The service and helpfulness was outstanding! We were…read moretraveling through in record heat on a Crosscountry trip. The manager was able to put us on standby for another appointment. They called the other customer when they didn't show and were able to fit us in the same day. They diagnosed the AC component which they thought failed, but wouldn't have time to take apart and repair. We continued on our trip with their diagnosis AND they didn't charge us for the service!! I believe them to be honest and accommodating far above what you could hope for as a traveler;)

We had our car towed to Midas on a Saturday afternoon after it broke down and everyone we worked…read morewith was so kind and went above and beyond to assist us and keep us updated on the status. Such a great team. Thank you to all.

Great service from Micheal. Thorough walk-thru and explanation of what was inspected and…read morerecommended. Saved me from what could have been a very costly incident. Very professional and respectful. Great customer experience. This team is greatly appreciated!

Had my car towed in late Friday after hours, after spending the better part of the day broken down…read morein the desert. Reached out promptly Saturday morning when they opened; unfortunately was advised they don't work on Mini branded vehicles, which I understood. They were understanding and helpful when I was in a bind and they graciously allowed me to keep my car on the lot for a couple days while I got things sorted. They never once asked for a penny, didn't ask me to write a positive review and never once called me to ask "whens the car getting out of here". Makes me wish I had a car they could work on. Appreciate the team at Barstow Tire & Brake, thank you guys!

I originally came in just to have my tires replaced, but during the inspection, they identified…read moresome additional maintenance my vehicle needed. What impressed me most was that they were able to take care of everything right away without requiring me to schedule a separate appointment. The staff was professional, efficient, and even applied a small discount to the final bill, which was greatly appreciated. The entire experience was smooth and hassle-free. Based on the excellent service I received, this is the only place I plan to use for vehicle maintenance and repairs going forward.

Thank you to Luis and the team here for their incredible service! We had a flat tire and they truly…read morewent above and beyond to take care of us. They provided such fast, friendly, and honest service. The pricing was also very reasonable. We were first-time, walk-in customers and will now go back if we need servicing again. We would highly recommend them!

BEWARE - If it walks like a duck it's a DUCK.... and trust your instinct because I didn't and I got…read moreripped off big time....:(((( Came here at 8:30am after calling this place and the lady said - "yes bring your car in and we can get it up and ready for your smog check" so I took her word and came to this, off the beaten track place off near the 15 freeway and when I pulled up into the shop, I open the door and the first thing I noticed was the absolute mess of this place and the strong odor of "beer" that smelled like a Smelly bar...And that's where I didn't listen to my instincts...I checked in with a guy name Kyle said "sure let me get it hooked up to the machine to see what needs to be done" about 15 minutes later he told me that it would cost about $355 to change the spark plugs & to get it 100% ready to "pass" for the smog test so "stupid me" said OK let's do it... as I waited in the lobby of this dirty ass place that was littered with beer cans, a battery left in the middle of the floor, empty Coke cans, A dirty mop with some black greasy water, left next to the toilet and outdated magazines from 5 to 10 years ago...I knew I was in BIG trouble...:(((( Finally got my car back at 1:30pm & took it to the smog check and it failed.....Took it back to this place and waited till 430pm and they couldn't rectify the problem, meantime Kyle is long gone and after paying $355 cash, my car is still not smog check ready.... they told me to bring it back next time to take apart the manifold to put a new gasket in to rectify the issue to pass the smog check....F*** YOU....I'm never taking my car back to this place after paying $355 CASH...should of listened to my instincts....my recommendation is DO NOT...I repeat DO NOT bring your car into this place because this place is a SHAM...!!!!! Stupid me, stupid me, stupid me, stupid me, stupid me, stupid me.... and you guys are terrible!!!!

BEWARE and STAY AWAY! This place is dangerous…read more Everyone here was very friendly, but the state in which they returned my car was dangerous and so I have to leave this review. I brought my car in while I was en route to Nevada and the Low Engine Oil Level light came on in my 2013 Subaru Crosstrek. I asked for an oil change, and while they were doing the oil change, they offered to rotate the tires for free. I didn't have the wheel lock key, so ended up telling them to not worry about it. However, they found a way to remove the wheel locks. The lady who took my payment noted that her husband had wanted to remove my tires to examine my brakes in the hopes that I needed new brakes. Which I didn't, so at least they didn't tell me that I needed new brakes. After the oil change, the Low Engine Oil Level light stayed on, so I figured there was something else that was the issue, so brought my car into the dealership to take a look after driving ~1K miles through NV and CA. The dealership noted that I had NO OIL showing up on my dipstick, and I was lucky that I hadn't done any damage to my car. After the dealership topped off my oil, the light went away. So I wonder ... what in the heck did Lube Express do for my oil change if there was no oil showing up on the dipstick?? Additionally, I just realized that one of the tires was missing the wheel lock and two of the lug nuts!! So that wheel was attached with 2 of 5 lug nuts. SO IN SUMMARY: I went to Lube Express for an oil change. I left WITHOUT oil in my car and with one of my wheels attached with two lug nuts (out of five). Yikes. I will NEVER go here again, and for your safety, much less just not getting ripped off, would recommend that you don't bring your car here either!

First off, I HATE Walmart and generally do not patronize them. In Barstow, it's the epitome of…read moredesperation and run with the knowledge that there are no other options for people who are reliant upon public transportation. They flourish based upon a decimated economy. So saying that, I found myself in need of tires and I was unable to get any appointment, for several days, at Costco. Hence the forage to Wally World. Surprise!!! The auto department is professionally run by competent people. They only had one 4-set of tires that fit, and they were in the criteria range. They were 65,000 mile, H rated. I prefer 80,000 mile V rated, but these would do. The price was comesurate. They installed them within the hour and I was out of there. I did start to enter the store for a sec, but thought better of it when I saw nothing but locked cases. Ugh. Anyway... it was a good tire shop experience.

Ridiculous they had told my husband he could come in for an oil change late and once he gets there…read moretell him no. Gas isn't cheap to be doing that on top of them he's sick enough to be driving right now but needs the oil change. Work on your communication you guys are terrible.. NEVER GO HERE

COMPLETE WASTE OF TIME! Drive to Victorville. Had an appointment at 7:00AM and didn't hear back…read morefrom them until I called 3 hours prior to them closing. They didn't have my truck in the garage at that point to run a diagnostic. I picked up my truck and took it down to Victorville.

This dealership actually CARES about their customers! We…read morewere in need of help and showed up at their dealership 30 minutes before they close. We were treated with extreme kindness from Anne and her whole team. Thank you for everything you do and would definitely come back!

Wonderful working with Johnny every time. Would take any of my cars there and would recommend…read moreanyone else do the same.

I reached out to them from out of state because my parents were stranded in Barstow. Even though…read morethey couldn't take in another car that day, he was kind enough to refer us to another shop that was able to help my parents. Thank you so much!

Helped get our older F150 ready for a long move. Short notice since we originally weren't even…read moregoing to take it. After they serviced it, the truck ran like new and tackled the move and heavy load fabulously. We are now planning to keep the truck instead of replacing it.

Came from out of tow to work for a few days and my vehicle broke down. They were able to fix my car…read moreand get it back to me in two days. The place is busy but they prioritized people over the line of vehicles. I was able to rerun back to my area due to theist quick and very good workmanship. Fixed the problem right away.

On a road trip with the family en route to Death Valley the car wouldn't start. Got a jump and…read morefound the Car Clinic nearby. They diagnosed the dead battery, swapped it out, and got us on the road in less than 90 mins. So thankful that Barstow Auto Clinic was there and able to take care of us. Very friendly and trustworthy team.

took my car from Vegas to Barstow for the annual smog and man, are these people fast and efficient!…read moreReally appreciate their customer service ! Driving a little bit inland from the freeway made it all worth it !