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    Bartlett Eyecare Center

    4.0 (22 reviews)
    Closed Closed

    By appointment only

    Services - Bartlett Eyecare Center

    Eye exams

    Eyewear fitting

    Retinal imaging

    Eye testing and diagnosis

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    Recommended Reviews - Bartlett Eyecare Center

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    4 months ago

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    5 months ago

    Dr Jass is the best. He has given me hope in dealing with my dry eyes. The staff is also very welcoming. Highly recommend!

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    Review Highlights - Bartlett Eyecare Center

    The staff & Dr Jass are professional, friendly & I never have to wait to be seen.

    Mentioned in 7 reviews

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    Bartlett Vision Center

    Bartlett Vision Center

    4.1(19 reviews)
    1.4 mi

    ***First, I want to highlight how wonderful Dr. Carrie Sypherd is, and she is the only reason I…read morehave been coming back.*** It's the optician staff that that falls short. My prescription is quite strong, and I admit that it's not simple to fulfill, and I now need progressive lenses. When I received my glasses, they were not right and I cannot see to read, use the computer, or drive. Instead of correcting it, the optician told me I was using them wrong (not sure how that could be, I've had glasses since I was 3), but they would do me a favor and have the lab remake them at no cost but if they were worse (which the optician said would probably be the case), I need to pay for another set of new lenses because they will not put the original brand new lenses back into the new frames. Fine, I won't purchase anything through them again. Hundreds of dollars down the drain. 18 months later, my daughter now needs glasses. They are offering a new lens that helps limit progression of myopia, so I said I would like to order those. Welllll...they don't know how to price them. Why offer this product if you don't know how to price them? I was told to give them a few days, and they should have the pricing. Then the optician said to give them a week and they will have pricing. I call a week and a half later and the optician says "I told you it would be several weeks and I would call you back." No lady, you did not. I wrote down what you told me. This optician now has 2 strikes against her, I am seriously thinking about finding a new practice. See Dr. Sypherd, she is fantastic, compassionate, and really k knowledgeable. Find somewhere else to get glasses.

    It is 2026 now. My last review was 2016. I still drive an hour from the Chicago to Bartlett for the…read morebest vision care you can find in the area. Service here is as great now as it was back then.

    Target Optical

    Target Optical

    3.8(19 reviews)
    4.1 mi
    $$

    Came into Target Optical for an annual check up and to get an update on the contacts prescription…read more Making an appt online was very easy and their team called me 24 hours in advance to confirm my appt. The inside was very clean and actually had a lot of good glasses selections under well known brand names. I didn't wait long to go back for pretesting and to be seen by the doctor. Dr. Rathmann did a wonderful job explaining my prescription needs in an understandable manner. She was extremely personable and made me feel very comfortable. I felt like she went above and beyond to ensure I knew how to get my best prescription outcome. After my appt came the sales pitch. I understand that with the service will come the explanation of benefits but I felt as stern as I was on what I wanted to purchase that day, the person helping me kept pushing on additional items and "deals". If the manager had listened a bit more to me as a customer, I would have left giving this a 5 star review. Tip: One can use their Target Red Card for glasses and contact purchases to still save 5% and receive the bonus points.

    The new doctor, Achyut Desai has a requirement for verbal confirmation for appointments or they…read morewill cancel a previously booked appointment. It is a brain dead requirement , because it defeats the entire purpose of an automated appointment scheduling system. if you need me to confirm my appointment , send me an electronic confirmation and I will authorize that. if there is a legal reason for needing a verbal confirmation, explain to the consumer rather than cancel the appointment that was made over a week ago. I will never set foot in a Target Optical if I can afford it. Glad we figured out what kind of "doctor" Dr. Desai is upfront. Saved me a lot of time. Now on to find a doctor that actually cares about his clients.

    Photos
    Target Optical
    Target Optical
    Target Optical - Target Optical  2621 W.Schaumburg Road Schaumburg,Illinois 60194

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    Target Optical 2621 W.Schaumburg Road Schaumburg,Illinois 60194

    Target Optical

    Target Optical

    3.7(12 reviews)
    3.3 mi
    $

    Had to knock a couple of stars for poor customer service…read more My review is based on multiple visits and multiple services. My 1st visit was with Dr Syed coupled with the contact lens ordering. She was helpful and thorough during the exam. The ordering process was seamless and I received my contacts via mail in about a week (which I was pleasantly surprised). The subsequent 3 visits were related to getting new glasses. There is a good selection of frames to choose from and that would be covered via insurance. When I ordered, I was told that they would be ready in 10 business days and to expect a call when ready. I did not receive a call so I reached after the 10 days and was told they were ready. When I looked at the glasses, I noticed that there was a scratch on the lens. When I informed the clerk, she brushed me off by saying it must be lint without visually inspecting herself. She wiped the lens and preceding to tell me to try them on. I then told her again that there was a scratch and that's when she looked and agreed with me. I recognize that things happen but blowing me off as a customer was not appropriate. She then informed me that a reorder would take place and that I would wait another 10 business days. I noted my expectation to be called unlike before and I was reassured that would not happen. Unfortunately that end of the bargain was not held up. I went in without notification and the glasses were ready and I was happy to be done with the whole process. Overall the customer service may be location specific so I may seek out another location for next year's exam.

    TERRIBLE SERVICE! DON'T STAND BEHIND GLASSES!…read more I've been going there for a few years. This year I had a terrible experience. When I picked up my glasses, they had a sign to come back in an hour though it was during open hours. I waited and they all came in at once and there were several people waiting. My glasses aren't right - my eyes hurt and my vision is blurry. When I call to request they make it right, I always get voicemail, even when I call during their open hours. I have left numerous messages and have never gotten a call back. I've emailed too. Nothing.

    Bartlett Eyecare Center - optometrists - Updated May 2026

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