Alex is extremely patient with my little shit of a dog, Zeus. He's a very squirmy and snappy dog,…read moreand she managed to get him looking like a million bucks! He HATED the grooming table, and the brush, so she was able to compromise by having me hold him while she made him look so handsome!

From the owner: Don't feel like dragging your dog to a groomer? That's okay, The Wandering Groomer will come to you!read more

The dog baths are awesome here and don't kill my back. Store…read moreis very clean. Staff, super helpful and nice. Xmas music was nice! My dog loves it in here and yanks me around to check out all her fave things! Great selection on product. Expensive, yes and prices keep going up so Leya today on her birthday, got a duck chew stick and an Advent calendar! Plus, her bath. A quick way to spend $50... But.. I adore my dog.

1st time there, and it was a wonderful experience for both me and my senior furbaby. Martini took…read moreher time and understood the special needs that our girl required. we are happy to have found this spot, We shall be returning for a full on spa day. Thanks for making this a trauma free visit.

Always a pleasure having Laura or Kate groom my dogs and cats! I have never had an issue with their…read morehours of operation and they are always friendly and accommodating.I am and will continue to be a loyal customer of Village Paws!

Cleanest grooming salon in the Ottawa area. Great value for price and quality of grooming. Owner's…read moreartistry is evident in the grooming as well as the shop. Friendly, gentle and great service.

Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

Great friendly staff. Our 8 month old puppy Sadie started coming here for socialization and…read morelearning to be a dog with other dogs during this pandemic. Our puppy needed a break as much from us as we did from her being. the owner Linda is probably one of the nicest person I have met who cares for the well-being of us and our puppy. We started with 1/2 days and will be going full days soon. Its nice to get our puppy home tired and relaxed. I like the one stop shop not only for boarding when we travel but for day care and grooming. Kim and Ken T.

If I could give zero stars, I would. Pet owners deserve to know what happened here…read more I brought my cat in for a simple grooming service -- a belly trim and nail clipping. The entire appointment lasted five minutes, yet I was charged $96. My cat was returned to me with loose fur still hanging from her belly, knots still present, and her nails untrimmed, despite being billed for them. But the worst part came after we got home. My cat had a one‑inch cut under her right front leg -- in the exact area the groomer shaved. This wound required stitches. We do not shave or groom our cat at home, so the injury could only have occurred during the appointment. When I contacted the business, instead of taking responsibility, they attempted to deflect blame and suggest the injury happened elsewhere. The photos clearly show the shaved patch and the cut in the same location. Their explanation was not only inaccurate -- it was dismissive and unprofessional. A rushed five‑minute service, incomplete grooming, a serious injury, and then an attempt to deny responsibility. Pet owners should be aware of this before trusting this facility with their animals. I strongly advise others to think twice before booking here.

When I started having this feline mobile service it cost $ 135.00 Cash…read moreNext I booked again it went up to $ 148.00, I told Jamie this is very strange with price going up and never notified. Jamie said Oh the price went up I told her I bet you have a lot of upset customers ? Jamie remained quiet.

Excellent service and very courteous. Also does excellent work. She did a perfect job on my…read morePolmaranian Nikko. This is his second time with her and he loves her. I love the Teddy bear cut she gave him. Perfectly done. Highly recommended.

This groomer is extremely skilled, has very fair prices, and takes a lot of pride in doing great…read morework. She is also very helpful and friendly. I would definitely recommend her to anyone.

Everything is great there. My dog loves going there and is exhausted afterwards…read more I have to take away a point because over holidays they close dog camp because they have many dogs boarding. They should allow the regular dog campers on their regular days. Do not punish the regular customers!

If the owner acts this way with the dog owner / parent how does she act with your fur family when…read morethere's no one around. Read on My wife got everything done by email for are 2 dogs to stay here. The morning of are trip she email the dogs medical info and asked if there was anything we needed to bring or need to know before we go. We were told no and they would see us later. Being are first time there we showed up around 2 not knowing there are special drop off times. The owner was rude from the start and wanted us to pay $31.00 to drop off the dogs early and that we should no this as it's on the email. I started to asked my wife to take a look at the emails and the owner didn't let me finish my conversation with my wife when she went nuts screaming at us and getting in our face. I keep asking if I could finish my conversation but she keep freaking out saying no and telling us to pay the $31 or get out of her property. If she would have let me finish I would have said if it's on the email i have no issues paying it. We ended up leaving as her verbal harassment was to much. We later check all email correspondence and the only thing is a small signature block with the time they are open. There was nothing in regards to a early drop off fee or a fee if you show up at a deferent time. When then went to Hwy 7 pet retreat unannounced. It was not a drop off time but they were very helpful and kind and had room for our dogs. Since it was our first time there they took the time with a smile to explain how it works there. Oh ya no extra charge. One must not forget that this is a service oriented business that should be handled with poise and a smile. Thank you for reading this review.