Called to clear clog through clean out and was told $250! They had to go in basement to clean out…read morethere cause the clean out didn't work! Didn't tell us it was $100 an hour for labor and $80 for General Labor! Left sewage all over in basement and never cleaned it up! Told me they had a clean up crew that does that! Never did come clean it up! Received a bill for $1165.00 for almost 6 hrs and left for at least an hour! Then when I called about my bill they lied and said they didn't quote me $250 for clean out and they didn't have a cleanup crew to clean up the sewage in basement! Took 3 weeks to get bill in mail and gives me a week to pay it! Charge late fee 10%! Do not use them they lied!

They were contracted by Lowes to install a water conditioner, they did not know how to install…read more Overheard conversation they lied to use the F word a LOT!

We called Fitzsimmons explaining our problem. He returned our call promptly regarding our faucet…read moreissue. They arrived as stated he would. He diagnosed our problem & took care of it. Great communication. Wonderful to work with him, Great experience! Thank you so much.

From the owner: We are a Veteran owned company that can take care of any and all of your plumbing needs. We clean…read moredrains and do all sorts of other plumbing services

several months after moving into our house (built in late 1990s and passed home inspection with no…read moremajor concerns), we needed our water heater replaced which was done by Peterman. The hot water was still running out afterwards so they were contacted again. They said it was an electric problem so a full inspection was done by their electrician. We were told the electric panel needed to be replaced and was a fire hazard. If we went ahead with replacing it, the oven would need to be rewired requiring destruction of part of the walls leading to the kitchen. There were also smaller electrical repairs that could be done as well (outlets). If we repaired everything, it would be around $9000. We got a 2nd opinion from a local electrician who had zero concerns about the panel. When Peterman was contacted about this discrepancy, we were told it would be escalated to the supervisor who would contact us but over several weeks we did not receive a call. Due to the conflicting reports, we got a 3rd opinion to be sure, and again, there was no recommendation to replace the panel and the repairs Peterman suggested did not amount to $9000 in their opinion. We did have a good experience with them prior to this (regarding HVAC) but if you plan to work with them, would strongly recommend a second opinion for large projects. We have ended our monthly membership with them and will not be working with them again.

Update...Since I posted my initial review, Lauren P. asked me to reach out to…read morecustomercare@petermanhvac.com, which I did. Fast forward four days and I have not gotten any kind of response. I left them two ways to contact me, and both have been neglected. If you want to get gouged for pricing and have your requests ignored, Peterman Brothers is the place for you. Unbelievably unprofessional.

For many years I have used another sewer company for cleaning our mains. Due to circumstances, I…read morewas forced to contact a new one. After several phone calls to others, I was referred to Eckelman's. After using their service, I have now signed them up to take over my sewer requests for the business I run. I have been more than happy with them. DeWayne the Service Tech for Eckelman's has been more than helpful on getting the issues resolved quickly and efficiently. He has been really good about reporting back to me the issue and even taking the time to explain what needs to be done to fix the problem. He also uncovered a big problem I had that should have been "fixed" by another sewer company. He immediately took care of it. I highly recommend them and plan on using them from here on out. The prices have been very reasonable! Homestead MHP - Columbus, IN

From the owner: Eckelman & Eppley Septic, Sewer & Drainread more

Richard and Robert came out the same day (within 2 hour time frame) I had called for service on a…read morenon-functioning septic pump. They pumped both tanks and replaced the non-working pump with a Little Giant-branded pump (good pumps by the way). Larry, the agent in the office explained why they didn't use a Zoller pump (used to be the gold-standard in pumps, but have had issues in recent years). The prior pump had lasted about 10 years and it was around $150 at the time. The new pump was $315, but what doesn't cost double what it did 10 years ago, so I don't believe I over-paid for it. They were both efficient, professional, and friendly (I like friendly). Anyway, the job was done correctly and efficiently, and both tanks were squeaky clean when they were finished. I hadn't compared pricing for the service, but my intuition says they were close in price to the competition. I would have Snyder's out again in a heartbeat. Great work, decent pricing, professional and friendly technicians. They should be on your short list if that type of service is ever needed. Thanks Richard, Larry, and Robert!

From the owner: Specializing in: - Plumbers…read more- Sewer Contractors - Septic Tank & System Cleaning - Plumbing Contractors-Commercial & Industrial - Plumbing-Drain & Sewer Cleaning - Building Contractors - Building Contractors-Commercial & Industrial - Sewer Cleaners & Repairers

During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.

Pricing not transparent nor reasonable: We asked Lohmeyer…read morePlumbing to install a bath faucet and drain fixture for a stand-alone antique-style bath.   The original fixture failed and leaked. The plumber assigned to the job brought a helper to evaluate and quote the work. He also spent some time at the plumbing supply house determining if parts were available to fix the failed fixture. They determined that we would need a new fixture. My wife worked with the supply house and selected and purchased the fixture. Once we had the fixture in hand we received the quote for this installation.  I was dismayed to see the quote for the installation work was $3877.00! When I asked for more detail I was given a verbal summary of the additional materials for the work that seemed to amounted to less than $50. We notified Lohmeyer that we intended to reject their proposal. I contacted another reputable local plumber and received a quote for about  $400 for installation. I accepted the quote, and the work was completed quickly and to my satisfaction. The plumber and his helper spent less than 2 hours to complete the work. We then received a bill for $595 for the service rendered. Note that they charge much more to quote this job than a reputable plumber charged us to complete the job. If you work with Lohmeyer I recommend getting a firm quote before they start the work. Then again, I would not recommend trying to do this as I think it will be a waste of your time. As an aside, here is useful information that can be used to evaluate the legitimacy of online reviews. https://www.8fig.co/blog/how-to-spot-fake-online-reviews

They've served our plumbing needs for nearly 20 years. Always prompt, clean and helpful.read more

ExplainEd to Andy what I needed done and within an hour, he was at my place to install a hot water…read moreheater. He was also helpful in removing the failed Water Heater and that he took it with him, when he left. I have lived in Columbus, IN for 48 year. During this time, I have used many different plumbers. I will use Andy again.

I've had to contact Andy twice recently for urgent but not emergency issues. He returned my calls…read morequickly and came the same day. Repairs were done immediately, he is reasonably priced and a nice, trust worthy person. I would highly recommend.