Wanted to upgrade my axolotl's tank and get a better quality filter. Stopped by pet depot after work and was helped by Carina. She was very friendly and helpful, told her what the tank was for and what I was kinda looking for and she showed me some options. She then took me to her computer and showed me the dimensions of the tank I was looking at( just to make sure it'll fit on my stand at home) I called them back when I measured it and she told me she would have her boss call me and send me an invoice for the tank. Fast forward bought the tank and told them I'd pick it up the next day after work. Come that day to pick up my tank Ryan (the manager) helped me. I told him I wanted a good quality filter so I wouldn't have to really maintain it all the time. He was veryyyyy helpful and knowledge!! He gave me a few options of the filters, the best ones and the ones that he wouldn't recommend for my fish.He also gave me pointers on how to keep my axolotl cold. (They can only be in cold water) bought the filter (oase filtosmart thermo 200) he recommended and Ryan actually showed us how it works and how to set it up. $500 later, we had the whole set up. Even though it was pricy, I rather pay for the good quality things cuz who wants to keep wasting money on cheap/ meh quality. We tried setting it up when we got home and for some reason the water wasn't going through the tubes. I called pet depot and George offered to FaceTime us to see where we were wrong and walk us through the steps. 15 minutes later the filter worked and my axolotl couldn't be any happier! I truly want to thank all these people for their TRUE Customer service. I honestly haven't been this blown away with this kind of customer service in a really looong time. They went FAR and BEYOND just for us. They gave us their honest opinion and went that extra mile face timing us!! I still can't believe it! Thank youuu soooooo much for alllll the help!! Very much appreciated it! So anyone that needs any pet supplies pls go to this store! 10000%% worth it! read more

The Pet Depot - New tank and our new filter - Pet Stores Near Me - Ocean Pointe, Hawaii

Great place and great people. I have been going to Pet Depot since I was a kid. I am a regular there and they see me at least once a week! . For whatever pet needs the team at Pet Depot will always do their best to service you and your pet! Sometimes, they hook you! Thanks Ryan for the free corn dog! read more

Very nice self-washing dog station! Made it so much easier giving my girl a nice bath without breaking my back! Staff was very helpful and super friendly! read more

Flat out love this store. Overall the best pet shop on the island. Owners and employees genuinely love pets and re knowledgeable and friendly. Highly recommended. read more

Everything went well at The Pet Depot! We're from the other side of island, yet we drive to The Pet Depot because of the great selection and the helpful staff. Their pets and fish selection is super! Aquariums full of wet pets! read more

The Pet Depot - Cichlids - Pet Stores Near Me - Ocean Pointe, Hawaii

This family owned pet store is THE BEST! All of the employees are so helpful and nice, especially Corinna! She is awesome! We drive from Waianae to get all of our pet supplies here and My mom even drives all the way from Kaaawa to buy her pet supplies here as well! 5 stars! read more

Great selection, reasonable pricing and they treat everyone like family! Our go to store for all our furry and feather babies since they opened! read more

This place is perfect close to office other shopping and sells my dog food...earth borne dry dog food. Also super friendly good selections for your pets. read more

The Pet Depot - Entrance - Pet Stores Near Me - Ocean Pointe, Hawaii

We appreciate and love you all so much!! Service is truly impeccable. This is a business that always makes you feel welcome and just happy to visit. Whenever you're out of an item you'll take the time to call us when it's available and you offer to hold the product if we can't pick it up the same day. We will always appreciate your excellent customer service. Thank you so much for being here for everyone! Mahalo, Riki P.S. This review is very long overdue. We've been customers for years but I don't do social media. Thanks again Pet Depot Ohana! read more

Now that I started rehabbing doves, I was looking for certain items to treat birds, and this is one of a few stores that have certain meds and items for birds. Located on the right side of the row of stores at Ewa Beach Shopping Center, this store can be missed. Although a little pricier than online, and they do not have certain items that feed stores have, they come a close second, especially since feed stores are so far in waianae or waimanalo. Service was great, they are nice and certain employees know their products. If they don't know, they will get back to you with someone who does. read more

Excellent place / owned by an incredible lady who always has items that the big stores don't have. Gotta keep these locally owned & operated places in business! Primo selection of Aquarium items and healthy fish all the time. My dog loves the place too! read more

I had a beautiful experience at the pet depot out in ewa beach. I bought some cute little guppies , cat fish, some rainbow fish for my 5 gallon aquarium. The staff there are really knowledgeable and friendly very family oriented. Da cute guy with the hat and glasses was very knowledgeable and helped me out with all the fish I think his name was chris. He also helped me with picking aquatic plants for my tank. It came out soooo cute when I put it all together for my living room read more

The Pet Depot - Pet Stores Near Me - Ocean Pointe, Hawaii

I LOVE every bit of my experience with this place and their team! I became a fish owner unexpectedly. Didn't have a clue where to start. Just a fish in a bowl! Brook was so amazing. She created an entire fish tank for me. Asked my budget and asked questions of what I envisioned, and overnight put together a perfect set up for my new fish fam. When I arrived to pick it up- Evan gave me a full tutorial on how to take care of my new tank and fish, was super patient with me. I wish I would've gotten the name of the person (who I think may be the owner or manager) but his level of knowledge, care and genuine interest in making my tank exactly what I wanted felt so nice. Amazing, genuine service is hard to come by these days, especially in a service industry where gratuity isn't tied to it, this team, this place, is now my only place to go for my pet needs! Mahalo! read more

The Pet Depot - This is freshly after putting the water and drops etc in, so the tank hasn't cleared much in this pic. Hard to see the gorgeous landscape! - Pet Stores Near Me - Ocean Pointe, Hawaii

Love their staff, super friendly and helpful Love their available pet food products especially since they carry raw food options read more

Fish keeper employees were laughing about how it's best to fight bettas in the toilet so you can easily flush the loser. I won't be back. Been here several times since I started fish keeping. Some employees are nice and knowledgeable, some aren't either. Overall the good slightly outweighed the bad until I learned about their complete disregard for fish. read more

Great customer service. The staff is very knowledgeable and friendly. Corinna is a great pet advisor and has helped me through the years in finding solutions to my pet needs Pet Depot offers a variety of pet supplies you don't find at the big box stores. Go check them out and I am sure you'll become another satisfied customer like me. read more

How else can we put it, this place is the best!. My kiddo and I are always here for our dogs food and treats. The prices are pretty reasonable and not over the top. The best part is the service, we always see aunty corrina and she makes my sons day every time!. He gets to check out the cool fish, the cute puppies and bunnies, he held some snails and was able to take some home as pets. Aunty corrina is always so sweet to us and very helpful! When we had to take care of a few chicks I had no idea what I was doing but corrina helped me all the way until I found them a more permanent home. Thank you pet depot for always being so helpful and on point with our pets needs! read more

The Pet Depot - Happiest kiddo with his new snails - Pet Stores Near Me - Ocean Pointe, Hawaii

Keishawn was the biggest help. We went in to get our son set up on a fish tank reset and he gave us all the tips for plants and substrate advice and he informed us on what was higher maintenance and beginner friendly options and how to care for each. He saved us from making an easy mistake that would have made our lives harder. Thank you for your attention and expertise. read more

Amazing staff there that really helped me pick some fishes for my 55 gallon aquarium tank. Ended up getting some female betas and tetras. Can't remember her name, but I think she's the only female in there that's very experienced and knowledgeable about the fishes and the plants would definitely recommend here! read more

Employees are very personal and Ryan is a great guy!!! They sell freshwater plants growing in water, unlike stores that sell the plants out of water which plant leaves will fall off when you put them in your aquarium to grow. read more

Huge shout out to the staff at The Pet Depot. We've visited a couple times now as we were looking to get an Axolotl and we will 100% support this business again and again. Not only did they have a great fish selection, including a bunch of axolotls, it was the helpful and patient staff that made this such an amazing experience for our family. From recommending filters, tank size, feedings, and preparing the water for our Axolotl, they walked us through everything and answered our gazillion questions! They had a variety of animals and our son loved walking around and saying hi to the dogs, chameleon, bunnies, birds and turtles. read more

I wanted to buy collars for my puppies but i didn't know what to get since it was my first time having pet dogs, so i asked a worker named Gideon and he showed me where it was. He was very nice and patient since i had a alot of questions Lol. He also gave me suggestions on what to buy since he noticed that i was having a hard time deciding. read more

Great customer service. The staff was super friendly and informative. They had a huge selection.

A fish keepers dream, they have an amazing selection of gear to fit all budgets and their plant selection is great. Livestock is healthy and well priced. Staff are. Friendly and take care of you. Can't say enough good things about this store read more

Great pet shop for all your dog fish aquarium aqua scape needs. Everyone is so friendly and willing to help. Very knowledgeable when it comes to aquariums and different fish highly recommend visiting the guys at the pet depot! read more

The Pet Depot - My son's first aquarium fully set up with the help of the friendly guys at pet Depot - Pet Stores Near Me - Ocean Pointe, Hawaii

Great prices, good customer service,great selection, if your in the ewa area this is the spot to jam for your pet needs

The Pet Depot is great. They have a nice selection of animal supplies. I really appreciate them caring small dog and cat brands. The owners truly care about animal nutrition. read more

The Pet Depot - Daisy Dog playing her beer toy. - Pet Stores Near Me - Ocean Pointe, Hawaii

Small little pet store in the heart of Ewa. We love coming here for their self service dog wash. They provide a large tub, soap and conditioner, towels, blow dryer, and grooming tools. The place is amazing for pet owners who aren't able to wash their dogs at home. The employees are nice but they always seem a little shocked that people come in to use the pet wash station. Overall, great please to stop after a day at the beach or a hike around Hawaii. read more

Live in Aiea but the drive to Ewa Beach was well worth it and a great surprise. Every staff was friendly and made nice suggestions. The store looked well stocked, super clean, and popular busy in this community. My last time here was over ten years ago when they helped sell my whippet puppies. Loved all the clean aquariums, live fish, and plant upgrades too. They helped me with my new small aqua scape pea puffer tank. Thank you staff for your great service and smiles. I'll be back! read more

I always love this place - called to double check the time they close because my fur baby needed a shower. Yes they confirmed the time and the availability of the tub. It's always clean and two towels ready for next customer.i always try and trim his nails using the cutter but he hates it -actually prefers the nail grinder (no they don't have one there -yet). Overall my favorite place read more

My go to pet store... my birds love the bird millet spray from here. It's always fresh n healthy looking. My birds can't thank me enough with all their sound effects when I place it in the cage. They have the Best assortment of fishes, fresh plants, food for all your pets...it's so worth the drive. read more

Ryan and the gang at pet depot WOW!! They're amazing and so so very helpful! The knowledge is so bountiful with these obvious animal lovers. Thank you for helping this new dog mama ! read more

This little shop is way into the back of Ewa beach. Not the most convenient but for the variety and the prices I'd say it's definitely worth it. No other pet store near Nanakuli had puppy whelping collars-except this little shop. So it was definitely worth traveling the distance. It's just a small local pet store, nothing fancy. But it's quiet, clean, and so cute there was a little bulldog walking around the store greeting customers and keeping the workers company. They have a nice set up in the front that looks like a doggy deli for dried chewing treats and a few living terrariums for Jackson chameleons etc. The staff were friendly and was very happy with their variety. I'll be back again for more supplies soon!! read more

We came for our puppy's 1st harness since they carried the one we wanted which the big chain stores didn't. The customer service was amazing! I think I was approached by every employee to ask if I needed assistance. Being in this shop reminded me of my childhood & riding my bike to often visit a local, family owned pet store. It's a fun experience! I thought the prices were reasonable as well and our puppy had fun shopping too! read more

The Pet Depot - Pet Stores Near Me - Ocean Pointe, Hawaii

When you need great help, and a huge inventory, today, The Pet Depot is a lifesaver. They've had, on hand, equipment that would have taken me weeks to get from the mainland. Couple that with their expert, and I mean expert advice, they have saved me from spending too much and making costly mistakes. Can't say enough good things about shopping there. If you need pet supplies, I highly recommend The Pet Depot. read more

I call first he super nice to Explanation!! I feeling I can trust him (RYAN)I drived 30-40min to go down there my english bad he really Patience helping me out about setup table and tank (he helping me and Explanation even he sooo busy.... ) I get live rock and live sand and water People say need less 1month setup water my water only 5day? Test every things sooo good so today I go there get pretty nemo's I call tell he really good take care fish he know alot things aso he like patience to Explanation for u If you want start go there asking ryan!!! read more

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Went to the Pet Depot today, which is located in Ewa Beach next to McDonalds. Lots of parking right outside of their store. As you walk in you are greeted by the cashier. We went there today to get our bunnies nails trimmed. The Aunties there were so sweet & took great care of our bunny. My children got a bunny for Christmas & I had a lot of questions about it. They both were able to answer all my questions I had concerning our bunny. Thank you for everything! They even taught me how to cut the bunnies nails at home, but I'm a little too scared so we will be taking a trip within the next month or so to the Pet Depot again. They have lots of different toys, food, bedding, etc for all types of pets. They even have a cool back room with different types of fishes. Thank you again to the Aunties at the Pet Depot for taking care of our bunny, teaching my children how to care for it & answering all the questions we had. read more

The Pet Depot - Pet Stores Near Me - Ocean Pointe, Hawaii

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We were shopping for goldfish for our newly completed pond. After very disappointing visits to the PETCO locations in Kapolei and Ewa we stopped by the Pet Depot in the Ewa shopping center. Our first impression was one of relief. The Pet Depot has everything we needed to bring our pond to life. All the employees are polite, informed and professional. And "BIG" bonus, they are a family owned business with awesome product quality and prices that simply puts petco to shame. Warm shout out to Corrina, she made the experience a very pleasant and huge success. Much mahalo and aloha to Pet Depot and the crew. read more

The Pet Depot - 8x2x2 goldfish liner pond - Pet Stores Near Me - Ocean Pointe, Hawaii

My favorite pet store. Have been going here for years. They can usually get what I need within 3-5 days. They have everything for my cat, dogs and parrots. They also carry food and items for the outside birds. The extensive selection of frozen fresh and raw for my youngest dog has helped a great deal with her skin and stomach issues. I have never extended to the fish but I have heard good things about that area of the store. read more

The Pet Depot - Caminy the youngest pup. - Pet Stores Near Me - Ocean Pointe, Hawaii

People there are so friendly! I love the convenience of the dog wash station. They have everything there for you to use to wash your dog. They sell everything for your pets too! I love to support local businesses. read more