Keith was incredible and quick to respond. We were looking to replace the exterior door for our…read moreback door of the house. He was very professional and help pick out the door. It was done in less than a day! We are now getting a quote for all of our windows to be replaced. Great family owned small business to be proud of in Nashua!

Keith was very helpful in suggesting door colors that matched my shutters .. He is quick to respond…read morewith quotes and showing pictures of materials he plans to use. His work is neat and precise. He and his guys clean up the workspace after they are done . You will get quality work if you hire Keith !

They did a great job on a condo project, I would highly recommend…read more His team showed up and on time and cleaned up great job

Ray was amazing throughout the whole process of getting our roof fixed. A tree fell on our mobile…read morehome leaving a huge hole in our roof. He reached out same day, and came by to give an estimate next day. He gave a more than fair price given our circumstances. Once the crew was here, they got it all fixed in a day. He was highly communicative and very kind the whole time we worked with him. The work done turned out beautiful! Couldn't be happier!!

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

They may do nice work but we will never know. They claim that are responsive with 24 hr service…read more The mistake I made was stating on voice message that it was not a big job. Never bothered to call me back. After a few days I called a competitor Red Dog and not only got a call back but they visited and provided a quote one working day later.

I called them exactly a week ago today, the day that I am writing this. I never received a call…read moreback so I called again. I was told that because I lived in a "trailer" home that they wouldn't touch it because it's too much work! I worked in a "trailer" park for 11yrs so I'm very familiar with the ins and outs of how they're built and their structure....if you know what you're doing, replacing a window is simple. I realized I didn't want to hire a company who couldn't be bothered to return my call and secondly a company who looked down on my home!

We couldn't be happier with our Pella windows, especially with Norman Poirier. Fantastic customer…read moreservice, Norm spent the time to come to our home, get to know our interests and ideas, and knew the answers to all the questions we needed answered to make our project continue smoothly. Norm was on-time, informative, and made the experience easy and efficient. We would continue to work with Norm and would recommend him to anyone in the future! 978-807-8595 to reach him directly.

VERY poor customer service. I purchased a window that it took 3 months for them schedule an…read moreinstall. They then called to cancel, then 2 people showed up on the original date and another on the alternate date. All 3 had never put a window in before. They left. Another guy came back. He broke the assembly and just left it all in pieces. I now had an installed window, no hardware - nothing. The third guy came and put up a shade that came all disheveled and wrinkled and said that yet another would be coming to install the valance. In his attempt to put the valance in, he nicked the paint job on the window and didn't properly plug all the nail holes. It looked terrible. All this time - about 5 months and I was already paying on the window for which I had not received a full service for. Finally got the valance and now the shade does not work. Trying to get communications going with them and they want to charge me another $1200-1500 to put in an automatic shade, which is what the salesguy led me to believe in the first place. Bottom line: they don't deliver but they sure know how to take your money. Easy to create a paper trail with them if you ever wanted to take them to court - they don't answer your messages. NEVER again will i use Pella. Lots of management issues in this company, not to mention customer service that stinks.

Great service. Quick installation. Great value. WE purchased triple pane windows with tempered…read moreglass windows for our first floor windows. Their Christian values shine through on their follow up after some minor issues after the install. Highly recommend.

I had several windows replaced 8/29/24 and am extremely pleased with the professional and…read moremeticulous installation by the owner Skip and his right hand man Craig as well as quality and pricing of the windows! The entire process was a great experience beginning with Andrea in the office with the scheduling to the actual installation. I definitely recommend The Window Source of NH for your window replacement needs!!! Visit their showroom on Lafayette (Rt1) in Seabrook.

I hired KJC Construction to paint 5 rooms. The quality of work was very good, and all went well and…read moreaccording to a contract. The cost of the job was reasonable. Both painters were honest, prompt and personable.

Update: continuing to realize just how badly I got scammed. Basically I fell down the stairs and I…read morewanted them to be safer by increasing the depth (if you are looking at the stairs it's the front to back distance of each step). All he did was use larger treads with more overhang. The *effective* depth (surface area you have to work with when walking down the stairs) didn't actually change. What I wanted would mean dismantling the entire internal frame for the staircase. He should have been clear that without changing the internal structure it wouldn't accomplish what I want. I guarantee his response is going to be something like "you knew what the job was" etc and make this my fault. People outside the industry don't know what these projects entail that's why we rely on builders! That's why I trusted him! A business owner with integrity would say okay how can we make this right but this is the type of person who thinks everything is someone else's fault. In his mind because the way I confronted him was "rude" and the fact that I didn't see all the problems initially absolves him of any responsibility for the way he left my house. Please please please do not trust him. ________end of update The project was new stairs. We agreed to $4500. Okay, great. Later I offered to buy the materials ahead of time (to get a military discount at HD) then he didn't take that off the total price which I didn't realize until like 3 weeks later. I texted him and he said because I asked him to put a new piece of ceiling trim up (he took it down to look behind it and in the process it was like basically destroyed so yeah obviously). I said there's no way that cost over $600. He responded I never said it was. So I don't understand his reasoning. Half his texts don't even make sense. Anyway I moved on to my complaints about the quality of the end result. I told him I'm mad *now* because I didn't think the final product was that bad until later when I realized just how many problems he left for me to fix. The way he responded to my concerns with the quality of his work was so immature and unprofessional. Basically he tried to gaslight me into thinking his sloppy end result is somehow my fault. Example 1: The wood putty he used around the aforementioned trim is haphazardly caked on and around. It looks like he did it half asleep. He said what did I expect when I asked for new trim at 3pm. Ok? So being tired justifies an ugly end result? Ridiculous. Example 2: The wall paneling around the stairs got damaged in the course of the job. He thinks it's my fault for asking him to replace the white trim on the side of the stairs (I didn't). But that doesn't make sense because there was damage to the bottoms of the wall panels around ALL of the stairs. Either scratches, chunks missing, or wood stain on the walls. He said to just paint over the scratches and missing chunks. I understand that there's going to be damage when you are replacing a whole stairwell but it's expected you patch any damage you do to surrounding structures during the job. He disagrees. In fact when I said that he lashed out at me saying I should have said something at the time and I'm "rude as f*ck." Screenshots of the conversation are posted.

This was my first time having to replace windows and a door. The journey was most certainly an…read moreeducation. I live in a historical neighborhood on top of it all, so I needed help navigating a historical application review and qualifications for making historically appropriate updates to my home, and permitting. I sourced 8 companies for this project and while 5 of them were competitive on pricing, I chose Rite Window specifically because of Jay. The product options were explained to me, including custom option opportunities, in detail that I could understand. I felt Jay help educate me just enough to help me feel informed enough to make decisions on a financially expensive project. Every question I had was happily received and quickly addressed. Jay was even willing to go the extra mile and send me a sample product, as well as help me present to the historical society, so they would approve my project, when the odds were not in my favor. I sourced Rite Window because they had good reviews, like some of the other Boston area competitors. I narrowed my search based on their pricing and product quality, but I chosen them because of Jay's attention to detail, consistent communication and professionalism. Jay is truly proud of the organization he works with, and I hope they know just how valuable he is. Thank you Jay, and thank you Rite Window. I will be sending neighbor referrals your way, and you have my business for life.

Trying to get warranty service is impossible finally got through and person on the phone kept…read moretrying to say I'd have to pay for the replacement glass and would not send the forms I need to fill out to have them covered under warranty, the company has changed names, but the warranty should still hold through. Seal on glass has failed.