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    Baskin-Robbins

    3.2 (69 reviews)
    Closed 11:00 am - 10:00 pm

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    It was my first time at a BR and the service was terrible. The young lady with curly hair had extremely rude attitude when me and my partner asked her what the "flavor flight" was on the poster. She looked at us as if we were dumb and seemed to not even wanna be working. On the plus the ice cream was delicious so one start for that... BR management I really hope you take this review into consideration when hiring because the attitude was extremely unnecessary.

    Ice cream cake that looks like a piece of shit
    Derek L.

    Look at this turd that this location custom made for my nephew's birthday! It's awesome! Tasted good too! This is the second custom cake we have ordered here in the past couple of months. The process is easy, it's always ready when promised, it's delicious, and the recipients always love it! I'll buy another custom cake from here again. That's for sure. Maybe you should try it out. I think you'll like it!

    you can see the bread. it's not fully coated in frosting
    Jasmine P.

    not what i expected. the picture they advertised is not what they gave. the color doesn't match or isn't nearly as close to that brown. there are missing stripes and you can see the bread of the cake. looks like it was done in 10 minutes; super last minute.

    Heart Ice Cream Cone Cake

    Hi- ordered an heart cone cake on line today & see the final result when I got home- this is unacceptable!

    Shake time
    Pierre C.

    Had a quick order for two shakes... The staff was friendly and attentive. Shakes were amazing on this warm day!

    Icing On The Cake Ice Cream
    Tre F.

    I live in Valencia, Ca & I LOVE coming to THIS baskin Robins when i am in the area visiting family . Because they have "icing on the cake " because unfortunately they don't have it available at the ones near my house

    Jada J.

    We love getting ice cream here! Probably same flavors as other locations but the people at this location always make us smile with their nice attitude. We ordered an ice cream cake for my 5 year old niece's birthday and it came out just the way we expected. She said that it was her best birthday ever!

    Michael A.

    They do not honor the dollar scoop Tuesday, which every baskin I've been to does. And when middle aged Chinese man or older chinese woman works (owners) the scoops are never the right size. Always super small. I have avoided this location because of that and today same result. I've purchased about 10 cakes at chines hills location and now going to continue with that location. This place is cheap when owners operate the business.

    With my son enjoying some ice cream

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    9 years ago

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    10 years ago

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    9 years ago

    Great service and the staff are quite friendly. Baskin robbins never fails to serve me my jamoca almond fudge! Thank you

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    7 years ago

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    10 years ago

    Very friendly. Of course price was high but expected. Clean place with enough seats. I hope they get more better reviews.

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    12 years ago

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    18 years ago

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    8 years ago

    I think they should find some other people for the night shift... or they might lose a lot of business. Terrible service.

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    13 years ago

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    11 years ago

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    13 years ago

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    18 years ago

    I'm not a really fan of ice cream, but I can not deny the service they give. It's a great place and the workers are really chill.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    Always friendly service, great on a warm day!

    Mentioned in 2 reviews

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    The Dirty Penguin - Rose tracinno with avocado toast

    The Dirty Penguin

    4.4(1.4k reviews)
    3.5 mi
    $

    In the Chino Hills area for years, so happy to finally have a spot nearby that gives me those LA…read morebrunch vibes! I also love how connected they are to the local community, from their community board to plants from local vendors. Overall, such a comfortable, welcoming vibe with delicious food like their lox bagel and Biscoff latte. They also have a cute seasonal menu, like the Banana Cookie Dream Matcha! IG: socalhkfoodies

    HORRIBLE customer service!! I went yesterday, Thursday for the first time as I was looking for…read morecoffee a little later in the day. I found this coffee shop near me so I decided to go with my sister in law. We arrived 10mins before closing time so I was excited to make it on time. Apparently the ridiculously rude young lady working there wasn't having it. She took a couple minutes to take our order since putting in the patio furniture was more important. When she finally finished, she came to the counter with a horrible attitude asking what we wanted. My sister in law wanted a hot coffee and she refused to served it since the machine was "off" already. Then she proceeded to order a banana iced coffee (don't know the name) and again the lady refused to make it since it was one of their most "complicated" drinks to make. We ended up ordering two "quick and easy" ice drinks. We asked if she was working alone... this lady only had rude comments and answers to say (smart ass). It is unfortunate to be treated that way specially when it was my first time there. It is also very unfortunate that the Spanish Latte I ordered was delicious, BUT I will never be returning or recommending this place due to the horrible customer service. I have family in the coffee business and customer service is always a priority, not at this location. Very disappointed with whoever hired her and trained her.

    Photos
    The Dirty Penguin - Super busy Sunday here!

    Super busy Sunday here!

    The Dirty Penguin - Lavender Toast

    Lavender Toast

    The Dirty Penguin - Matcha latte with vanilla (front), cappuccino (back)

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    Matcha latte with vanilla (front), cappuccino (back)

    Cafe 86 - Ube Matcha Latte

    Cafe 86

    4.2(1.3k reviews)
    4.7 mi
    $$

    Absolutely Delicious - A Must-Visit for Ube Lovers! ​Even…read morethough we recently moved away from Chino Hills to Henderson, NV, Cafe 86 remains one of our absolute favorite spots that we miss the most! Every time we visited, it was a guaranteed hit for the whole family. ​On our last go-around, we loaded up on our favorites, and as always, they did not disappoint: ​Ube Tres Leches: The undisputed star of the show. It is incredibly moist, perfectly sweet, and has the most amazing, rich ube flavor. You cannot leave without trying this! ​Halo Halo: Packed with all the traditional goodies and so refreshing. It's the BOMB. ​Ube Truffles: Bite-sized perfection. Rich, fudgy, and the ultimate little treat to take home (if they even make it to the car). ​Jasmine Milk Tea & Sea Salt Coffee: The perfect drink pairings. The jasmine milk tea is wonderfully fragrant and refreshing, while the sea salt coffee hits that perfect balance of bold, savory, and sweet. ​The atmosphere is always welcoming, and it's just the best place to treat the kids or catch up with friends. Chino Hills is so lucky to have this gem. If you haven't been yet, go change that immediately!

    This cute shop is clean and very aesthetic. I will be back for sure. You already know what I came…read morefor... the HALO HALO. I was surprised to see that they had other ube and Filipino treats. I honestly did not do my research before coming... an Instagram post sent me, so I just ordered the one item (two of them, actually). I have to try more next time because after seeing the menu, I wanted more. The Halo Halo had flan, corn flakes, ube ice cream and other jiggly things inside it. It was very refreshing, you just have to give it a little "mix mix" (Halo Halo). Excited to try more!

    Photos
    Cafe 86 - Coffee latte

    Coffee latte

    Cafe 86 - These delicious pastries are delish.  the cheesecake & cupcake w/ the flan on top. The pudding was alright. I think I'll heat it up.

    These delicious pastries are delish. the cheesecake & cupcake w/ the flan on top. The pudding was alright. I think I'll heat it up.

    Cafe 86 - Amazing Drinks and service! A must try!!

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    Amazing Drinks and service! A must try!!

    Meet Fresh - Chino Hills - Icy Grass Jelly Signature

    Meet Fresh - Chino Hills

    3.5(729 reviews)
    3.3 mi
    $$

    So I ordered delivery from a further location of the store. Why do I do this all the time! The…read moreshaved ice melted some cause it took longer time to get here. Meet fresh serves the best shaved ice and I always order the mochi one. I love mochi very much. I also like their simple green and black teas half sweet. Not sure we will ever order from this location again. But the desserts and drinks we had were well packaged and very tasty as usual!

    I've known of Meet Fresh from The Shops in Santa Anita. I was in the neighborhood of Chino Hills. I…read morethought I give this location a try. It's nestled within the Crossroads Marketplace. Upon entry, I observed some tables were not wiped down. Chairs were not organized. Cleanliness and organization is huge in my book. They had 3 to 4 people standing around waiting for the next order. One of them should have come out and clean the tables. First impression matters folks. Hence, 4 stars and I haven't even tasted the desserts and drinks LOL. Anyway, lots of inside seating. I didn't walk towards the back of this dessert place. I mainly stayed in the front since I ordered to-go. I saw two statues of a man and a woman near the entrance to the right. At first, I thought they were husband and wife, but it turns out they are brother and sister. Fu siblings from Taiwan who are the creators of Meet Fresh. There is a beautiful story behind their humble beginnings. I saw one self-ordering kiosk, but ordering can be done at the counter as well. I chose the kiosk since there were people at the counter. I got 4 drinks and 2 desserts. 1 Wintermelon Tea - too sweet! 1 Strawberry Green Tea - okay! 1 Milk Tea w/ Boba + Lychee - perfect! 1 Boba Milk Tea - fine! 1 Hot Red Bean Soup Signature - delicious with lots of good ingredients! 1 Icy Grass Jelly Signature - as expected... it's just grass jelly with taro balls! Eat them while it's fresh. Otherwise, taro balls will harden. Overall experience was okay. Young staff was okay. I only gave this review a 4 stars because of the red bean soup. Otherwise, it would have been a 3 stars. This is actually my 2nd or 3rd Meet Fresh encounter. They seem to be popping up more and more. Good spot for delightful drinks and desserts!

    Photos
    Meet Fresh - Chino Hills - Mini Taro Ball Tofu Pudding

    Mini Taro Ball Tofu Pudding

    Meet Fresh - Chino Hills - Double Taro Signature

    Double Taro Signature

    Meet Fresh - Chino Hills - Inside

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    Inside

    L'moon Creamery - Best seller!! Thai Tea soft serve.

    L'moon Creamery

    4.6(995 reviews)
    5.4 mi
    $$

    Two years on my bucket list, and it completely blew me away!…read more This place has been on my "To Go" list for two years, and I finally got to try it. It was so phenomenal that we ended up coming back twice! Visit 1: I ordered their most popular item--the Thai Tea Soft Serve with honey boba (9oz). Hands down, this is the best Thai tea soft serve I have ever tasted in California. The flavor is incredibly potent, rich, and stays completely true to a perfect soft serve texture. I ate it so fast I didn't even get a photo! My boyfriend got the same thing and added Oreo crumbs, which was a huge hit. Visit 2: I decided to explore the menu and tried the "Fire Dragon"--a black milk tea topped with crème brûlée and honey boba. It was delicious, though to make the tea more rich I recommend brewing the tea a bit longer to give that black tea flavor an extra punch against the rich cream. My little brother ordered the Thai tea soft serve with boba and Oreo crumbs (16oz) and his instant verdict was: "When can we come back?" The service both times was exceptionally kind, informative, fast, and welcoming. Thank you for always smiling and serving up the absolute best Thai tea in the Inland Empire!

    The moon is a longtime favorite dessert place for me and friends and family! I personally love the…read more9 ounce Thai tea soft serve with cornflakes and Boba, it's truly addicting! I always bring friends who are in the area here to try it! The inside is also really cute, though small (not much seating). But it's a fun place to swing by for dessert, and their punchcard system is honestly so great if you're a regular customer :) Service is also extremely quick, and the longest I've had to wait for my order has been 3 minutes.

    Photos
    L'moon Creamery
    L'moon Creamery - For our lovely customers.

    For our lovely customers.

    L'moon Creamery - Update from our co-owner - Jet Tepson,MD

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    Update from our co-owner - Jet Tepson,MD

    Baskin-Robbins - icecream - Updated September 2026

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