Love their products. I still have jackets in my closet from 10 years ago and they still look brand…read morenew.

The store is closed I think no more retail to bad! I'm not going to buy a jacket out of a…read morecatalog they lost another sale!

My boots look better than brand new!! Customer service and fast turn around time! Thank you!!!!read more

Guy told me 1 week for the simple repair (one of my buckles had fallen off) on my Birkenstock, came…read moreback a week later and he had not even started. Told me he would call me when it was done, waited over a month and then I finally called and he said it has been done for a few weeks. Terrible customer service, go somewhere else

Do what they say and know what they are doing . No bullshit here - best in marin for quality shoe…read morerepair and resoling.

SHOE REPAIR AS ONCE WAS And STILL IS. excellent craftsman,…read more helpfulness. It is in the blood.

Best boutique Sonoma County -wide! Shop here and fall in…read morelove with a personally curated collection of clothing, shoes, boots, belts, and Campomagi bags! Also some nice small housewares and accessories, But the heart of Robindira's shop is her jewelry design using exotic stones in unique statement necklaces and rings. She has recently opens a second location in Calistoga which is perfect for her shop. Worth the drive to either location, especially from Marin where you would be hard pressed to find anything close to her unique inventory .

Decided to do some shopping in Petaluma and when I saw a fab pair of bright green sneaks in their…read morewindow, I decided to go in and see if I could try them on. Dark haired woman at the desk was doomscrolling on her phone and barely muttered a greeting, some blonde at the back looked dismisselvly and then decided to ignore me too. I'm baffled! I was wearing my cute mother jeans and classic rock couture jacket and nothing? Not a peep? In this day and age, people are shopping more and more online and now we know why. Also when I was checking out their super hoarder like displays, there was cobwebs everywhere so trust me, I think they know people aren't buying from them and they just don't care.

We gave them a difficult job, to repair the broken strap on a vintage leather chair; done and…read morefunctional again.

I asked EM Upholstery to work on reupholstering a 1940s chair that has really good bones. Not only…read morewas the quality of their work exceptional but also their project management and customer service was so engaging and super professional. I highly recommend this company.

Just wanted to share how happy we are with our newly reupholstered leather chair. Our dog happened…read moreto tear the corner of our chair and we needed it fixed. Sean came by with some nice leather samples and he helped me select a replacement - he took the chair and dropped it off a week later and it looked brand new. Super efficient and fast service. Thanks again!

Predatory. There is no better word to describe this business…read more A complaint to attorney general and department of consumer affairs is coming. I am 81 years old and visually impaired from past cataract surgery. In November 2025, the owner sat in my living room and walked out with a $4,300 deposit check to reupholster a 20-year-old leather couch--an unjustifiable total quote of $8,600. For context, a comparable brand-new couch retails for under $2,000. I canceled the job within one week. Before the couch was ever picked up. Before a single material was ordered. Before one minute of labor was performed. They kept every single penny of my $4,300. I sued them in small claims court (Santa Clara County Case No. 26SC097661--a public record anyone can verify). In my sworn claim, filed months before trial, I explicitly stated I was never provided a written contract. Yet, at trial, the business conveniently produced a document containing a strict non-refundable clause that I had never laid eyes on. The signature resembled mine, but the only item I recall signing that day was my check. The judge strictly enforced their paperwork, meaning this business successfully and legally stripped an 80-year-old of $4,300 in exchange for absolutely zero work. Those are the documented facts. Look up the public record and draw your own conclusion. A final warning to families: If this owner is ever sitting in your mother or father's living room, do not let them sign a single document or write a check that day. My lesson in their business ethics cost me $4,300. Do not let your parents be next.

Great quality work. Junior was helpful in picking out fabric for our mid mod rocker and provided a…read morequote on the spot. Dinging a star based on cost and communication which were competitive (but on the high side) and ok (not amazing), respectively. Still would recommend and considering using for an additional project.

We just had our RV benches done here & are very happy with how they turned out, as well as their…read moreprofessionalism & great service. We visited 4 different local companies & our first impression of LoveSeat was the best & put it in "1st place" for our business, but another company beat their price by a couple hundred dollars so we went with someone else. This other company basically just eye-balled what we wanted done & their written estimate seemed "off"; the yardage needed seemed way too low & we were curious/worried they'd try to correct this once they started the job. After confirming the job they basically "went dark" with communication, with us continually calling them with no response, & we decided to cancel with them & return to Loveseat --- & couldn't be happier. Loveseat measured everything the first time we went in, just friendly with no pressure & no worries. Great communication too (why does that seem to be a dying art?!), as well as turn-around. Final result? We Love our new seats & would recommend them in a heartbeat! Next time we'll head here first, lesson learned!

I absolutely love coming here. Purses are my weakness so of course I like to keep my eye on the…read moregood sale and by the way folks, my husband's retired Navy that got us a discount $60 off nice right who doesn't like that. It's a great deal that's why I keep coming back over and over! Cheers my friends and SYOY 09/30/25

This Coach store is a must visit whenever we are visiting the Petaluma Village Outlets Mall. In the…read morelast 4 years we have shopped extensively (read tons :) ) from this location. Our experience by and large has been pleasant, so was it this time till the last few minutes, during having our bill processed. The lady (I suppose was the store manager or accountant). She first invited my husband to the billing machine to have his membership details and once her colleague was finished taking the details, the store manager/accountant suddenly in a terse tone asked him to wait for the collection behind the counter. Really ? Who asked her to ask him to come there ? We as always were gracefully waiting at the counter for the payment with a touch less card and the merchandise pick up. The same details could have been shared right from that place. I strongly recommend the store management to look into this behaviour and apprise.

I got the cutest shades from obsessed. Also obsessed with the art prints sold there! The business…read moreowner is so kind and I would love to come back and support her business.

I love this shop! Sherill is amazing and I love how she helped me find my personal style. Recommend…read more100%!!

I have to keep myself away from downtown...or I'll find some reason to drop in - which can be…read morepricey, but oh so worth it! From $5 dish towels, that I adore, to high dollar designer clothes (that luckily were marked half off!). I've bought a beautiful grey silk caftan/dress and this past Sunday, an eclectic Italian designer skirt that I couldn't NOT get! The clothes, both baby and women's alike, are so well made and unique. The random writing supplies and kitchen items are amazing too. Oh, and the leather bracelet I had to have too! Love love love this boutique!

This wonderful little children's store is filled with treasures. It's one of those places to stop…read morein just to browse, but I cannot imagine one rarely leaves empty handed. Every article of clothing is heirloom quality and timeless fashion. Women can also find some gifts for themselves here as well. The toys and rare finds truly have been handed down as the majority of them are antiques. The great news is that this 5 star store is moving into a better location right across the street on Kentucky. If you are already familiar with Maude, you'll be thrilled to know that there will be no more stairs to climb!