This place absolutely SUCKS! They do not adjust your glasses to fit your face like any other…read moreeyeglass store will. I spent over 500.00 for 2 pair of new glasses that I can't even wear. Never again. Don't go there!

After my dog broke my glasses I figured it was time for new ones. Considering I have not had new…read moreglasses in close to 10 yrs..I figured now was the time. They were able to get me a same day appt. Filled out paperwork online which saves time. Exam was very professional. You still need to wear a mask. After the exam there are multiple frames to choose from. After you choose the frames you see a technician that goes over all the various lens packages they offer. Since I need bifocal lenses and transition lens..the 2 pair for 79.95 advertised special became 2 pair for 709.00. I tried various lens package combinations but not much can be done when you need bifocal lenses. Wait time 2 weeks. No senior discounts offered.

The optometrist is great - but the selection of glasses are not and the prices are pretty up there…read more Better off just getting your exam here and buying your contacts and glasses elsewhere.

Very professional establishment with courteous staff and no waiting for the doctor. Go here every…read moretime for our family needs. Highly recommended.

This is how purchasing glasses should be! Professional, honest, and accurate…read more Setting up an appointment online was very quick and easy. I arrived 10 minutes early. The staff was professional from the moment I walked in to the end of the visit. I was promptly greeted with a smile, given easy forms to sign, and seen by Dr. Roshnee Patel within ten minutes. The store is very clean, dust free, and sanitizer is readily available throughout. Dr. Patel was very warm, welcoming and so down to earth. Just from her warm smile greeting, Dr. Patel immediately made me feel comfortable. She took her time with the exam, explaining things as she went. She answered my questions and concerns with care. She eased my mind. She never rushed me through the exam. More importantly, the exam went well and I was confident that I (finally) received an accurate lens prescription. Via lens scan, she confirmed my suspicion that one of the lenses in my existing-old prescription from a different chain wasn't accurate. Her staff helped me select new frames based on what style I liked. Then, I was encouraged to browse on my own without the hovering nor upsell pressure. I found a great pair of frames in a style I hadn't considered before. There are many designer frames here: Versace, Michael Kors, etc. Later, I saw that the frames sold here are current designs and sold very close to retail price. The frames that I chose were just five dollars more than the manufacturer's website. If I could change anything, I would suggest that the thermostat be adjusted as needed. It was an unseasonally warm day, and it was very warm inside the building. Overall, this was my first time ever using Pearl Vision and Dr. Patel and her staff left a great impression. They've restored my faith in physicians and I will make this my permanent place for glasses.

This place was great! The DO was very thorough and the whole staff was very personable. I will…read moredefinitely come back!

So very sad they have closed. We've gone there for years & Roland was really the best! Dr. Rafferty…read morewas great, as well, but Roland was there all the time and went above and beyond. I hope they are all ok.

This place needs more reviews! I absolutely love this place! Roland is the best and he helps out in…read moreso many ways! He remembers your stories, your health, and he's helpful! He is understanding of budgets and always tries to give you the best quality glasses. Same can be said with Brian! They just do whatever they can to meet your needs. My fiancé is always saying he needs to switch over because of all the great things I say about Elgin Eye Care. The eye doctor is nice as well but Roland and Brian are the shining stars that makes this place special. I come back every time for them.

Came into Target Optical for an annual check up and to get an update on the contacts prescription…read more Making an appt online was very easy and their team called me 24 hours in advance to confirm my appt. The inside was very clean and actually had a lot of good glasses selections under well known brand names. I didn't wait long to go back for pretesting and to be seen by the doctor. Dr. Rathmann did a wonderful job explaining my prescription needs in an understandable manner. She was extremely personable and made me feel very comfortable. I felt like she went above and beyond to ensure I knew how to get my best prescription outcome. After my appt came the sales pitch. I understand that with the service will come the explanation of benefits but I felt as stern as I was on what I wanted to purchase that day, the person helping me kept pushing on additional items and "deals". If the manager had listened a bit more to me as a customer, I would have left giving this a 5 star review. Tip: One can use their Target Red Card for glasses and contact purchases to still save 5% and receive the bonus points.

The new doctor, Achyut Desai has a requirement for verbal confirmation for appointments or they…read morewill cancel a previously booked appointment. It is a brain dead requirement , because it defeats the entire purpose of an automated appointment scheduling system. if you need me to confirm my appointment , send me an electronic confirmation and I will authorize that. if there is a legal reason for needing a verbal confirmation, explain to the consumer rather than cancel the appointment that was made over a week ago. I will never set foot in a Target Optical if I can afford it. Glad we figured out what kind of "doctor" Dr. Desai is upfront. Saved me a lot of time. Now on to find a doctor that actually cares about his clients.

Good service is the star here. My first visit several months ago was a bit disappointing, but the…read moreowner, Carol, made sure I was satisfied in the end and has since never failed me. Most recently, I had an I-need-my-contacts-refilled-now kinda emergency. I called Carol around 530 on a Tuesday evening and my contacts were waiting for me on Wednesday when I got off work. Unimpressed? Well my eyeballs were apparently manufactured by gypsies with the help of Stevie Wonder and some side consultation by Ray Charles, so my eyesight is not average. I always have to have custom lenses and always have to wait days or weeks to get them. I can't simply waltz into an eye care place and scoop up a few pairs, know what I mean? I don't know what voodoo magic Carol called on, but getting my custom lenses the next day is unheard of in my experience...and much appreciated. So thanks to her and her staff I'm able to see crystal clear enough to pen this here review. Thank you and you're welcome.

I have been going to Global Optical for many years for my eye exams, as well as getting glasses…read more The many years I've been going there Carol the owner has been exceptionally supportive in my needs! I continue to trust her for every optical need! If you were looking for a great Optical business you come to the right place!

Dr. Hapner and Mercedes are the team that make any AccuVISION location the place to be. I…read moreoriginally met them at Michigan Ave. and they mercifully moved near my parents in Schaumburg which allows me to still see them! Dr. Hapner is incredibly thorough in his examinations and always takes the time to ask about life, which honestly is so appreciated. Mercedes is the most amazing human I've ever met. Also the reason for all the compliments I get for my glasses and Rx sunglasses even 4 years later! Thanks for being the dream team, can't wait to see you at my next visit!!

My son who wears high prescription contacts ripped one while we were visiting from out of state…read more His bad for not packing correctly but it was a lesson. I called our big box eye Dr and they were no help. Their only option was to send it out here which could take 3-5 days to arrive ...,He just couldn't walk around basically blind for 3-5 business days. I called a bunch of optometrist and these guys were the only ones who could help us. And to top it off they were friendly, accurate, and had us in and out in a short amount of time. Thank you so much! We really need to keep business like this in business.

I bought a pair of glasses a year and a half ago, and the frames fell apart without major…read morewear...took them in to see if they could be fixed and was told there was nothing they could do. I had spent a considerable amount of money on these....the reply was basically so sorry for you...TERRIBLE CUSTOMER SERVICE!

A very expensive lesson learned. TRUST THESE RATINGS and read the reviews before making an…read moreappointment here. Upon arriving I attempted to check in for my appt and was told someone would be with me in a few moments, no problem. One of the staff members needed assistance with checking me in so he asked for help from the GM, Jon. Jon, such a gentleman, raised his voice at me in front of customers and said I told him to cancel my appointment. This was repeated loudly and numerous times to the point where I had to show proof that I confirmed my appointment via text and email. Jon, attitude thang GM, was persistent and again repeated that he called me and I told him vocally over the phone to cancel the appointment. I respectfully let him know he did not speak with me however I did receive his VM and then played it back. Jon, such a kind soul insisted that he spoke with me. Here I am, showing up to an appointment that I canceled... The nerve of me lol. Besides the poor customer service aspect - the prescription to the lenses are incorrect and make me feel nauseas. I also ordered contacts and was told I was going to get 30 days worth of free contacts due to the makers rebate. I did not receive them and don't care to pick em up if they do come in.

***First, I want to highlight how wonderful Dr. Carrie Sypherd is, and she is the only reason I…read morehave been coming back.*** It's the optician staff that that falls short. My prescription is quite strong, and I admit that it's not simple to fulfill, and I now need progressive lenses. When I received my glasses, they were not right and I cannot see to read, use the computer, or drive. Instead of correcting it, the optician told me I was using them wrong (not sure how that could be, I've had glasses since I was 3), but they would do me a favor and have the lab remake them at no cost but if they were worse (which the optician said would probably be the case), I need to pay for another set of new lenses because they will not put the original brand new lenses back into the new frames. Fine, I won't purchase anything through them again. Hundreds of dollars down the drain. 18 months later, my daughter now needs glasses. They are offering a new lens that helps limit progression of myopia, so I said I would like to order those. Welllll...they don't know how to price them. Why offer this product if you don't know how to price them? I was told to give them a few days, and they should have the pricing. Then the optician said to give them a week and they will have pricing. I call a week and a half later and the optician says "I told you it would be several weeks and I would call you back." No lady, you did not. I wrote down what you told me. This optician now has 2 strikes against her, I am seriously thinking about finding a new practice. See Dr. Sypherd, she is fantastic, compassionate, and really k knowledgeable. Find somewhere else to get glasses.

It is 2026 now. My last review was 2016. I still drive an hour from the Chicago to Bartlett for the…read morebest vision care you can find in the area. Service here is as great now as it was back then.

I have an unusual prescription and often have trouble finding glasses. My last glasses purchase did…read morenot go well and I could only wear them while reading and sitting down. I knew I needed new glasses and contacts, so I contacted my insurance and was referred to Style Optique. Dr. Palermo is fantastic! He spends time listening and paying attention to what you are saying and does a stellar job with fittings. Sarah helped me find glasses that would not cause the weird wavy sensation I was experiencing with my current pair. The pair ended up being the best glasses I have ever owned..and I have been wearing them for 40+ years. I haven't had a chance to visit the office in person because of Covid19, but I plan on visiting soon to order more contact lenses. They are truly the best.

I had a a great experience with Style Optique when choosing my frames and the fittings. The…read moreselection of frames is very extensive and fashionable. In dealing with Michael his technical knowledge and professionalism along with customer service skills made for a very positive experience. I took his recommendation to purchase office glasses that turned out to be exactly what I needed. I highly recommended Style Optique.