From the initial phone call to the actual visit, Jesus was beyond amazing. Full of positive energy,…read moreknowledge, and professionalism, he completed my smog check with impressive speed and accuracy. Living in Barstow, I've experienced the absolute best and the disappointingly worst in customer service. Jesus at A1 Express Smog Check is a perfect example of how great a local business can be. My 2007 Yaris was in good hands! I will happily recommend A1 Express to anyone and will absolutely return when I need another smog check. It's a shame they don't offer general car service--they'd have a customer for life! Thank you, Jesus, for your professionalism and friendliness.

I called a few days before I went and spoke to Jesus. He was very friendly on the phone as well as…read morein person. I had a drive-through smog test. It was a positive experience.

We were traveling across the country when our van suddenly started acting up. I called about 30…read moreminutes before we reached the area, and Michael was able to accurately diagnose the issue just from my description over the phone. When we arrived, they took us in immediately.The entire staff was incredibly knowledgeable, helpful, and genuinely kind -- the kind of people you want on your side when you're far from home and dealing with car trouble. They explained everything clearly, worked efficiently, and got us safely back on the road.Truly an amazing shop with exceptional service. Highly recommend to anyone passing through or local to the area.

Had a low air coming back from Las Vegas called to see if they can help me check my tires, sure!…read morewe came in the parking lot and was gladly assisted by Zach, and even showed me how to use the air gauge . Thank you so much.

The guys came through, eve thought it was Saturday and they were all most closed for the day…read more Two thumps up , they saved the day.

Tony. My truck is registered in Cali but I work in Vegas…read more Drove right up and done within minutes, maybe 15 if that! Quick in and out! No problems!

BEWARE - If it walks like a duck it's a DUCK.... and trust your instinct because I didn't and I got…read moreripped off big time....:(((( Came here at 8:30am after calling this place and the lady said - "yes bring your car in and we can get it up and ready for your smog check" so I took her word and came to this, off the beaten track place off near the 15 freeway and when I pulled up into the shop, I open the door and the first thing I noticed was the absolute mess of this place and the strong odor of "beer" that smelled like a Smelly bar...And that's where I didn't listen to my instincts...I checked in with a guy name Kyle said "sure let me get it hooked up to the machine to see what needs to be done" about 15 minutes later he told me that it would cost about $355 to change the spark plugs & to get it 100% ready to "pass" for the smog test so "stupid me" said OK let's do it... as I waited in the lobby of this dirty ass place that was littered with beer cans, a battery left in the middle of the floor, empty Coke cans, A dirty mop with some black greasy water, left next to the toilet and outdated magazines from 5 to 10 years ago...I knew I was in BIG trouble...:(((( Finally got my car back at 1:30pm & took it to the smog check and it failed.....Took it back to this place and waited till 430pm and they couldn't rectify the problem, meantime Kyle is long gone and after paying $355 cash, my car is still not smog check ready.... they told me to bring it back next time to take apart the manifold to put a new gasket in to rectify the issue to pass the smog check....F*** YOU....I'm never taking my car back to this place after paying $355 CASH...should of listened to my instincts....my recommendation is DO NOT...I repeat DO NOT bring your car into this place because this place is a SHAM...!!!!! Stupid me, stupid me, stupid me, stupid me, stupid me, stupid me.... and you guys are terrible!!!!

BEWARE and STAY AWAY! This place is dangerous…read more Everyone here was very friendly, but the state in which they returned my car was dangerous and so I have to leave this review. I brought my car in while I was en route to Nevada and the Low Engine Oil Level light came on in my 2013 Subaru Crosstrek. I asked for an oil change, and while they were doing the oil change, they offered to rotate the tires for free. I didn't have the wheel lock key, so ended up telling them to not worry about it. However, they found a way to remove the wheel locks. The lady who took my payment noted that her husband had wanted to remove my tires to examine my brakes in the hopes that I needed new brakes. Which I didn't, so at least they didn't tell me that I needed new brakes. After the oil change, the Low Engine Oil Level light stayed on, so I figured there was something else that was the issue, so brought my car into the dealership to take a look after driving ~1K miles through NV and CA. The dealership noted that I had NO OIL showing up on my dipstick, and I was lucky that I hadn't done any damage to my car. After the dealership topped off my oil, the light went away. So I wonder ... what in the heck did Lube Express do for my oil change if there was no oil showing up on the dipstick?? Additionally, I just realized that one of the tires was missing the wheel lock and two of the lug nuts!! So that wheel was attached with 2 of 5 lug nuts. SO IN SUMMARY: I went to Lube Express for an oil change. I left WITHOUT oil in my car and with one of my wheels attached with two lug nuts (out of five). Yikes. I will NEVER go here again, and for your safety, much less just not getting ripped off, would recommend that you don't bring your car here either!

Wonderful working with Johnny every time. Would take any of my cars there and would recommend…read moreanyone else do the same.

I reached out to them from out of state because my parents were stranded in Barstow. Even though…read morethey couldn't take in another car that day, he was kind enough to refer us to another shop that was able to help my parents. Thank you so much!

Had the best smog experience here, everyone was polite, my smog was quick, it was affordable, and…read moreclose to the DMV. Definitely recommended!

Came in for a smog check and was helped very fast, great place and only paid $58.i definitely will…read morebe back when its time

Smog inspection was fast and easy! No waiting! Great Family owned business! I'd highly recommend!read more

Just got a smog but Stewart and his wife got me in to do a smog when they were closed. I had a road…read moretrip to take to Michigan and got a notice literally 1 day before I was supposed to leave Saturday afternoon was in and out thank you guys a bunch.

Even though I live 20 min away, I always come here for smog checks because of the team and the…read moreclean, spacious location. It's calm and organized--unlike a lot of other places. Today was no different. I recently bought a used car and needed a smog check for the title transfer. Thankfully, Daren took the time to double-check and realized the vehicle had already been smogged when the previous owner renewed the registration in February. Since smog inspections are valid for 90 days, I was all set! If it weren't for his attention to detail, I would have spent money unnecessarily. Thank you to Daren and the entire team--you guys are the best!

I typically rely on Yelp to vet a business's reputation before visiting, and in hindsight, I regret…read morenot reviewing the feedback for this establishment sooner. I visited this location for a smog check, only to experience the exact issues previously highlighted by other customers. If you filter the one-star reviews for "front desk" or "Nicole," a clear and troubling pattern emerges. It is disappointing to confirm that these accounts are accurate. The issues I encountered include: Unprofessional Conduct: Nicole was dismissive and remarkably rude. When I attempted to discuss the service, she was entirely unwilling to listen or provide basic professional courtesy. Pricing Discrepancies: There was a blatant refusal to honor the original price quoted. She insisted on overcharging me, disregarding the initial agreement. What is most concerning is that the owner, Julie, appears to be aware of these recurring complaints, as she frequently responds to negative feedback. However, the fact that these specific behavioral and billing issues persist suggests a lack of corrective action. As a consumer, I believe a business is only as good as its management's willingness to address systemic problems. Based on my experience and the history of similar complaints, this business really got some serious problem. Also, if you live around the Chino / Chino Hills area and see this Nicole lady, please avoid her at all cost.

Came in to get a smog at approximately 4:30 p.m., a very nice gentleman with a great smile :)…read more helped me and quoted me 10-15 minutes wait time for my smog to be completed. I was done and out the door by 4:40 p.m.! Great customer service! I will be returning! Thank you!

Service was done quick and Devin had such great customer service. Made the experience stress free.read more

I had a great experience at this shop! I called and they had me come in same day and they took care…read moreof my car. The staff was very welcoming and the service was great. It all took about 10 minutes or less. I even got a discount on the price. Thank you G & G staff! :D

Awesome, fast service! This is my third time coming to this smog check station, and I've never…read morewaited more than 5-15 minutes. The customer service is always excellent. Alex helped me this time and was very professional, friendly, and efficient. The value for the speed and quality of service is outstanding. Highly recommend this place 5 stars!