haven Salon

    (145 reviews)

    04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and…read morechecked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful.

    My 65lb shepherd mix looks great after the full service groom here. They de-shedded her a bunch,…read moreher double coat is wild... shes so soft now! i'm really grateful for their attention and care. Small local business with such nice and attentive staff and convenient location in Kapolei. Will be coming back here when I can!

    Oahu Mobile Grooming OMG - groomer - Updated June 2026

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