food quality: 5/5 service: 5/5 cleanliness: 5/5 value: 5/5 Great Ice cream shop to visit! They have good variety of flavors to choose from and are open late for those wanting a sweet treat later in the evening. The staff here are fantastic and very patient when it comes to trying new flavors. The shop is well-kept and the service is wonderful! Highly recommended if you need to satisfy the sweet tooth! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

I ordered a birthday cake from here online, and it was a wonderful experience! The cake flavor was wonderful-- but I specifically got the ice cream cookie pizza, which was phenomenal! The service was out of this world! Online, there was no space to put what you want written on it like happy birthday. In the comments, I just gave it my best shot and said, "Please write, 'Happy Birthday!'" and they did! read more

Baskin-Robbins - Pistachio cookie pizza (delicious)! - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

I am glad this Baskin-Robbins is here. Sometimes we just want to get good old-fashioned ice cream and this is the best place in the neighborhood to get a scoop. I love their ice cream cakes and only wish that they would get rid of the bubblegum ice cream because inevitably one of the children that I am there with gets it and makes a huge mess of with pieces of bubblegum. Kids are gross. Ice cream is great. read more

Great workers! Staff amazing so kind and nice ice cream was great! Went at 10:30 almost closed at was amazing still definitely would go back again read more

Baskin-Robbins - A different pick to - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

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My childhood favorite. So happy this location has survived the test of time and i hope it continues to thrive. The service is quick and it has a great view of the park from the outdoor chairs. I love the bubble gum flavor and definitely recommend an ice cream birthday cake for special occasions! read more

I was hoping to get a clown cone tonight, was always a childhood dream of mine. They were out, but that's okay. Seems to be the trend where ever I go.... The teens working were super nice. I went with my second choice and got a single scoop sundae with the Winter White Chocolate! So yummy with the hot fudge and whipped cream!! Fun way to top off the evening after celebrating with friends and taking a nostalgic drive down Christmas Street!! read more

Baskin-Robbins - Winter White Chocolate with hot fudge and whipped cream!! - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

I admit I am a sucker for ice cream sometimes. I recently discovered the Baskin-Robbins app which has coupons uploaded. That has been great. You can buy one get one for 99 cents or other coupons. The ice cream is standard baskin Robbins. They do have some dairy free options too which is nice. The service is relatively fast and they will let you sample. read more

Great service, friendly and filled our orders quickly! Variety of yummy flavors and options. Clean & orderly eating area!

Meh, nothing to rave about. Service is fine, flavors are yummy but just a typical ice cream parlor, and the venue is 'aight. Pretty tiny, but we were able to snag a spot and scarf our cones. It's nice they allow you to taste test flavors, and if you download the app, there are some sick deals just waiting to be used! Honestly though, if it weren't for that, I probably wouldn't choose to come here. They've got more than 31 flavors, and lots of other desserts as well. Shakes and smoothies, cookies and dessert sandwiches, and cakes. Again, nothing fabulous that really made this POP but overall it was okay. TIPS & TRICKS * Make sure you bring in a jacket, this place is always chilly! * Again, don't forget to download the app! A free scoop of ice cream within the first 24 hours! Can't be mad about that. read more

Baskin-Robbins - Study break! - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

Our whole family has been buying the Fudgenut Cake for years, but the last two times we got one it was about half the size in height that it has been forever. They have raised the price and lowered the quantity, just like so many other business owners are doing! $31.00 is way too much to pay for half of what we used to get for around $24.00. Plus we asked for the ice cream to be Jamoca Almond fudge...two times recently it was vanilla!!!!! I contacted them and they sent a message that they would make it right but I never heard another word from them. Way to keep customers...NOT! The cake was not even 2 inches tall and it used to be just under 4 and it was uneven, it looked like a child had decorated it! read more

First time back in years and I'm so happy we came by. I heard they now have vegan flavors and we had to try them. My kids both ordered the watermelon sorbet. We tried the chocolate chip cookie dough and they thought it was super yummy. We will be back. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

Employees are always super friendly and nice. They are always fast but never make you feel rushed to order. All of the employees should be getting paid double!!!! read more

Absolutely amazed at the speed and kindness of these workers. The line was out the door and they moved everyone through so quickly. It is in a good location by Sugarhouse Park and they have lots of flavors to choose from. My personal favorite is bubble gum. read more

Cooped up we wanted some fresh air and were heading to sugar house park. My mom and child wanted ice cream and so we stopped at 31 flavors or Baskin Robin's. How they are dealing with covid 19, sucks. You text a number for a menu and call another to place your order. The signs are hardly legible. Biggest problem was nobody wore a mask! Somebody scooping ice cream should wear a mask. Also everything comes deconstructed. Like our cones were in cups and given cones to do ourselves. Glad I didnt order the sundae. They should mention that when ordering and also explain procedure to come in and pay. Lastly what's the point of gloves if u touch everything with them without changing them? No thanks. Ice cream wasnt worth it for the price. Good location across sugar house park. read more

Smallest order of ice cream ever. Two scoops? More like two table spoons! Also, we ordered Oreos and cherries as toppings. There was only one singular cherry and zero additional Oreos. Worst Ice cream experience in years. Shame on the person who trained their employees to be so stingy. Will never order from a baskin robins again. read more

Have been going to this place for years! The ice cream is always fantastic and the service is too. Yes, sometimes you get a newbie who is learning, but anytime I've had an issue I tell the manager and he quickly fixes it for me and says he will inform that worker so they can improve their quality and service. Right now they have a fantastic manager (I've seen a lot come and go) and it's obvious he encourages his staff to be friendly and welcoming. They also know how to move big groups through quickly. This is my go-to ice cream shop. You won't be disappointed! read more

We live right around the corner so this has been a usual stop for us anytime we are craving a scoop of ice cream. Although this is somewhat of a chain ice cream joint, I am absolutely amazed at how friendly the staff is. Every time we come in the workers are extremely happy, kind, and helpful on recommending new flavors and promoting a fun time. This is also considering that we have been those people that roll through the door 5 minutes before closing to satisfy a craving and the workers are still as jubilant and cheerful as they always are. I'm not sure who does the hiring for these guys but they're killing it. read more

I ordered a three scoop Sunday and received a portion half the slice of my daughters two scoop sumday. Will never order from these theirs again read more

Yeah Shelby was alright but Damian, Damian is one of a kind! I haven't gone in awhile but I remember when Damian was there, he had my cream exactly like I wanted and exactly when I wanted it! I hope Damian still works there cause he's a one of a kind employee that you'll never find anywhere else! read more

I picked up two sodas to wash down the ice cream, but when I opened the Coke it was flat. I was surprised that the sell by date was JUN 15 15, no problem, I'll open the next one right, wrong! The other Coke had NOV 03 14..... Today's date is April 19 16 At least the ice cream was good, but they need to rotate the stock on ALL the products. read more

Baskin-Robbins - I picked these up today, April 19, 2016! Check the date before you leave.... - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

A hair in my ice cream. The way it dangles ice cream off the hair is hard to lie about. Also the workers talk like they want to kick you out ASAP and I haven't seen one smile back at me. If they weren't such horrible workers I'd walk in and asked a full refund for the ice cream alone. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Salt Lake City, Utah

The ice cream is good quality. My complaint is with some of the current staff. There are two guys who work there that are always yelling at each other- why? Speak in a normal tone of voice. You're speaking at the top of your lungs in a small ice cream shop. They are talking about interviewing for new jobs, sports games, everything, all at the top of their lungs while people are trying to order. It really got on my nerves and I found it obnoxious. While taking peoples orders, the one man in particular speaks incredibly loudly and a flat affect but using what I'll describe as up beat language. It comes across as sarcastic. The poor female coworker taking my order gave him several annoyed side glances because she couldn't hear what I was saying with how loudly and obnoxiously he was speaking. read more

Janey, the employee that served me was actually really nice and respectful, props to him for providing the best service and thats on worm

The crew was swamped and it seemed hectic with hangry folks yet the professionalism and attention to the customers is amazing by this awesome crew thank you for my amazing experience! Oh, the Cherry Jubilee is super tasty with an abundance of delicious real cherries! read more

Been to this location a few times before in the last year and all with the same sad result. Today's visit will be our last. I ordered a 3-scoop sundae. The scoops were so small they barely filled up half the cup--it was ridiculous! It looked like they had used a tablespoon instead of a scoop. My wife ordered a chocolate milkshake which was so runny it was like chocolate milk instead of a milkshake. She also ordered malt in the shake, which she verified with the employee had been added, but she couldn't taste malt flavoring at all. read more

Called to see if they could kindly change the flavor of ice cream for my order, they put me on hold and then hung up on me after waiting 5 mins on the phone. Called back and now it doesnt even ring so they probably blocked my number. Go somewhere else read more

I usually go to cold stone but I decided to treat myself and go to baskin robins! Boy was I surprised on how one of the workers treated me! I believe his name was Damien but as I walked through the door I was greeted so politely and respectfully I honestly felt like a king! Great job Damien I hope to see you again!!! read more

I've been here a few times because of a gift card I received. Much of the ice cream in the 31 tubs is in the dreggy melted refrozen and or recycled from the previous tub state. Now that my free ice-cream card is used up I will never go here again. The cakes look great, but I trust nada. Expensive for bottom of the barrel ice cream. read more

Eating ice cream with your kids? Priceless! Many ice cream flavors to choose from, and staff is attentive. This location is across the street from Sugar House Park - So... grab your kids, get some ice cream, and play at the park. What a fun way to spend time with your kids -- for not a lot of money. :) read more

The women in here are very delightful, friendly and kind. I came in a few minutes before they closed and felt bad but they didn't treat me any different. Sweet women and good ice cream. read more

ok, so right as i was eating my ice cream cone, Paula S. tweets, "nooooo!! They use growth hormone milk ;( so knock off a star for bad ethics. BUT, the flavors are really good. alas, i hope other creameries aren't injecting their cows with, what i like to call, "cheaters". time to find another creamery. read more

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I don't come here often, but every once in awhile I crave ice cream and this is the closest place to my house. I like that there are always different flavors to choose some but they have their regulars as well. Pistachio is my favorite but they have smoothies, coffee drinks, and cakes as well. Their Carmel mocha blast is great and is another regular that I get. This place is great for kids to sample some of the flavors and choose from a wide variety. During the summer this place can get pretty busy and with a park across the street, you know this is a great location to grab some sweets and head over to the park. read more

The kids in there were all polite, but I think the policy should be to keep the doors open for ventilation. Even though everyone wears masks, which is great, more ventilation would make it even safer for the workers, and the customers. Kudos to the staff as they were polite and fast, and the ice cream is as always delicious! read more

I really enjoyed Baskin-Robbins because it is walkable from my house... they have a really good variety of different ice creams and Specialty drinks... My favorite is the cotton candy ice cream read more

Yummy treats and kind service! I took a group of seniors from an assisted living center to get ice cream and we all loved the experience. Thank you! read more

Never given a Yelp review before but this place pissed me off to the point that I want to deter as many as I can from giving their money to this place. We pulled in at 9:45 and they close at 10. They locked the doors literally in our faces and refused to even look at us because they knew what they were doing was wrong. 4 cars pulled in right after us and we warned them that they were closed, everyone exclaiming that "they're supposed to close at 10!" Girls who work there are downright snobs and the management that hired them should be fired. Anyways, don't support this place. Go to red mango that's right next to it. read more

So in Utah if you have public seating you are required to have a restroom. Thanks for not being in compliance and not letting my 10 year old use it. I'll be sure to report you folks. Ridiculous. read more

Baskin Robins is a great addition to sugarhouse. I've been coming here for years for ice cream and shakes, and I can say they're good. The location is nice. Pretty simple when you walk in the flavor options are all there and the menu is right in front of you. Service is always nice. They offer a wide variety of flavors, from classic ice cream with many different as well as original flavors. Then they offer a sort of frozen yogurt ice cream thing with different fruit flavors. They offer different come sizes, come types, and waffle cones. If you need a birthday cake you can buy it here as well. The shakes here are superb. I can highly recommend the cappachino but shake which is a great coffee flavor. You can get any ice cream flavor they have made into a shake. Baskin Robins isn't all that cheap compared to some other places. The shakes will run you anywhere from $4.50 for a small to $6.50ish to $7 for a large. Just putting that out there. So if you're in the mood for ice cream, look no further! From cones to shakes they're all very good! read more

I LOVE the fudge chocolate mixed with the jamocha with almonds ice cream. Mmmmmm! Unfortunately as I've grown up, I've become lactose intolerant :( so I can no longer enjoy their ice cream like I used to, but when I'm feeling brave this is the place! Their ice cream cakes are also the best from what I've tried. read more

So a bit of a disclaimer... my son worked here for years. So did many of his high school friends, so I am biased that the service was always excellent when I went in there. Although I don't know any of the new employees, I still pop in there from time to time and still get the same ice cream I've been eating for about 30 years. I love B&R and did even before my son worked there. Mint Chip. The best. I also love, love, love their ice cream cakes with of course, mint chip and chocolate cake. read more