Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

The service technician, Steve H, showed up on time, quoted a fair price and fixed the issue in less…read morethan 30 minutes. He was also friendly and professional. Will definitely use again and refer to others if needed.

Good Plumbing was responsive to our situation and came out quickly to repair the broken cast-iron…read morepipe beneath our slab. The men who came fixed it were courteous and tried to be as inobtrusive as possible. The work was done quickly and to our satisfaction.

They installed a new HVAC system/Heat pump in January 2024. It has failed multiple times. Each…read moretime they try to bill me for service that should be covered under warranty. They never show up same day and they always have to make multiple trips. DO NOT USE GOOD. They aren't

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

I am hesitant to leave this review but I think its important for people to know. We asked for an…read moreestimate to replace our water heater. Two quotes - one $5719 and the other at $5084. I mean I always expect some mark up for parts and, of course, labor fees but the estimate I received was just greed and price gouging. First, the water heater itself retail cost around $1,000. IT Landes wanted to charge me $2,567. Second, IT Landes quoted the drain pain at $207. The same drain pan at Home Depot is $25! Next, IT Landes wanted $700 for two ball valve pro presses. Same ball valve pro press at Home Depot was $41.90. In addition, IT Landes quoted installing a temporary floodstop at $543. The same item at Walmart is less than $200. Next, they quoted repairing a pipe (which didn't need repaired) for $708. Lastly, and this is the kicker, $99.00 for every half hour that IT Landes was doing the job which likely would have been 3-4 hours long. Thankfully, I called Home Depot installation services who did the job (new water heater and drain pan without all the unnecessary items) for less than $2000. And we still got a 6 year warranty on parts and 10 year warranty on labor with Home Depot. Unless you have money to burn don't use IT Landes. Save your money and go through Home Depot. I attached IT Landes "estimates" for your viewing pleasure.

Very few company's are as honest or reliable as Laser! Mike and his son have been servicing my…read morehouse's heating and cooling system for over twenty years and as long as I am alive I will continue using their services. They are always on time, polite, honest !! No scams or trying to sell you services not necessary! I trust their services so much that I would rather stay in a hotel and wait for a service call then hire a stranger who can promise immediate service!!!

A big YES to these guys! Corey just came to my house to look at our air conditioner that wasn't…read moreworking. I had no doubt that whatever company came over they were going to say we need a new one. Cory gave it a good cleaning, added some refrigerant and called it a day! Hard to find honesty like that these days!!

We hired Mike from County Line Plumbing to replace our old water heater and Mike did a great job at…read morea fair price. He was on time and very friendly during his time in our home. I highly recommend Mike and County Line Plumbing to anyone needing prompt and professional service to their plumbing needs. Thanks again Mike for a job well done. Tom & Robin Chalfont, Pa.

Had a problem with an exhaust joint on our water heater. During his visit, Mike pointed out some…read morecorrosion and leakage we should keep our eye on. After talking it over, we decided to replace the water heater completely. Mike was able to do the job THAT DAY, and had us taken care of in under 3 1/2 hours. Masked the entire time, Mike worked quietly and professionally, went over the operation of the heater with me, and alerted me to the rebate offered by PECO for the model we bought. We've relied on County Line Plumbing and Heating for over ten years with no disappointments. Highly recommend.

This morning I woke up at 5:15 am realizing it was super cold in the house…read more Outside temperature was 26° and my heater must of turned off during the night . I called ARTISAN'S HOME SERVICES and they sent out Justin first thing in the morning to diagnosed my heating problem with his electronic devices. He pinpointed the problem exactly and replaced only what was broken. I was happy with the work and that he didn't try to upsell me on a new heating unit like most company's would these days. I was amazed with his knowledge of my system even know this is the first time he was here. I would recommend anyone that is looking for great quality family owned HVAC busyness.

I called yesterday at 11 am about a plumbing concern. He called me back a few minutes later. He…read morewas at my home in the afternoon, as promised. It was not an emergency, but I will keep his number if I ever have an emergency. Very honest guy. He patiently answered all my questions and explained things. He made some suggestions, but did not try to upsell us. I recommend him!