Last year, they came to replace the sewer line in our house. Despite specific contractual language,…read morethe did not complete the repair, which has caused us to dig up our line again. In addition, they work was shotty and amateurish, not putting things on proper grading. Stay far, far away from this company

Terrible customer service. They refuse to take responsibility after breaking off part of my curb…read morewhile working on my neighbors house. While fixing an issue at my neighbors across the street they drive their equipment over my curb and sidewalk. When I called and let them know they told me that they spoke with the workers who never even came over to my house. They said it was not them. I told them that I had ring doorbell footage of them breaking it. They have since given me the run around. I can't get anyone to assist me. I am told a manager will call me that was over a month ago. Do not use this company if you are looking for a company with values.

Thank you so much to Rittenhouse plumbing!!!!!!…read moreWe where rip off by on of those other plumbers. And Rittenhouse came in to our home , worked with our home owners insurance and replaced our heating system AND our subpump due to the damage the other company did. They cared about us. They cared about our home. They explained everything about they work they did. They group of men that came in and work for 2 days to repair ALL the damage that was done by the other company. Thank you to Rittenhouseplumbers. They are our home plumbersfrom now on..

We had a problem with our grinder pump and it was an emergency. Jeff from Rittenhouse responded…read morealmost immediately to our after hours message and was at our house first thing in the morning to assess our situation and get it fixed. Thank you Jeff for your great service and fast response time!!

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

I would give Ray and Deanna a 10 star rating if I could. I called Ray on the Saturday morning…read morebefore the 4th of July holiday. He came out within an hour and tried to fix my a/c, even going for a part, but it was just done. He sent me an estimate a day and a half later. The cost was very reasonable and he specified everything he would do. I accepted and he gave me a date - didn't have to wait weeks! - and everything went exactly as he said. They showed up on time, were so pleasant and courteous, replaced the entire a/c system, cleaned up and took away the old unit, and there were no surprises at the end with extra charges. A perfect experience! Go to Ray's website - everything he says about his approach to his business is 100% true. Huge thank you to R & D HVAC!

I received no freebie, as it is written from R&D Hengeveld in consideration for this review. I…read moreexpect to pay a fair price for a fair service. When you call for help with air conditioning on a 90+ degree day, you expect prompt service. Mr. Hengeveld was at my home earlier than expected and a welcome sight. Mr. Hengeveld was competent in his assessment of the issue I was having. His estimate for the work was spot on. Mr. Hengeveld worked conservatively as to not run up the bill. Mr. Hengeveld had four opportunities to make and keep agreements based on his word: 1) He arrived earlier than expected, (good thing). 2) When he left to buy parts he returned as he stated in a timely manner. 3) The cost of the parts was as he stated. 4) When the work was completed, it was done thoroughly with care. The reason I chose Mr. Hengeveld was the fact that he put his name on his business. There is something to be said for the pride of ownership he exhibits. I would highly recommend R&D Hengeveld HVAC to anyone needing help getting the cool or hot air flowing.

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

The young installers (Ethan and Nick) were very courteous and professional. They removed an old…read morepiece of plastic piping that the previous installer left in to save him some time and replaced it with new copper piping. They did a nice, neat and clean job. See photo In addition, the Manager, Kevin is quick to answer any questions you may have and strives to make sure the customer is happy and satisfied.

These guys quoted me a price higher than their original estimate which I had agreed to. They…read morequoted me $2800-3200 with it ending up over $3900. I hjad 2 other bids under $3,000 but they are really good salespeople telling them the Platinum PLumbing name was behind me and they do a great job??? Then after starting the job they told me the job was more work than they thought and have been holding me hostage by not finishing my job until I pay even more. They were there twice to look at my job to give me an estimate!! They left me with leaking and non working radiators and won't finish it, threatening to take me to court with the amount they now want to be even more, even though they still have not finished the work. Told me they didn't see the other cuts next to the very visible valves so they have to charge almost $2,000 more. If I don't pay they are suing me. I have pictures of them. My husband is an 83 year old Veteran who is ill and I am his soul caretaker so couldn't get over there for several days to check on them. I walked in to leaking and non working radiators with steam coming out. My floors are ruined under some of them and I have a hogh gas bill because steam had been coming out of them. They also did not get the required permit from the local borough to install a new hot water heater even though I brought it to their attention. the township inspector had to call them to make them get one. The hot water heater is working fine. I have written documentation on everything. I had sent them 2 emails about the situation months ago and never heard back until recently with the manger only wanting to talk to me on the phone?? They are rude and condescending, even in writing!! This has caused us so much stress! I so wished I would have used someone else.

Having problems with our heating oil boiler and multiple other companies gave us $10,000-15,000…read morereplacement quotes. Jason came out the same day we called, cleaned out existing system, replaced a small part and had the system back up the same day for a few hundred dollars. Been working great ever since!

After 25 years with the same heating and cooling company, I made the switch after that family-run…read morecompany was bought out by a national HVAC company and their level of service declined. I consider myself fortunate to have discovered JBrick. Jason and his team (service tech Craig and office manager Annette) deliver a high level of service at a fair price. They have helped me out of more than one jam, with prompt service calls and honest advice. Recommended most highly.

Guiwell Inc. is absolutely amazing! Our central air conditioning wasn't functioning correctly and I…read morewas told by one of the big HVAC companies in our area, who I had a service contract with for years, that the unit couldn't be filled with refrigerant and needed to be replaced. The sales guy from the company quoted me a price of $5000 and wanted to set the job up ASAP. Since Guiwell put in a water heater for me a few months ago, did a fantastic job and came in about $400 cheaper than anyone else I called, I decided to call them for an estimate on the AC unit. The owner, Mike, came out to my place quickly and informed me that the other HVAC company had lied to me and he was able to refill our current unit to keep my family comfortable while he gave me an estimate for the new job. Mike also took the time to explain how central AC actually works and informed me that I didn't need the high SEER rating unit that the other company quoted me for. Mike put together prices for me on 3 other units, a premium, middle of the road and economy model. I decided to go with the Heil unit, which was the middle model that Mike had selected. The purchase price of the unit and the install was $1300 less than the company I previously dealt with. He also helped me secure a special deal on financing with a low APR. Mike kept in touch with me after the financing went through, to make sure my old unit was working well until he could complete the install on the new unit. Mike and his team came out to complete the job approximately one week later and wrapped everything up in under 4 hours. Mike also took care of installing a thermostat for me and fixing a small plumbing issue that I had, both at no charge. Talk about customer service!! Overall, I am beyond satisfied with the service, quality and value I received from Guiwell Inc. and I highly recommend them to anyone who needs HVAC services!

I have been using Guiwell for my A/C service several years now. They always have someone on call to…read morecome out...diagnose and repair the problem!! Never trying to sell me stuff I don't need. Thank you guys!! Always a great job.