This tailor replaced a jacket zipper for me, and did a great job. Seams were straight, it closed…read morewell, I was pleased. So I brought my boat curtains to be sewn-- just four curtains to be cut from the cloth and then hemmed. It was critical to have them cut to the right measurements, which I provided. Unfortunately, they were all off be 1/4" to 3/4", and the hems were angled, not straight. This should have been an easy job for a tailor, but the result was sloppy, unprofessional. Too bad, I won't use her again. :(

We have tried several places in town to get a few things repaired. Tailor to Go did excellent work…read more(approved by my wife and her impeccable taste), did them at a far lower cost than offered at any other place in Nanaimo and always have the work done in a week. She has done hems, pocket replacements and general alterations, all the work has been excellent.

Very nice and helpful lady, but doesn't do men's alterations. She did suggest alternatives which…read more i appreciated.

"Material Things" in Nanaimo is the worst seamstress. Not only did she do a hack job on my…read moredaughter's prom dress, she laughed and me and said it wasn't her fault and that I wasn't getting my money back. I don't care about the money. It would have been nice if she were reputable enough to admit when she made a mistake and offer to fix it somehow or at least apologize.

Terrible- they kept my curtains for months and couldn't sew a straight line. All five panels were…read moredifferent lengths. Don't go there I go you want something done right.

From the owner: Prostitch Alterations continue to value the highest quality, shortest term around and customer…read moresatisfaction. Our staff its highly qualified, creative and always willing to do the best they can to solve a customers problem. We want to see you looking the very best, always, and will go the extra mile ensure your satisfaction.

Dropped in to her shop on my bike with a simple alteration job, but she just rudely blew me off,…read moresaying she was too busy...come back some other time. Fagetaboudit lady, I ain't comin' back!! That's no way to run a small business.

Katerina is great. Fantastic work, fair prices. I have been going to her for years. She is very…read moreknowledgeable about her work and does a great job. Some people leave reviews calling her "rude". She is not rude. She is direct and honest which is refreshing.

Always pleased with the service and selection at Snip and Stitch. Very dedicated staff and owners…read moreare lovely, kind and considerate. They offer very interesting sewing classes for quilting as well as garment making.

Pleased with the repairs for my serger. Too bad it sat in the shop for 6 weeks because of their…read morepoor communication. Also don't understand why I was given inaccurate information about being able to consult the technician. Training in communication and customer service skills for their staff is needed.

This is the first time I have ever felt compelled to write a review, good or bad. This one is bad…read more Don't go here. I asked for two simple things, and they screwed them both up! I asked for a slit (button hole) in the back of a dog jacket to attach my dog's harness through... I repeatedly asked for them to make sure it was centred. I went to pick up the jacket, and the hole was not centred. The other article of clothing I brought in was a button up shirt... I wanted the longer back hem to match the shorter front hem. There is a slit in the back I wanted filled in with the material that was cut off the back. It wasn't done, and the material was thrown away. Very disappointed. I won't ask them to alter any more garments. I had to pay when I dropped the garments off, so I am left with no recourse.

Very rude customer service. Phoned to ask a question and owner/employee was very argumentative…read more Not recommended!!!