I cannot recommend this dentist office and staff enough. They have been so patient, kind,…read morecommunicative and understanding of all of my dental fears. I can confidently say it's one of the best healthcare experiences I've had. I came in for a cleaning and a filling, and as someone who's always had dental anxiety, I was honestly nervous going in. But the entire team completely changed that for me. They are incredibly friendly, patient, and genuinely take the time to make you feel comfortable--never rushed, never judged. They explained everything in a way that was easy to understand and checked in throughout the procedure, which made a huge difference. For the first time, I can say my dental fears are basically gone. If you're someone who dreads going to the dentist, this is absolutely the place to go.

ABSOLUTE FRAUDSTERS. Please DO NOT go here. Dr. Mallak and team will bill and bill and bill until…read moreyour entire FSA/HSA account is totally emptied. They will do unnecessary work without properly advising of pricing. You will be receiving invoices in bulk a YEAR following service. The list goes on. They need to be investigated. What a horrendous business. Shameful. Absolutely shameful. If I could give negative stars and a bright, shiny flashing sign telling anyone and everyone never to step foot in this place, I would.

I've been coming to this dentist for about two years now…read more Everyone I have encountered at the dentist office has been pleasant and friendly, from all the ladies in the front such as Denisse and Alejandra and all the techs, hygenists and doctors as well. There is free parking in the back of the building as well as free parking in the front of the office on the street for up to two hours. I will be referring all my friends and family to come here. Cheers to the Dentist of Bixby Knolls family!

Check your bills closely--this office is pocketing FALSE fees…read more I liked this place for their service, but they have repeatedly tried to overcharge us. Both my husband and I were asked to pay a $50 insurence "deposit" before standard cleanings. I have never been charged this so I contacted Delta Dental who explicitly confirmed to me that this is against their policy. Cleaning are always free - you should only pay deposits for other extra services after you get them. They also sneak in a $25 fluoride treatment without permission (which isn't covered by adult insurance). Fluoride is a treatment that legally requires patient permission. Even after explicitly declining it for my second visit and having it noted on my chart, they still billed me for it. Getting my refunds took weeks of annoying phone calls. On top of that, they never honored a promised $50 referral bonus, ghosting me whenever I brought it up. I won't be returning; a patient shouldn't have to constantly police their dentist's shady billing tactics.

A visit to the dentist is usually not a pleasant experience, however this office is great. Very…read morefriendly and welcoming with excellent staff. The dentist Dr. Todd was outstanding. I would highly recommend. The only downside is that they are extremely busy and it takes forever to get an appointment.

I was searching for a new dentist and orthodontist after moving to the Long Beach area and used…read moreChatGPT to find Emigh Dental Care. I followed the prompt it gave me when I called, and it went exactly how it said it would. They got me in the same week as a new patient, handled my cleaning, and fixed my permanent retainer all in one visit. I'm very particular about quality of service and my teeth in general, and it showed right away that the entire staff took the time to review my information and make the experience feel personal, not rushed or pressed for upsells. It was an incredibly warm experience. Customer service was excellent. The team was efficient, took care of everything I needed, and made the whole process smooth from start to finish. Extra star for having chapstick on hand. My lips usually dry out fast during appointments, so that small detail was the icing on the cake. I walked out with clean teeth, my retainer fixed, and hydrated lips. Highly recommend this office if you want an independent dentist that really cares about their patients.

I have been a patient for over 5 years but I guess all good things must come to an end. The front…read moreoffice staff is incompetent, unresponsive and cannot figure out scheduling. This use to be a great dentistry that cared about their patients, but now you can feel the apathy seeping from the walls.

I've been a patient at LB Smiles for years and have always received excellent care from the dentist…read moreand hygienist. Unfortunately, the billing department has been consistently unresponsive, and customer service seems to have declined recently. After my recent visit for a routine cleaning, I had to call my insurer myself to verify coverage since the receptionist was busy. Delta Dental confirmed the services were preventive and should not have been subject to a deductible. Although another staff assured me I'd be refunded, I've yet to receive that billing refund. If you're considering this office, be aware that while the dental service is great, the administrative side may cause unnecessary stress and frustration.

I have found my forever dentist! Daniel Tang was kind, gentle, and VERY thorough. This was my first…read morevisit, but already very impressed! One of the main reasons I liked him... right away I felt comfortable and trusting. He has amazing 'bedside manner', and didn't feel he was just trying to milk my insurance, like so many dentists try to do these days! I'm so relieved to find him and highly recommend him and his practice!

it was my first experience here and embarrassingly enough i haven't been to a dentist in ages. i…read morewas expecting there were a lot of issues with my teeth but turns out i just had build up! (as expected). daniel and his staff made me feel very comfortable and communicated very well about the process, aftermath and continued on educating me on further care for my teeth. they really show care for your teeth and aren't after your money compared to other dental offices. their warm smiles and professionalism made me definitely want to become a regular. especially because they accept medical. i'd highly recommend!

I came here after an unpleasant experience at another dental office, where I was told I needed a…read morecrown replacement, which turned out not to be true. A Belmont Dental Care was thorough, friendly, and kind. The dentist showed me each tooth on the x-rays and was very patient at going through every single part of my dental history and health. I usually hate going to the dentist, but this doctor made the experience stress-free and was incredibly helpful and informative. I was in and out in less than 45 minutes, the office was clean and quiet, and he did not try to upsell me or shame me. In fact, he was very encouraging and supportive, and the cleaning was excellent. I will definitely be back and would probably drive lengthy distances for his services, should I end up leaving the great Long Beach area one day. Obviously, this was just a cleaning, so I can't speak to bigger procedures. Still, after just one visit, I feel that I have found my forever dental home and would absolutely trust him with larger issues in the future.

Staff- ALWAYS friendly, efficient, and patient!…read more Dr. Hosana takes care of your needs and will only recommend any additional work IF it's necessary! Never tries to upsell you on anything. Ask him about any work you might think you may need and he gives you clear advice and answers. He makes sure you are comfortable throughout your visit. He is a no frill Dr. Plays Hawaiian music! Love it! Two things I didn't like- Taxes and the dentist! Taxes still don't care to deal with. Dr. Hosana and his staff, I look forward to seeing them!

I'm not someone who enjoys going to the dentist. I've had terrible experiences in the past, so…read moredental visits bring me a lot of stress and anxiety. However, everyone in the office was extremely warm and friendly. Dr. Grella and his staff are incredibly thorough. All of my questions were answered, and I never felt rushed. I also have a very old mouthguard that I was convinced needed to be replaced, but Dr. Grella suggested bringing it in first to see if it could simply be cleaned instead of replaced entirely. If you're someone who hates going to the dentist and feels a lot of anxiety about it, I definitely recommend Dr. Grella and his amazing team. I left feeling relieved and truly happy to have found a place I feel comfortable returning to.

Dr.Grella is a very informative dentist he always explains step to step the office has a calm and…read morecaring atmosphere. I always recommend Dr.Grella's office. One of the best dentist I've ever been too. His office staff is pleasant and friendly.

Everyone is so nice. I trust them with all the work they do. They always check in as they work on…read moreyou to make sure you don't have anxiety.

I came here after a traumatic experience at another dentist, I was terrified of being judged and…read morenot comfortable. This office was exactly what I hoped for when going to a dentist I felt so comfortable and it was a judgement free zone, I left feeling good and happy. Def recommend!!

I had an outstanding experience at this dental office. Dr. Halbibi is an exceptional dentist who…read morecombines deep knowledge with genuine compassion for patients. He took the time to explain everything clearly and made me feel completely comfortable throughout my visit. Marvin, the X-ray technician, was incredibly gentle and kind, which made the process easy and stress-free. The rest of the team -- Annabelle, Phyllis, and Keith -- were also wonderful. Their kindness, professionalism, and welcoming attitudes truly made my visit a pleasure. I've been to many different dental offices over the years, but this one by far exceeds them all in professionalism, compassion, and care. The entire team goes above and beyond to make patients feel valued and comfortable. If you're ever in the Long Beach area, I highly recommend making an appointment here. You won't be disappointed!

TLDR: This place takes advantage of people…read more I was told by two separate staff members that my insurance does not cover tooth-colored fillings for cavities at my first visit here. I just accepted this fact and paid what my bill said. After, I checked my insurance portal and the difference between what it said on my claim versus what they charged me was $349. I called an insurance agent to ask what went wrong, and he plainly stated that many dentists take advantage of people with HMO plans and that they should have known that the filling was covered by my insurance. However, he told me to give them the benefit of the doubt and try to get a refund directly from them. I called and told them my situation, and a staff member at West Coast said they would call me back about the issue. Shocker, they didn't! So I had to visit the office, get copies of my documents and scans, and file a grievance through my insurance. I finally got my refund, but DO NOT go here. I am young and have some free time to pursue these matters, but I can only imagine how many other vulnerable, busy, disadvantaged people they may have taken advantage of or lied to. Some of my emails throughout this ordeal say it is the patient's responsibility to know what their coverage is, and I get that to some extent, but it's plain knowledge that our healthcare system is broken. I expect my healthcare providers to be knowledgeable about insurance plans since that is their job. A $349 overcharge is unprofessional and disrespectful. On top of all that, the quality of my cavity fills aren't that great either.

At time I feel mistreated I just had a temporary bridge done June 26 this year im been in pain up…read moreuntil now and it's July 7th I call the office to get an emergency appt.No Dr.on staff no one never recommend to a sister dentist. Had trouble trying to get pain medication they never told me I needed pain medication I was there for 3 hour for the service for my temporary bridge. I ask Dr.Fatima do I need pain medication she said No mind you i was there getting work done for 3 hour. I have to go back again because the adjustment didn't work I had done yesterday Dr.Fam was excellent she was caring professional and compassionate she did the bridge work and adjustments it's two Doctors that keep me coming back Dr.Fam and Dr. Mai kindness makes a great difference. But I Love Dr.Mai she's so sweet kind & patient she's the reason I keep coming back because I had stop coming for awhile because the manager Fatima But she getting better

The staff I visited today were Victoria, Tabitha, Ferdy, Andrea, and Kristal and all gave…read moreexceptional service! I was running a bit late for my cleaning but Dr. Mai was sweet enough to still take me in.