Michelle is the best. Placed an order today for someone who lost a loved one and Michelle went…read moreabove and beyond to assist me although the information I gave her initially was incorrect. She helped me so much. She went out of her way although they already fulfilled their end of things with our order. She honestly saved the day and I can't thank her enough. Please spend your money here. This is a company that still believes in customer service.

Beautiful flowers for my daughters wedding. We looked at several other florists and the others…read morecouldn't be bothered. I would highly recommend Otto's

I recently ordered a piece lily as a sympathy gift for my friend and her family in Massachusetts…read more I'm always leery about ordering out of state as I live in Las Vegas. Mathew was extremely helpful and kind and assured me that I would be very happy with my choice. The family sent me a picture of the plant and I could not believe how beautiful it was I am more than happy thank you so much and if I need any flowers delivered in Massachusetts, I will definitely use you.

What can I say. This flower shop has not disappointed me yet…read more My most recent experience was wonderful. An unexpected special day arrived and called for flowers. I call while they were closed for a holiday weekend. Left a message through the email. Matt responded pretty dang quick. When opened the next business day, the flowers were ordered and delivered by 1010am. The professionalism, quick response even though on holiday, a delivery during a busy morning. I happened to observe the delivery. Now what more can you ask for from a local establishment and a professional one? Thank you Matt and everyone who made it possible. From what I observed, the flowers looked plentiful and colorful. Thanks again Mr. B ​

Completely unhappy- driver refused to tell me who he delivered for- slipped out "house of...."…read moreAfter he was repeatedly asked who he worked for. Plenty of other florists in the city who will give you better quality.

Delivered to my brother-in-law exactly as promised. He was delighted and the arrangement was…read morebeautiful. Birch vase and burlap bow, lots of bright flowers; well done design, reasonable price! My thanks! Now my "go-to" florist!

Mark Henry Florist has created beautiful flower arrangements for my wedding, children's…read moregraduations, funerals and everything in between. The flowers are always fresh and creatively arranged and aren't always your typical blooms unless you want them. Mark is so helpful and adds his artistic touch to everything while still being within the traditional feel that I prefer. I consider his pricing to be competitive and I am always left feeling that I received more than I paid for.

Extremely accommodating. Made selection over the phone, not having seen what I was sending. I was…read morevery happy and so was the recipient. I would contact Mark Henry for every floral need. Shera Cohen

I am highly disappointed with what was ordered and what was delivered. I ordered the premium/large…read moresize and if you compare what was delivered to the picture it's not even close (and even smaller than the small). Talked to Bob and his response was basically that he put the money worth of flowers in the vase and that he could swap out the vase to give the appearance of more flowers. I actually was expecting more flowers. I expressed my dissatisfaction with the offer and he hung up on me. I appreciate if it was a little less but this is not even close. Hoping to at least provide my experience to ensure should you use this company that you see actual vs ordered.

I've ordered flower delivery multiple times from The Southwick Florist. They are very professional,…read moretimely, creative, and I have always been very happy with their arrangements. Their website is very easy to use. They have a LOT of choices and options. Their flowers are worth the price 100%. Their arrangements stay fresh and looking nice many days after delivery. Customer service is also top notch. My most recent Mother's Day order was delivered within 4 hours of me ordering - they even called me within 15 minutes of completing my order online to confirm what I wanted. I refuse to use 1800 flowers; use the local florist every time. They do such a wonderful job. Thank you Southwick Florist!

Just moved into the area and they are awesome, I order fresh flowers or tulips every week, highly…read morerecommend

I use this florist for every special occasion and they've never disappointed me! They just…read moredelivered an arrangement of flowers this morning to my mom's business for her birthday and as usual, they were perfect and she was ecstatic. Thanks again to everyone who was a part of it!

I called a few days prior to Mother's Day for a last minute order & Sue was sweet enough to squeeze…read moreme in. What first caught my eye were the fair prices; unlike other places that were charging an arm & a leg. However, it's not like anyone could tell because the flowers were absolutely beautiful & lavish!!! I asked Sue if she had any other arrangements I could purchase & she led me to a refrigerated room with more stunning options. I picked up another arrangement, & brought my boyfriend here a few hours later so he could buy 2 more sets for his friend's mothers'. Sue even made sure the flowers were up to par by replacing some roses with fresher ones. She was so patient & accommodating! I'm glad I found a high quality florist shop within a ten minute drive away. Needless to say, this is my new go to!

I contacted Creative Florist in May to arrange funeral service flowers. I called the store as I had…read moresome questions- the person I spoke with was helpful and professional and after answering my questions I let her know that I would be submitting my order through their online form. I then purchased a floral bouquet and an urn adornment totaling $297.50 to be delivered 6 days later. I received an email with my order confirmation and an email confirming delivery 4 days later. The day of the service we arrived to find no flowers. The funeral home director promptly called Creative Florist who said they had no record of our order. I showed the funeral home director my order confirmation and delivery confirmation and he communicated the details of our order to Creative Florist. They then put together a floral arrangement and a wreath (not an urn adornment) and managed delivery about halfway through calling hours. While the flowers we received were nice and we appreciated their quick response, they were not of the quality I'd paid for. I emailed Creative Florist a few days later to ask about the miscommunication and for a refund of the cost difference between the flowers I'd ordered and what was delivered. I received a quick response from Sue saying the flowers actually had been delivered and the confusion was due to the way I filled out the order form. She apologized and said she would be back in touch the following day. In receiving that message we reached back out to the funeral home director who insisted that no flowers were ever delivered. Since then I have contacted Sue 3 times and have heard nothing. I was patient as I know May and June are very busy times for florists but it has been two months without response or resolution. I want to reiterate that I appreciate how quickly Creative Florist was able to get floral arrangements to our service. The reason for this review is not because of a mistake but because of the lack of response and accountability since.

My mom was in medical rehab and her coworkers sent her this bouquet called "Garden of Grandeur". I…read morehave to say, this is the most stunning bouquet I have seen in real life. It truly is gorgeous! So much so, that visitors, doctors, and nurses alike were stopping in to see the bouquet and take pictures and videos of it. What an excellent job done by the florists at this shop! It has made my mom incredibly cheerful and has brought smiles to so many here at the rehab! Well Done!!!!!

Don't go here. Paid $48 for a bouquet, all the full size + bud roses got moldy, shriveled up and…read morebrown and had to be thrown away within a day, leaving a very sparse and ugly bouquet. For $48. Totally overpriced, not worth the money. Very poor quality. Won't ever return.