I don't see a website or phone on our invoice, sorry. They are a local (to me), Loveland, CO pet…read morefood/treats store. Yikes - ok so important to note this is THE Natural Dog Company and apparently there is also a 'Natural Dog Company' that is getting terrible reviews. We just got our first order of their bully sticks, dog loves them of course but we had problems with our order and the customer service is superb. Good products, good people. We'll be regular customers from now on.

From the owner: We’re a small, family-run company located in the foothills of the Rocky Mountains in Loveland,…read moreColorado. Like many passionate dog owners, our dogs run our lives. From planning weekend trips to the mountains where the dogs can run free, to incorporating visits to new dog parks whenever we venture around town, our dogs are considered in each decision we make. We started Tuesday's Natural Dog Company in 2009 because we love our dogs and we care about the treats we give them. Our mission is help enrich the lives of dogs everywhere. We are known among dog lovers as a company that prides itself on quality and consistency. The main reason why our customers love us? Consistent product quality in every shipment! Your satisfaction is 100% guaranteed. We have a massive selection of natural, single ingredient dog treats and chews, with hundreds of SKUs to choose from. We stay on top of industry trends and are regularly adding new treats to our catalog. We are leaders in the pet industry when it comes to sustainability programs and doing our part to protect the environment. We have a FSMA Certified Warehouse, and we take our commitment to food safety very seriously. Our warehouse operations allow us to supply our customers with dog treats and chews that exceeds the highest standards for quality and safety in the pet industry. Our treats are available for purchase at independent pet retailers across the country.

I often feel like when I'm shopping at big companies like Petco, the staff is unapproachable and…read moregenerally unhelpful. I stopped in at this location because after cleaning my fish tank a couple of my fish died and it was time to get new residents for the tank. I was browsing the various options and was soon asked if I had questions. Someone came to help me and I explained my loss and plan to repopulate. The fish expert was super helpful and took time to discuss the possibilities of why my previous fish died and how to prevent it in the the future. I found a little yellow guy that I felt was pretty cool looking and the fish expert again took time to explain the fishes character and what to expect as I raise the little guy. He answered all my questions and was sincere in asking if I had more questions. The staff here is a true asset to Petco and if your looking for great advice and super friendly serviceI'd definitely recommend this location. Also, while checking out, Elijah was really personable and I left the store with a super huge smile and my new friend. One last thing...I was married to a Karen and everything was a negative experience..I'd disregard the "Karen's" that posted reviews for this store, it definitely doesn't reflect the overall business truthfully and appears more emotionally charged and disrespectful to the staff here.

I took my dog there about 10 days ago and they did a terrible job. They didn't brush her out. They…read moredidn't cut her how I wanted. They did a really bad job and now she has to be shaved at another dog salon. I am beyond upset, they gave me no discount they gave me no refund and they gave me no store credit and the manager was a man and he was very, very rude. I would not recommend this place at all.

There is always a complication every time I go in. I schedule with Caden today and when I get here…read moreI am advised I have to wait til the groomer arrives as Caden is standing right there. The check in staff is just not customer service oriented. Always something. Last time I had to walk over to Banfield and get records for vaccines. The Loveland location leaves a lot to be desired. This will be our last groom here ever. If I could rate zero stars, I would. More challenges than it is worth and will drive farther for people who are actually good at their job and truly care.

Tried to buy some fish tonight and they refused to sell them to me. I understand their reasoning,…read more but the employee Brittany, was very rude and condescending, and talked down to us. Last week this same person told us we can't just buy one fish, we needed to buy 3. I would recommend just not doing business with this store.

Always friendly, helpful and will order what specialty things i need. This is a great place to…read moresupport!

We've been buying my dog's food here for a little over two years now! The staff are always…read moreattentive and helpful. They listen to how a prior bag of food went with our pup, and have helped us find the PERFECT food for our girl. We love supporting local, and will always go here to buy our dog's food, treats and goodies.

LOVE these guys! Unique products, great selection, and a super nice and helpful staff. Our pup…read moreloves to come in. They have a dog wash, a great supply of dry and frozen treats, and tons of toys and food options. Definitely check them out!

We went in looking for some CBD to help with my dog's anxiety and were pleasantly surprised with…read morethe selection and options here! The employees were both super helpful and explained how to use the product. They got me all set up with rewards points and offered to help as much as they could! Excited to give all the goodies a try with our fur babies today.

We have taken our girl to Alex for the past 3 years. Alex is amazing! She takes time to make sure…read moreZoey's experience is pleasant and supportive. Zoey loves Alex and so do we!

Jill is my groomer and she does an excellent job at keeping my doodle so cute!…read moreSo glad I found this place!

They did a fantastic job with our gender reveal cake for our pups! Our dogs loved the cake and it…read morewas such a fun memory for us to have!

homemade burritos, cookies, pies, and more! wonderful owners,Val and Nan!…read morewhen calling ahead, they will make sure your order is fullfilled upon request . they even make fresh doggie bisquits. You will Love their baked goods, guaranteed!

The selection of outdoor and ranch gear is excellent, but what really sets this store apart is the…read morecustomer service. I stopped in on Saturday, Dec. 13 to pick up an online order, only to find that this location didn't stock the two-gallon jug of motor oil I had ordered due to a web-order glitch. What stood out was how hard the staff worked to sort it out. Erin, the store manager, Kyle from the auto section, and several other associates all jumped in and genuinely tried to help. The nice blonde "roamer" as well as the young lady in the Chicago Bears at the front were great! In the end, Erin suggested canceling the order and purchasing it at the Broomfield location, which I did. Even so, the Loveland staff went out of their way to assist. Great customer service and excellent value overall.

This place is like a Murdoch's/Sportsman's (smaller version)-- shop mixture of fishing stuff,…read morecamping needs, hunting gear, home goods, shoes and apparel. It seems like there's a lot of people working but, little acknowledgment to assisting. Ok inventory not the best customer service.

Amazing customer service. Every time I go in there, the employees are always so kind, knowledgable…read moreand helpful. You can also really tell they are a bunch of animal lovers!

The customer service employee at the Taft Hill location on Tuesday was extremely rude. I try to…read moreshop local and I love the North College store, they are always helpful and always offer carry out, even though I've never taken them up on it. but this location is on my way home from work. I knew what I was looking for and brought it to the front. The employee was annoyed because I did not put my bag of dog food on the counter where she wanted it. I couldn't tell which register she was at and set it on the counter near the east door. She was standing in the middle of the two registers. She slammed it down on the center counter and proceeded to complete the check out process. She seemed really frustrated and bothered that she had to stop what she was doing to help. Very disappointed in the service I received today.

Ok, first of all the Mercantile no longer goes by that name. It is now under the name Bomgarrs and…read morethey are very different in quality so I will go ahead and kill two birds with one stone here by reviewing The Mercantile and Bomgarrs. As The Mercantile this was a great place. The overall quality of the merchandise was good! They had ranch and farming clothes, supplies, feed for all of your rural yard pets, gardening supplies, some building supplies and more! The thing that drew me to The Mercantile almost every year(and I am NOT a farm and ranch person, despite being raised on a ranch) was going to see the little baby birds that they sold. They had baby geese, turkeys, chickens and ducks! All very adorable and very tempting to buy! I have the property to have these birds as pets but I live near a pasture and there are foxes all over so I know that they wouldn't last two seconds at my house and unfortunately I don't have suitable accommodations for them. Now onto Bomgarrs. I would give them anywhere between 2.5 and 3 stars. When I was in here a few days ago I was expecting it to be more or less the same as the Mercantile, just the name change. While that is more or less true as to what happened there are differences that the picky consumer would notice. Some of the merchandise is not quite as high quality that The Mercantile had. Some things seemed very cheap looking and the prices didn't necessarily reflect that on everything. They did have baby birds still but only a handful of chicks which looked dirty, slightly sickly and wings that looked like they got ruffed up a bit like they into a fight. There were no other baby birds here but chickens this time though there were other cages than just the three occupied ones that were here but nothing was in them. Bomgarrs also seems to have an expanded hardware section that I didn't notice as much with The Mercantile as well as lawn furniture. In the hardware section I was looking at chainsaws that I was pondering on buying because I have a tree that should be sawed down at home. There wasn't really a modest price range with the chainsaws. Maybe since I don't have a clue about chainsaws that they all come between $170-$500 but if I remember correctly from last year browsing for one there were more modestly priced ones out there and seemed liked they would hold together after you started sawing. they had a chainsaw that was about $60.00 but looked like it couldn't hold up for very long. Bomgarrs has about all of the same merchandise as The Mercantile did after those said differences. I can't say that I won't ever go back to Bomgarrs but the overall impression was not very high as to when it was under The Mercantile moniker. The Mercantile must have sold to another company or something if there is that many 'subtle' differences going on.