Not just Pensacola's oldest business, but Florida's oldest business since 1851! It's is not just a…read morehardware store, but it does sell to commercial customers & regular customers alike. And while you can find all your hardware needs, it also has a plethora of specialized gifts, cooking & grill ware. It's definitely worth a look see. They have a small private parking lot. Be advised they close early on Saturday & are closed Sunday.

Very unhelpful and odd store set up. I found this store EXTREMELY expensive. A small bag of bird…read moreseed is 20.00. They cater to the richer pcola and seem a bit obnoxious. Super disappointed in how we were treated and felt uncomfortable in their store. Just a bad experience. We bought two items but will not return.

love this place. Well organized, great customer service, has a lot of items that anyone can use. I…read morehighly recommend this place

Although I went there by accident, glad I did. Had just the mailbox lock I was looking for at…read moreinexpensive price, and, they were happy to serve me...much appreciated.

Very helpful and just down right friendly. Have no clue what you need for a project then this is…read morethe place to go they will help you purchase what you need. How? Well by asking questions of you until they have the idea of what you want to accomplish. That is what is called a knowledgeable hardware employee. These big corporate places only have the time to point to the aisle. Here they take you to what you need and ask until they feel that is what you came to them for to purchase to finish your project. Also have the best homemade brooms in town.

The guys up at Escambia Electric Motor practically saved my life. At 3:30pm on Friday afternoon,…read morethey pulled together to get me a new furnace blower motor, along with the proper capacitor and relay needed to get my A/C going again. We had a brain-storming session right there in their office about how to switch to a PSC blower motor from my ECM blower motor. Using what I'd researched, along with a few tips and tricks from them, I was able to get it running that night! That weekend, I get a call from an unknown number... It was the guys at EEM making sure everything had gone well and to help me get an upgraded part that I definitely needed. I haven't had customer service like that in years! I will definitely be spreading the word about how awesome this shop is, and you should, too!

This company is all about the customer service. I made a purchase from 3000 miles away for a local…read moreparty and Skylar made it happen. This guys customers service is stellar.

The ownership and staff here are top notch! Since the first time I visited, I have rarely driven…read morefurther than this store to get anything I used to go to the larger chains for. Anything from yard care to plumbing, air filters, or pool supplies. I cannot comprehend how they can fit everything I need in such a small store without it feeling overly cramped -- but they do it well here! They will give honest recommendations for what you ask and will not try to upsell you on products just to make an extra buck. They are more focused on earning loyal, returning customers than creating a bad experience with higher sales. The mix of friendliness, honestly, and helpfulness has turned me into a loyal, returning customer for anything and everything I can purchase here.

This review is about the Stihl department only (it's in a separate building). The Hardware store…read moreitself would have a good rating. I purchased a $750 chain saw in the morning. When I brought it back that afternoon for help in starting it, the man who had sold it to me was very unprofessional, with a complete lack of people skills. He got angry and contradicted me, claiming to know everything since he'd been to Stihl "school". But he was wrong. Stihl's own directions for breaking in a new saw contradict what he said. Where do they find these people? I hope I don't ever have to go back there again.

5 minutes at Surplus Warehouse made my wife and I feel like new home owners with endless…read morepossibilities. We walked in dejected thinking our do-it-ourself project was completely out of the realm of possibility. We spoke with the Asst. Manager, Jason, who took 10-15 min to show us around, discuss recommendations on products and prices, and made the whole information gathering process a breeze. This place is 100% the best home supply store period. Do yourself and your wallet a favor, go see them.

We were thinking of remodelling our bathroom when my car broke down whilst parked close to this…read morebusiness. I went inside to pass the time while waiting for the AAA. A few days later we began to actually start shopping for the remodel and I went there just to take a look as I had more or less made my selections online with Lowes and Home Depot. Sooooo glad I did and so grateful that I got to deal with John the manager. He was not only super helpful and knowledgeable but had a great eye for design. I changed my vanities from MDF at Home Depot to something almost the same but in solid wood and saved over $400 on each. The tops were Uba Tuba granite with a square inlaid sink and again were almost half price. Then we saw the shower door of my dreams! Maxx frameless, super clean looking and $350 cheaper than Home Depot. Having chosen the vanities that were in antique white we used a sample door to try and find suitable tiles. In the end John himself agreed that they had nothing that worked particularly well and allowed me to take the door for half a day so that I could go elsewhere to find the right tiles. Every time I had to purchase something from faucets to toilet roll holders I went there first and John was the first to say that they could not help me if I had a specific request. Never once did he try to 'sell' me a product. When the vanities were delivered and the backsplash cracked there was no fuss or quibble.... went right to the others in stock and swapped them out. I thought initially it was some cheap outlet but the products I purchased were all high end and of great quality and price. I probably saved about $1300 on items bought here rather than Home Depot. In fact I was able to get exactly what I wanted within my budget. Without Surplus Warehouse I would probably have had to scale back somewhat. The staff are very nice and helpful but if you want helpful with design ideas see John. Strongly recommend.

I have purchased a Saw Stop table saw, a Festool track saw and various other tools from Gulf Coast…read moreTools. Their prices are generally pretty good and their selection is excellent! The team is friendly and very helpful but not overly so (for when you just want to look around). They are a great local resource as opposed to the big orange and big blue boxes. We are lucky to have them here in lower Alabama.

This is a great store for any tools you need ..they have these cool bins in front with all kinds of…read moredifferent tools,batteries, clips, scissors, glue etc, it is so much fun looking thru them.. .. I always find things I can use when I craft..in fact I hate these kinds of stores but love going here and usually spend more money than my husband.. they have cheap tools and good ones.. check it out.

Candy was so helpful with picking out my paint and getting samples! I will definitely be coming…read moreback.

The store owners and personnel are so friendly and knowledgeable They sure made my painting job…read moreeasier. Though I have to drive further they will certainly be my paint store!