This is such a great dog store and MORE! So nice to be able to shop for quality dog items without going to a big box store. Barking Dogs carries premium brands, which are not sold at big box stores. The awesome Dog Self Wash is understandably popular! I shop here for my dog's food, as I recently changed my thoughts as to how to feed my dog the best food possible. I purchase O.C. Raw Dog, a human grade food that my very picky dog loves! Finally! They have a wonderfully diverse selection of the top brands, as well as great treats and fresh baked goods! The customer service here is top notch! I'm always greeted when I come in and receive help from friendly, knowledgeable employees. Do your dog (and yourself) a favor and stop by Barking Dogs! You'll be glad you did! read more

We had a very frustrating and disappointing experience here. Prior to our appointment, I called for a quote and was told it would be around $95 per dog. We were also specifically told to bring inspiration photos, which we did. At drop-off, the groomers told us that one of our dogs had some matting and may need to be cut shorter than the photo, but that the other wasn't bad and they would try to match the inspiration photo as closely as possible. We understood and were completely fine with that. When my husband picked them up, he was asked to pay and tip before even seeing the dogs. When they were finally brought out, we were shocked. Both dogs had been shaved extremely short, essentially down to the skin, with large, puffy heads left essentially untouched. They looked absolutely nothing like the photos we had shown. I called afterward because I wanted to understand both what happened with their haircuts and why we were charged more than the quote we had been given. I was then told that one of the dogs was in the "higher weight category" and both dogs were fully matted and that the additional charge was at the groomer's discretion. If their matting was truly significantly worse than what we were told at drop-off, we absolutely should have received a phone call during the appointment explaining the situation and asking for approval before completely shaving them. We were never given that opportunity. I understand that matting can require a shorter cut for a dog's comfort and safety, and I would never expect a groomer to do something unsafe just to achieve a certain look. My issue is the complete lack of communication. We went from being told that one dog may need to be a little shorter to picking up two completely shaved dogs with disproportionate, puffy heads. The manager did agree to let us bring them back to have their heads evened out, which I appreciate, but there was no offer of even a partial refund despite the unexpected upcharge, lack of communication, and results being completely different from what was discussed. Unfortunately, after this experience, we will not be returning read more

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We had a great experience washing our dog using their self wash station! Along with getting a nail clip and paw pad trim. They are nice and quick! read more

The staff is friendly and very knowledgeable. They help with dog food concerns to get the right product for my dog. I also get my dogs groomed there. They do an amazing job and gentle and kind to my dobie Rhett. I highly recomend Barking Dogs. read more

Barking Dogs Self-Wash & Grooming - Gilbert - Rhett - Pet Stores Near Me - Gilbert, Arizona

I absolutely love Barking Dogs Self Wash! I bring my two large doodles here, and it makes bath time so much easier than trying to do it at home. The stations are always super clean, and they truly have everything you need ready to go. Their products smell amazing, and the dryers are a game changer. I love being able to get my pups nice and fluffy before we leave. It's such a convenient, well-thought-out setup. Thank you, Barking Dogs, for making life easier for dog owners like me! read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

This place is great. The self wash is nice and the staff are fantastic. This is the only place that I take my dog to get a wash. Normally, I do it at my house, but when I feel like actually going somewhere barking, dogs is the only place that I go. read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

Love their self wash Tuesday! Always clean, kind employees and my dog feels very at home here!

This place is amazing!! i love there dog wash and how they offer free samples for our pups!! Highly recommend

Paula G did a wonderful grooming on our HoneyBear. The staff is always helpful and they take good care of our precious pet!!! read more

Barking Dogs Self-Wash & Grooming - Gilbert - HoneyBear - Pet Stores Near Me - Gilbert, Arizona

Convenient. Clean. Had all the stuff I needed to wash. I'll never wash my dog at home again! Friendly helpful staff.

Love this place. Their selection of toys and treats are great and the self dog wash is super convenient

We came in with 3 dogs! A terrified pugchi, an overly happy wolf hybrid, and a semi aggressive Belgian malinois. The staff was amazing, helpful and everything was so easy! Such a satisfying experience! We will be back this week! read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

We Love this place very helpful and friendly staff. I would recommend this place to everyone! read more

Barking Dogs Self-Wash & Grooming - Gilbert - Autumn getting ready for a self wash at Barking Dogs! - Pet Stores Near Me - Gilbert, Arizona

What a great place to wash and groom your pup. Everything is easy to access, from the tub to the shampoo and the employees are great!

My puppy, Oliver and I were greeted from the friendly staff and even though it was super busy, Katrina took time to continue checking on me while in the store, as it was my first time there. The entire staff is friendly and knowledgeable and the store has so many products!!! Definitely will be visiting again and again! read more

I love coming to barking self wash!! 10/10. They supply everything needed! They even have hot oil for deshedding.

This place is awesome! we were first timers and the staff is super helpful and friendly and gave us all the information that we needed for reasonable prices. i will definitely be coming back! read more

When walking into the store everything was great, but a reactive dog entered the store soon after and went after my dog. Later, we went into the self wash and I was told to move my dogs to the same area so another dog could come in. The dog that came in was the reactive dog that went after my dogs just minutes previously. The staff showed no care in the safety of putting my dogs in the same 10x10 room as a reactive dog, that they saw go to attack my dog. The dog was without a mussel, collar, or leash in the grooming area with my dog who they had previously tried to attack with no owner or worker interference. If you care that your dog is not attacked I would not recommend this place for your fur babies. read more

Found this new place up the street and decided to bring in my dog (Pomchi) for some nail clippings, paw trim, and anal glands expressed. They got us signed in right away and the whole session took about 20-25 minutes. I waited and looked around the store for possible new foods for my dog to try. One of the employees offered a trail bag which was very appreciative considering the cost of the organic bags and not knowing if my dog will eat it. We took home the bag and she ate it right up! Surprised since she is a picky eater. Next time I'll pick up some frozen dried food toppers. One down side was, the groomer literally dragged my dog by the leash as she was taking her to the back. I was able to walk with my dog so that she can follow the groomers but at the entrance is when she started getting scared and held back. I get all the dogs that come in have some anxiety and didn't appreciate the dragging part. She was so tiny and was able to be picked up. I'll always give a place a second try and hopefully our next service is a little better on the intake. read more

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We brought our lab here and she loved it. It's super easy to use and the staff was very polite and helpful when showing us how everything works in the washing station. Our dog sheds a lot when bathing which makes clean up at home a nightmare so coming to a place like this is great. read more

I had a grooming appointment for my dog last Saturday, and due to a family emergency we had to reschedule it. i was told a 25.00 fee would be applied, to which I did not agree to for the rescheduling. The guy on the phone said they wouldnt charge me. When I dropped my dog off today there was no mention of it. Not until I go there to pick him up. I advised both workers I was told it would not be applied. They supposedly called their manager. the groomer (who I feel bad for in this situation, said she didnt care about the fee) was in the middle of this. When I asked the kid (yes a kid with no tact) behind the counter what I was told ], he kept persisting about the fee. 25.00 is nothing, but when I was told it wouldn't be charged for it, then hold up your end. I get it if it was me rescheduling just to take off out of town, but this was a family emergency, and I feel this is more important than a grooming. I asked the kid about the customer service, his response was the customer service is we dont charge you the fee and not book you again. Is that how you are training your employees, if so, that is pathetic. This was not a customer service experience, and honestly, I would rather take my dog to a low-level groomer from now and then this place ever again. Yes please refrain from here as they dont know what customer service or understand that real world can happen in a instant. A friend of ours referred us to here in the beginnign and now I see why she left. Dont bother with your follow up email saying please call us as that wont rectify this one bit. And then when thw owner responds, which to say is not professional in what ever aspect they live in, goes to show their focus in customer service. When the appointment was booked, there was no mention of a fee, none what so ever. Then the owner responds with insults, and childish like behavior (you can read their response to this original posting. Not even look at the fact there was a emergency, other than its my own fault. Another thing to mention is that I was not at the groomers when I had to cancel and did my due diligence once the emergency was found out and called. Also stating I left the groomer with out paying, as I never would do that. I did pay for the grooming today and their "Fee" and have proof to show that. How about a more centralized response and be civil about instead of insutling people when they leave a review. As for customer service Mr Pete B, I have been in the industry longer than you have been in business, and for claiming to be a small business, this is a situation where you can be more professional about it. Train your employees on tact. Yes you may have hundreds of reviews that are five star, but its the ones ( and I read the bad reviews where you respond negatively to them, which you shouldnt) I do support small businesses, but when you react childishly about this, it can change otheres persepectives. So please dont lie anymore and say I moaned and left without paying, look into the fact there was a truth, it was rescheduled, your employees said would waive the fee, my dog was brought in there and was paid for. The say I am what is exactly is worng with society when you 1.dont know me, and 2nd. cant accept that someone had a negative expereince with your business and felt as tho they should exress that. Lasty, I dont need for you to respond to this as you have shown what type of business you run (see no negative fingers pointed to a person but s business). Lasty for that fee again, there was no mention of it when the original appointment was booked. Which that did not start off well either, but I wont go into that. That is all and dont respond. read more

The staff at barking dogs is so knowledgeable, kind and helpful! The self wash area is amazing and our dog loves getting a bath there read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

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Friendly! Love this place! Groomers are amazing. Toys for big dogs are found here! Quality treats and self wash station is the best! read more

Barking Dogs Self-Wash & Grooming - Gilbert - Autumn Wind ready for self wash stationAutumn Wind loves her baths and treats here!! She loves her groomer here too. - Pet Stores Near Me - Gilbert, Arizona

Amazing time giving laya a wash, 10/10 the self wash made it so easy & fast to have her washed. read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

This use to be a great place. The turn over is insane. The workers don't even care about people and their time.

If I could give negative stars that would be too much. I went to this location on Sunday to pick up some CBD for my dog only because my regular store Bark Avenue was closed. A nice young man helped me find what I needed and rang me up. When he told me how much it was I was shocked that it was $50 double what I pay at my Bark Avenue. I begrudgingly paid it because, hey what we do for our pets. When I got to my car and took a 2nd look at it I realized why I paid so much. My mistake, I grabbed the 500mg instead of the 250mg. I go back into the store andI told the young man I mistakenly grabbed the wrong one, he was fine with me exchanging it. However, there was a young lady also at the register with him. She grabbed what I found out later to be a gift card and I heard the young man telling her not to do it that was and they began whispering so I could no longer hear. She then turns to me and says do you want a gift card or back on your original payment, I told her my original payment. She then gets on the phone and called her mgr. She asked him how she can reverse the gift card. I heard her say do you want to tell her and hands me her phone. He proceeds to tell me they don't offer refunds, I told him I'm not doing a refund but an exchange. Well he says there's not a way to take it off the gift card and put it on your card. Well she should not have assumed I wanted a gift card and then ask me how do I want the difference back. She should have asked the customer what they wanted first. Of course he had an answer for everything but what the Customer wanted. Her empty apology was just making me madder so I just took my original purchase and left. This businesses refund/exchange policy is horrendous so make sure you want what you buy. Check, check and triple check. I will never, ever, ever step into this store or any of their locations again. Bark Avenue is a much better shopping experience. If my little guy wasn't having such a rough time I would have waited the next day for them to be open. read more

We have been avid users of a different self wash place and NEVER AGAIN!! Barking dogs took amazing care of our dogs and were incredibly kind to us. They allowed us to wash both of our dogs in one station at the same time which greatly reduced anxiety. The attendants were available for assistance, extra supplies, and recommendations! Also, DO THE HOT OIL TREATMENT. It was beyond worth it and made the entire experience that much better!!!! read more

Barking Dogs Self-Wash & Grooming - Gilbert - Two dogs (45lbs and 75lbs) in a big space! The staff allowed us to wash them in the same shower, which greatly lowered their anxiety! - Pet Stores Near Me - Gilbert, Arizona

Affordable, quick, and clean. The staff is always amazing. They offer advise, help, and they check in to make sure the equipment is working properly. They provide all the supplies necessary. There is an elevated dog wash station, water, soap, face wash, grooming tools (brushes of all shape and sizes), towels, blow dryer, aprons, and treats! We bath both out Australian Shepard's in one tub at the same time. There was two tubs and two dryers. read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

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I love this place for the DIY dog baths. We always add the deshed treatment which seems to help. Today we added a nail trim & they did amazing job. I highly recommend them and their $10 DIY dog baths every Tuesday. read more

I was very pleased. Our Rico dog has never looked so good. Amber did a great job we will be back!

The only groomer we use. They did such a fantastic job on my pups. Always very sweet, gentle, and listens to my grooming requests. Thank you for always going above and beyond. read more

Went to their second location and they had plenty of toys and treats forndukes birthday.

I brought my dog there before he passed away! I love them, such good people!! Thank you all! read more

Special orders are ALWAYS screwed up. Whether it's quoting one price on the phone and trying to charge more upon pickup, or selling your special order to someone else without telling you until you drove 20 miles to the store, or not ordering it, or not calling to let you know it's arrived, or not ordering the correct item...it's always something. For the price$$$$ they charge the customer service should be top notch. Bummer. read more

Love this place for the self wash and all the treats! We love coming here :) my pup loves the treats from the bakery section!

Always great grooming for our pup. Conveniently located for us and the price isn't too bad either. I wish it were not soo popular because the appointments are pretty far out. Call now to get your spot reserved! They are worth it. read more

Staff was very friendly and helpful. The tubs are a little odd as they have like a small shelf in front of it so you have to bend over even in the high tub. A lot of different foods and toys. Looks like a very nice place. read more

Go here if you want your dog carried by the harness or to have patches of fur clipped to the skin. Also, dogs may leave with unexplained eye injuries. In response to the owner: You have sent me nothing, so you probably need to check again. However, I have viewed your footage, and it in no way shows the injury "happened at home." Below is a photo of the dog upon pick up and your manager admitted it was caused by your groomer (hence she provided eye drops). Also, carrying a dog by its harness is an interesting definition of "care" (see screenshot below). Your threats are not going to silence me from warning other customers. read more

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We visited family from out of town and were looking for a self dog wash. It is first come first serve and I only saw two stations but we went when it was not busy around 2pm. The workers were really helpful on what they provide and how to utilize their station. From other reviews I've seen on competitor self dog washes, they provide a lot! They provide as many towels as needed, a stand for your dog so you don't have to bend over (we used this), they have 4 shampoo options, solution to wipe eye boogies / clean dog tears stains, robes, rubber brushes, slicker brush, wide tooth comb, and I believe a undercoat rake (although I brought my own brushes). They also have an oil /deshed treatment. Their blower was much needed for us. It is $15.00 for 1 station no time limit unless there are others waiting. We were able to bathe our two smaller dogs in 1 station taking about 30 mins. We grabbed some dog food on our way out and they had brands we usually buy like Primal Raw and Stella and Chewy dog food. read more

Barking Dogs Self-Wash & Grooming - Gilbert - Pet Stores Near Me - Gilbert, Arizona

They have the friendliest staff and I really feel like I can trust them with my two dogs. One is very shy large breed, the other is outgoing and loves everyone. Kelli is amazing and I always request for my dogs to be groomed by them. The Saturday's fill up quick, so I try to book mine three months in advanced to make sure I get Kelli and both my dogs in and just make the next appointment before leaving. read more