It was good in a pinch. We like places that have access to a camera and not use small places…read more Nonetheless I know they took care of our puppy

Trying to register a pet for boarding is a nightmare! They won't take reservations over the phone…read moreand the website registration process is buggy as hell. A very nice person tried to help me over the phone but in the end I COULD NOT BECOME A CUSTOMER.

We delivered a really shy, nervous puppy, crazy schnauzer and laid back boxer. First time for all…read morein a pet boarding situation. Videos of their nighttime play outside videos provided. We were worried because this was our first visit. Two adult dogs and new puppy with extreme fear. They missed us, but were happy, puppy was boldly going through the house with more play vibes and tired. Yeah yeah yeah. Thanks guys !

Amazing staff! It is so wonderful to know that my puppers is so well taken care of when he is not…read morewith me!!

Rose had her first groom today at Barking Oats, and we LOVE it! 10/10 recommend trusting your baby…read morewith them! They were very accommodating and nice. Great customer service and grooming!!

I booked Brandi to take care of my 3 cats, and I'm very pleased. She scheduled a meet & greet and…read morewas very thorough in going over their care instructions. For once I didn't feel guilty leaving them for a few days. Brandi sent pictures of my cats while I was gone. When I came home, I could tell my cats were happy because they weren't starving & needy like they usually are. I'll be booking Busy B's again!

I went on a trip to Georgia and had someone I thought I could rely on to watch my two pups, but…read morethey decided to bail on me. I called Brandi at the last moment she graciously added me to her schedule. I couldn't have asked for a better person to watch my two dogs while I was gone. She was very professional, polite, and at a very reasonable price. I would most definitely recommend Busy B's to care for your pets if you have to leave them at home.

Great veterinary team of doctors! We are new to the Temple area and were very surprised that they…read moredon't take appointments, but so far, we have never had to wait long for my cats to be seen. Doctors and staff seem very professional, friendly, courteous, and knowledgeable. I've never felt rushed and they also carry a large supply of pet food and supplements at a good price! Their location is easy to access and we will be returning on a regular basis!

If I could give zero stars, I would. My mother recently called Temple Veterinary Hospital Medical &…read moreSurgical Center to schedule an appointment, and what happened was so outrageous it deserves to be publicly documented. The staff refused her service outright, claiming she had "cussed out" and "verbally accosted" them during a previous visit. Here's the problem: She has NEVER been there. Not once. Not ever. Instead of listening when she calmly explained they were confusing her with someone else, the staff talked over her, raised their voices, and doubled down on their false accusation. They escalated the situation themselves, then blamed her for their own mistake. It was unprofessional, hostile, and completely unacceptable. To make matters worse, when she asked to speak with Dr. Gosney, she was told he "wouldn't" speak with her--again, based on an incident that never happened. No attempt to verify records. No apology. No basic respect. Just arrogance and incompetence. If this is how they treat someone who hasn't even walked through their doors, I shudder to imagine how they treat actual clients and their pets.

I love this place they are wonderful at caring for my 2 cats. They verify everything that needs to…read morebe done to care for your pet as they stay there. Also sent me update on their care and pictures of my pet having fun.

Consistently good care for my pets boarding needs. Grooming prices have become a bit excessive and…read moreappointments hard to secure so hopefully that will improve.

Dr. Blackstone was very good with my girl. She never wants treats from strangers, but she let him…read morehandle her. We are in antibiotics and watch mode. So far the limping has greatly decreased. No outlandish diagnosis, no ridiculous charges. Small town living is perfect for me!!

My granddog had surgery here to remove an object he ate. It was very scary but they were so kind…read moreand caring. Highly recommend!

Dr Roberts took great care of our Indiana Bones!…read more Major SHOUTOUT to KRIS, she is truly an AMAZING CANINE STYLIST-GROOMING EXPERT! ERIC ROCKS TOO!! Our pup was a hot mess and now she is absolutely adorable in her new puppy cut! I appreciate the professionalism, loving care and teaching me how to work w/my highly anxious pup & home grooming Tips & tricks .... OUTSTANDING EXPERIENCE! The front desk Team does a terrific job taking care of all our needs and concerns w/super fly response time!Thank YOU!!!

I have waited to write this review. It is going on two weeks now and I feel I should share my…read moreexperience so potential clients can be aware of what happened. Understand I know animals get ill and pass that is the cycle of life yet as clients we trust and follow our vets guidance to hopefully heal our furbabies. My cat Momo was a thyroid cat I brought him into the clinic due to not eating. Bloodwork showed an infection and he was very dehydrated not to mention he lost half his body weight. The vet a young lady suggested keeping him in house overnight for fluids and to monitor his eating along with antibiotics. OK no problem. Update next date doing better but still not great needs more fluids and eating but still watching give it another day. Pick up 1030 Saturday. OK Saturday at 1030 I was in a patient room when a young male tech came in and said he didn't eat so I would have to force feed. I said that wasn't what I was told yesterday he kinda looked lost. He then went to get my cat Once he brought me Momo I saw a cat laying down head flat no movement. I called his name no movement I opened the cage no movement. I lifted his head dead weight and his eyes dilate fix straight ahead. I looked at the tech and said how dare you bring me my cat in this condition without a vet and with not explanation. Momo was standing and aware of surroundings when I left him here two days ago and now he is at deaths door what in the hell did you guys do and why wasn't I notified!!. He said should I go get the vet. Is this guy for real!! I will not write what I was thinking. I just said yes now. Well older male vet comes in and proceeds to tell he looked over the blood work and could tell right away he was in kidney failure and ME keeping him in the clinic for two day over stressed him where his body gave out. Yep you read it. I caused the death of my cat because I followed the vets directions. I told him thats not what you co worker vet said. Well, i could have told you it. Yes arrogant ass. Nice thing to say as my cat lay dying due to your clinic incompetence. I said we needed to put him down . So I lost Momo that Saturday I want to say this is the 2nd review I posted on a vet clinic. Both are on this clinic . First one 2yrs ago they refused to see a cat they were treating who was in a coma dying because I didn't have an appt. Then told me the emergency vet cost about the same amount of money to put a cat down anyway. Now this being blamed for going along with what the vet said. Understand I brought all my animals to this clinic for years and loved them. They had outstanding vets some of the best I ever came across (I moved from plam springs and also dealt with orange county vets) I was thrilled to have found them. Slowly the vets moved to where it is today. I will NEVER step foot into this building again. I just want you to know I was a devoted client 100% never again. Just be aware and careful I want all furbabies to receive excellence love and care.

Horrific experience! When we started going there we had taken in our Boston Terrier from a family…read morethat her owner had died 2 ish months prior...WOW. SICKENING. We have been told we are no longer welcome, spent over 1000.00 at this place. We were told that they have horrible customer service and we didn't listen. PLEASE listen, these people are horrific and when asking them to provide a copy or to listen to what they heard (recording people without being told) we were told we could not hear the recording. DO NOT USE THEM. THEY ARE VERY BAD PEOPLE.

Get upset at this place they try and counteract your review with unannounced recordings of your…read moreconversations with them (as attached). I think everyone should be upset with them holding medication ransom to treat a $2.00 sick chicken, demanding a $85 dollar fee even before the cost of the medication. It's claimed I berated their receptionist wit profanity when actually I was berating the situation. The receptionist took it upon herself to to become offended at me being upset. After I canceled an upcoming appointment telling them I would take my business elsewhere. I received a return call where I was told I was no longer welcome there with my other Animals (that they have received THOUSANDS of dollars for treating in the past two years) as if they are on some type of higher moral grounds with their demonstration of fake compassion and empathy for MONEY. So the takeaway from all this is to understand there is no loyalty points or frequent user awards given here if you show you're a real person and get upset or see their act for what it is - they will simply let your animals die rather than care for them. In addition if they can survive and be fine without the thousands and thousands of dollars I spend there annually, they obviously don't need your money either. Apparently they have pulled the wool over enough people eyes and hold enough medication for ransom from sick animals to keep them in the $$$ for quite some time. Unfortunately, the needless death of Bloomers the chicken is inevitable. Ironically, I doubt the needless death of Bloomers will have near the emotional effect on their receptionist as one of their customers getting upset. They may need to relearn to fake their understanding and compassion to include the fact that people get angry and upset at times. Beware! you are being recorded and they will threaten to use those recording to attempt undermining any negative review. Perhaps be aware of any other undisclosed recording devices being used at this establishment, you just never know.