Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

Michael did an amazing job start to finish. He followed up with our insurance adjustor multiple…read moretimes to make sure that every detail was covered. I would work with Michael and The Roof Detective again! Roof installation was scheduled quickly and completed to our satisfaction.

Phenomenal job. They were quick to schedule, worked closely with insurance to get it covered and…read moredid a great job. Our sales rep Brian was also fantastic. Quick to respond, very personable, and when we did have an issue come up, he got his crew out there within a couple days to get it fixed at no charge. Haven't had any issues since. Highly recommend

JF Baker was easy to work with. We had them out to inspect our roof, expecting to have to replace…read moreor at least repair. To our surprise, our roof still had a decent amount of life left. Rather than take the easy sale, we got an honest response and a minimal cost for the roof inspection.

I had a new roof installed In January. Now my kitchen ceiling seems to have some water damage. I…read morecalled and talked to a very nice lady she said they were very busy but somebody would get back to me. I work M - F till about 4:45 so I would be a very late appointment or a Saturday. Well as of yet it's been going on 3 weeks a repair person contacted me but then said he would let me know in the morning if he could make it at 4 that day because I had arranged to leave work early to meet up with him. I never heard from him again. Still waiting......

Unsatisfactory customer service after payment in full for multiple services. Owner would not…read morerespond to multiple requests to correct specific issues with their work. They demand immediate payment and then disappear.

Our house developed a leak in the dining room area. I called Roof Top Solutions on Tuesday…read moreafternoon. They came on Wednesday and the job was finished by Thursday. I am so pleased with the swiftness of their response! I had called two other companies. One of them could not schedule a repair for two weeks, although they offered an emergency tarp service for $350. The other company never set up a time even after multiple calls to them. Quality of work done by Roof Top Solutions seems excellent, although we have to wait for heavy rains to see if the repair resolved the issue.

After getting several estimates, I went with Ascent Roofing Solutions for my tear-off/re-roof…read moreneeds. Ascent wasn't the cheapest, nor the most expensive. Like Goldilocks, it was just right. From the get-go, I had a good gut feeling just talking with Bill. We just "clicked". He was professional, courteous and took the extra step to drive by my home ahead of time so he could bring out samples of shingles in colors I might like. I appreciated that. I liked that Ascent was local. Being a Navy brat, I appreciate the company is owned/operated by vets. Bill answered all my questions and got my project scheduled quickly. The crew arrived at 6:30 AM and was done by just after 12:30PM. They were very careful to tarp above my landscaping to protect it. They worked quickly and efficiently. Afterwards, they were meticulous with clean up, going over not once but twice with the magnets to find practically every nail in my grass and landscaping. They missed very few. They used a leaf blower to get any debris off deck roof, deck, driveway and walkway. Bill returned after the crew left and he courteously "tweaked" a few things for me. To say the least, I was impressed. From inspection to quote to finished project, I'm very pleased with the outcome. I would not hesitate to recommend Ascent Roofing Solutions. Thank you, Bill & crew, for a job well done.

If anyone is looking for a roofing company, we highly recommend Ascent Roofs. Ask for Mark…read moreSchmauch. This company is very professional and detailed throughout the entire process. Mark brought in samples for us to look at as well as explained the different options in detail. Other companies we received quotes from just looked at the roof and said we will send you an estimate al with no details of materials etc. Ascent definitely stands out among all other companies bc of their attention to detail and professionalism. The crew came out around 7/8am and were done by 1pm. Great clean up and Mark even did a second magnetic pass to ensure all nails were picked up. Overall, we are very satisfied with the process and end result!!

Outstanding roof repair experience. Fast response and excellent service. Highly recommend!read more

Had Pioneer replace our entire roof on a 4,400 sq ft. home. Overall, outstanding job and seamless…read more They all showed up and did the job without issue and finished in a single day as promised. After several bids, their bid was fair. Would recommend Pioneer.

Over the past 55 years I have dealt with 5 or 6 roofing companies. Some good, some not so good…read more Right Way Roofing did a great job. Started on time and worked straight through the day, didn't even break for lunch. Cleanup left the yard and deck in better shape then before they started.

We believe improper gutter/slip flashing/drip edge installation by Ratliff caused significant water…read moredamage to our home. As shown in the attached video, water was able to flow down between the gutter and the fascia instead of all going into the gutters. Gutters were free of debris. The water was only dripping down from the backside of the gutter, not the front, showing they were not clogged. The video was taken at the end of a rainstorm when very little water was present. Unfortunately, when it was raining hard, a huge amount of roof water streamed down between the gutter and the fascia. During windy conditions, that water was blown into the seams of our siding and came into the house. The water damaged drywall, insulation, window trim, baseboards, carpet & pad, paint, and underneath the siding materials. We reached out to Ratliff when we realized what was happening was not a roof leak, but a leak through the siding. Dave and Juan from Ratliff came and did a thorough inspection, removing siding and confirming that the water was being blown through the siding. Previous to Dave and Juan's inspection, our roofers, in a kind effort to help us stop the leak, noticed the misplaced slip flashing/ drip edge and fixed it. Dave noticed that the roofers had done that and put it in his report. We also showed him the attached video of what happened when it rained (before the fix) and that extra water was present to be blown into the siding. After their visit, we were emailed a report and given quotes for Ratliff to do additional paid work - siding repair and/or replacement. There was no offer of restitution. We then responded and requested restitution. We received an email from the owner, Danielle Ratliff, stating that they do not believe they improperly installed the gutters, that an engineer should be hired to assess the leak, and that they stand behind their work. Water should never be leaking between the gutters and fascia. Hiring an engineer to confirm that would be an unnecessary and costly expense on top of the damage repair expenses that they have given us no assurance would be covered by them. So we sent the video again in case Ms. Ratliff had not seen it, and again asked for restitution with no response now for almost 2 weeks. We believe the cause of the leak is very clear, and unfortunately, very clear that Ratliff does not truly take accountability and stand behind their work.

I highly recommend Ratliff Contracting. I called to let them know that we had some wind damage and…read morethe same day David came out and tarped the roof. Nancy from the office kept in touch and made working with the insurance company seamless. Their team completed a beautiful roof in one day and left the steps and yard spotless. Several days later I had a leak and was convinced it was the roof and called Ratliff on a Sunday morning. Several people from Ratliff came that same day and did a full inspection including crawl spaces. It turned out that the hot water on my bathtub was leaking. Ratliff didn't charge me for the house call. Great folks!