Stay away from this guy. He has some bogus reviews that were obviously made by friends or family. I…read moreconsider myself to be pretty patient and reasonable....this guy comes out here 3 times in 2 weeks and doesn't repair anything. He says he repaired knobs and settings but after the 3rd time he admits the truth when he asks me "are you sure you aren't just turning it off?" Wow! Really? I've only been using washers for 20 something years and this washer for a year! Genius suggestion, dude, considering I just love having you show up with your kid at random and NOT fix anything or TALK to me like I'm stupid and don't know how to operate a washer. Then, he calls and says...the motor is going out and overheating and suggested I replace the whole washer...hmmmm. So now my clothes have been sitting in still water almost 2 weeks and he is "getting back to me". Oh, and I returned home to him moving my detergent and laundry items to being placed on the ground so my entire washing area and parts of my back yard are dirty and will require cleaning...not to mention I will now have to replace clothes and cleaning items. Good job "repair guy".

A-1 Appliance - Scott M. Is a great business man knows .Very knowledgeable. In his field.read more

Rick from Apple Valley Appliance had a fast response time and repaired my very old but treasured…read moreWhirlpool washing machine. It works like brand new. I highly recommend Apple Valley Appliance.

Quick response. Discussed what I saw/tried and knew by phone what problem most likely was. Made…read morenext day appointment, arrived with the part, checked it, and fixed it (it was what he thought) quickly. Cost wasn't too bad either. Will definitely use again.

I called this appliance repair shop in hopes of having my refrigerator repaired and the worker who…read moreanswered the phone told me they don't service the Barstow area anymore but the business is called "Barstow" appliance repair? The address is also listed in Barstow. Very confusing. Needless to say, I did not continue to inquire services from this so called business. Maybe update the name of the business and update the location?

What's great locally owned business. All the gentleman I dealt with were extremely friendly,…read moreprofessional, and helpful. My refrigerator died on a Saturday. I call around, and the Barstow Appliance came to my rescue. I don't know if this was the owner or an employee, but he was a lifesaver. He brought me a loaner refrigerator, so all my food didn't spoil, and yes the day before I went shopping, and bought a lot of meat from Purdy's. We arranged for Monday for the device tech to come out. Monday comes, I get a call saying good morning our tech is on his way. The tech was on time, professional, checked out what was wrong, gave me an estimate to fix the refrigerator, and my husband, and I decided to buy a new refrigerator as the cost to fix it was high. We go over to the store, and buy a very nice used refrigerator that was refurbished. The employees were fantastic. The following day the refrigerator was delivered, and they took the old refrigerator away. Again the 3 employees were very polite, and friendly. They left the loaner for me for another 3 days, and I called and asked them to pick up the liner refrigerator. What can I say? The service was phenomenal, all the empowered polite, friendly, and yes professional. I will definitely buy again from Barstow Appliance. Another note: I thought this was posted 5 months ago, and it wasn't, it was in the draft box. I still stand by everything I said above. By the way the same gentleman called me a few weeks later to ask about the refrigerator, and his employees. If I could give more than 5 stars I could. Thank you Barstow Appliance

Thank you, Mr. Luis, for fixing my fridge on such short notice. Your fast response, knowledge, and…read morehaving the part readily available clearly show your experience and professionalism. I will definitely be recommending you to everyone I know. As a business owner myself, I truly appreciate good, fast, and reliable customer service. Thank you again

Great customer service, great response time And very…read morereasonable prices couldn't get better

James the tech is super friendly , response was quick. He set a time and gave me a call 20 mins…read morebefore he got to the house. He trouble shot issue and order parts and fixed the wash machine as soon as part came in. James was honest , answered all my questions. He was thorough and cleaned up everything so it was exactly the way it was when he got there. I highly recommended Appliance Guys !!!

The Appliance Guys were able to diagnose our washing machine and determined that the electronic…read moredisplay had stopped working. I was able to find the replacement part on eBay for a reasonable price, install it myself, and now our washer works perfectly. What really impressed me was their honesty and professionalism. Many companies will still charge you even if they can't figure out the problem. The Appliance Guys, however, were willing to forgo payment if they couldn't diagnose the issue. That level of integrity is exactly why we chose their company, and we're glad we did.

Reasonable, professional, responsive, and fulfilled service request same day. Highly recommend.read more

I needed my new stove converted from gas to propane and Christian's repair answered the call! They…read morewere very reasonable and I was able to book an appointment quickly. Ben showed up on time and was friendly and went right to work. The price quoted on yelp was what I was charged. No extras. I would recommend them and I would use them again.

This review is definitely a few years overdue, but I wanted to finally take the time to leave one…read more Jose came out to repair my refrigerator and did an excellent job. He was professional, knowledgeable, and quickly diagnosed the problem. What really stood out to me was that he also noticed an issue with the ice maker and took the time to fix it, even though I hadn't originally expected or asked him to take care of it. He really went the extra mile, and I appreciated the effort and attention to detail. The refrigerator has been working great ever since. With a previous repair done by another technician, the fix only lasted a few months to maybe a year before the problem came back. This repair, however, has continued to hold up for several years and is still working great today. That really says a lot about the quality of Jose's work. I would absolutely recommend him to anyone who needs appliance repair!

José is a true professional from beginning to end. Great communication and great attention to…read moredetail, he's honesty and candor are very much appreciated, found myself in a tight pinch and his guidance and advice made all the difference during a difficult repair process.

How this business got all the 5 star reviews is a mystery to me. I scheduled an appointment with…read morethem to get an estimate to repair multiple appliances that had been fried from power surges. Received a window for the next day between 9-12. Tech arrived at 12:15. He diagnosed the problems and told me he would have to get back to me with an estimate as he needed to find the exact cost of the parts and that I would have the estimate by 5:00pm that day. No estimate came. Called the office at 9:00 and was told they would have the tech contact me right away. When noon rolled around and no response I called the office again. This time no one answered so I left a message. They obviously received it as shortly thereafter I got a text with some excuses but telling me it was being prepared and he would send it ASAP. Again, received nothing. I effectively wasted an entire day waiting for an estimate that never came. Now I have to start all over again with a different company. If I could give them zero stars, I would. Totally useless.

Tech was on time. He diagnosed the issue and offered an alternative solution to ordering a new part.read more