I had a great experience today at Napa, the employee was very patient and helped me find everything…read moreI needed to get my car on the road safely again ! I really appreciate the employee for ensuring i was satisfied with all the items I purchased. I received great quality products at a great price !

I went online to look for a part ...I tried 3 other companies beside NAPA...not only did they have…read morethe part, it was cheaper than the other stores. So, what did I do? I ordered the price. When I arrived at the store, I walked up to the counter, I gave them my name, they pulled the part and I payed for it. Fast and easy. Within 5 minutes (if that) after walking in, I was out. A very satisfied customer. This NAPA store is a mom and pos store that caters to everyone including the crowd who shops from home. Customer service - great, customer satisfaction - great.

Very knowledgeable and competitive rates check them out! I've purchase a few parts I always call…read moreto make sure they have the part I need and if they don't have it they will order it.

Best auto parts in town and great customer service . Very knowledgeable employee's with loads of…read moreexperience .

I had a frustrating experience at O'Reilly Auto Parts…read more I came in for a simple purchase, a car fuse, and found myself about 15 people deep in line. Several customers ahead were engaged in longer part consultations at the counter, which slowed everything down. I asked a team member if there was a separate line for quick, over the counter purchases. I was directed to the same line, with no alternative option. Key issues: No separation between quick purchases and detailed consultations Long wait times for simple transactions Inefficient use of staff during peak demand There were at least 4 to 5 customers ahead of me making quick purchases, yet all were stuck waiting behind lengthy consultations. This created unnecessary delays. If the goal is to improve in store sales and customer experience, consider: Assigning one staff member to handle quick purchases Creating a separate line for simple transactions Managing consultation flow more efficiently This process needs improvement. Walked out and left the fuse behind. I made my purchase on Amazon for a lot less with overnight delivery.

We needed some parts we couldn't find at AutoZone. We stopped at O'Reilly's and JR I think his name…read morewas. Best cool guy ever. He is very knowledgeable. He explain everything so well to our understanding. Amazing Amazing people person. I will come back to the Chester location. I call him. I tell him what we are working on and he checks the closest location for us and the part. We do t even mind driving to him. He makes us feel like family. I was just amazed at his Customer Service skills. I have not had any Customer Service anywhere since Covid. It just made me feel so appreciated as a customer.. five stars for the guy!

From the owner: At U Pick U Save, we're different from the others. We pay top dollar for quality used vehicles and…read morewe make the process easy for sellers. Not many other car dealers from Anaheim, CA to Central California do what we do. Our used cars are in high demand because customers know we have a reputation for quality.

Every stat is for Luis. He was very professional and kind in his explanation. I appreciate his…read morecourteous manner.

I only shop O'Reilly's locally if i need something ASAP other than that i shop on Amazon or Walmart…read moreonline for automotive goods. This place is overpriced on a lot of items and they charge 3x as much for.I paid $11 for the item I came in here to get which is $7.99 at Autozone,but i was right next door at the carwash so I guess i paid for convenience. A $1.25 hot wheels car goes for $3.49 and $10 for a 5 pack I usually get for about $7.99. I had to tell my grandson no to getting an Indy hot wheels that was $11.00 for an $7 car. So they will definitely stay right there until they drop their prices. . Not a bad visit but it is expensive in here if you're in a rush get it here but if you can wait do some price comparison before you purchase anything here. Customer service here was horrible today because the 3 men working here looked at me as if i wanted to stand and wait as they gossiped behind the counter possibly ignoring my existence. JoJo came from the back of the store to help 2 female customers and myself out all while the other 3 looked like Caltrans workers watching JoJo do the shoveling as they leaned on their shovels gossiping about something. I was about to ask for a price match to see if they did it but I was already frustrated by time I made it to the register. Overall an ok visit but Ill definitely wait for JoJo to star checking people out before I head to the counter next time.

Great place to get parts for your vehicles, especially if you like Prompt knowedgable response to…read morequestions.

First time coming here and they gave me the wrong parts. I even gave the guy EXACT year, make,…read moremodel and trim and still gave me the wrong parts.

If they have -stars thats what ill gave them thear thefs…read moreOnline says prices when you get thear they make Excuses to charge you lots more i payd $98 for a grill And 2 small plastics online sead iit was 4 for plastics they chArged me 14 a plastic Grill says 24 they en up charging me 54 didn't even have an emblem on it i call mendoza auto Dismantling they ask for $40 for everything i payd $98 hire and you have to look and find your part don't waist uour time to go to pick your parts parts on ebay were 70 for new parts Dont go tO expensive and entry is $3 plus 2 more if your goiin to the cars thaat are 2000 or newer

Been to many LKQ locations, Bakersfield is the worse. Primo section is nothing special 2002+…read morevehicles. They automatically put warranty as "standard" on your bill, I think it's just this location. Every person buying parts that day was either upset and/or argued why they are being charged warranty. For years you can decline warranty before purchase and website says it's optional. I even called for parts quote the day before. This last visit has secured my decision to never go back unless I want to pocket some small bits. Let's be honest, we go there to save money on used parts, but the prices are outrages these days, better off buying new online. Good luck

Prices are double of everyone else in town.. These guys want $1200 for a rear end with 157k on it…read moreand the other companies within a 5 mile radius are literally 1/2 the price of not a third of the price. Don't see how they can keep raping people over the coals and still be in business. Just my opinion.

was told by one sales rep they didnt have the part. called…read morein a second time and another rep confirmed they did. part ordered and arrived damaged and not clean. needs better management.