I have to share my experience with this it is been a blessing for I called to make arrangements…read morefor an eight day trip to be picked up at 4:30 in the morning and to be picked my return at 10:45 PM in the evening. He blessed me by giving up his own profit to advise me how to use the terminal parking which made a complete difference for me because nobody wants to come out that time of night and he also advised me how to use the proper one because I have early onset Alzheimer's and I probably would've been able to find my car in the long-term policy so he told me to use the short term since I'm only going to be gone for eight days. Bless your heart and may God bless you and your family for your graciousness and

I am flying into Pellston Regional Airport (PLN) and need transportation to the Highlands. I was…read morenot aware but Dan is based in Traverse City. Dan, was exceptionally helpful in coordinating a ride even though he's two hours away from Pellston. Given his excellent attitude/helpfulness, I recommend using Dan's Airport Transportation.

Mike G rocks. Very charismatic and a great tour guide. Thank you for everything! A wonderful tour…read moreand gave us great recommendations on the wines to try at each of the three wineries. Highly recommend using Magic Shuttle for bachelorette parties, reunions, and all the like!

BEWARE OF HIDDEN FEES…read more We paid $1,000 up front for the bus. I tipped the driver $100 upon entry of the bus, thinking I was doing him a solid. At the end of the trip, the driver stated that I still owed $100 because there was a "mandatory 20% gratuity fee" nobody made us aware of. Absolute trash. Would never book this company again or recommend this bus to anyone. This was for our wedding. STAY AWAY!

We booked the 24-25 person shuttle for a winery tour on old mission peninsula and I'm so glad we…read morewent through them. The company itself is very professional and their customer service and responsiveness is fantastic. Our driver (Bill) was prompt, friendly, and was able to take photos of our group at each stop. They made everything so easy and even booked our winery appointments for us. Highly recommended by a group of 20 wine drinkin ladies! Worth the cost and from what I could see when looking up other companies they are more affordable. Bonus: Bill totally put up with our cheesy 90s pop music we played on board! haha

We had a wine tour this past weekend and we were lucky to have David as our driver!…read more He was so thoughtful and attentive. He made it such a great day for us! We look forward to booking him again! Thanks again, David!

Booking was very easy, communication was clear and timely, and pickup was exactly when promised…read more(which feels almost revolutionary these days). Prices quite reasonable too... The whole experience was smooth, professional, and refreshingly dependable. It's rare to find a local car service that does everything it says it will do -- and does it well. Highly recommend.

Very good communication. Super nice to work with. They accommodated my request and we're…read moreprofessional through throughout.

Unfortunately, I had a terrible experience with this company. Jeannete seemed very nice on the…read morephone when I called to schedule a ride from Traverse City to Boyne for a wedding. I called her again 3 days before the trip to re-confirm the details which she did. When we arrived at the airport for a ride, she said she didn't have me on her schedule. She offered to come get us, but she was an hour and a half away - leaving us stranded at the airport looking for another ride. A few days later, I reluctantly called her to confirm our ride back to Traverse City, which we had scheduled for between 10-11am. She seemed to not remember me from stranding me 3 days prior. She said she would come get me at 8am instead of our agreed upon time. When I told her that wouldn't work and that I would book with a different company she became upset. I told her I would probably have to book a back-up ride if I booked with her anyways since she was so unorganized and had already left us stranded once. Another guest at the wedding told me she cancelled on him too and sent him a nasty text message. No way this is a legit business that has insurance. Pay any price to use a different company!

I have never had a worse experience when it comes to customer service in my life. I would be…read moreSHOCKED if this company is a legit insured business. I called Chariot and was immediately told by the woman on the other line to text her our details as she was on the road. I sent all of our details to chariot reserving a 845 am trip from Boyne Mountain resort to Traverse city. I also asked via text if I could get a confirmation as in my past experiences that was something provided in one form or another. I did receive a text confirmation and at that point went on to enjoy celebrating a best friends wedding. After hearing a few stories from other guests about getting stranded by their car service,I reached out to chariot asking for one more confirmation about 845 am pickup...this was the night before the ride. I received one message back stating that "I already excepted a ride with another company." I immediately tried to reach out to chariot to speak on the phone instead of text and my calls or texts no longer went through Which leads me to believe I was blocked. My fiancé and I then were tasked with calling every company we can in every nearby city (with 8 hours to spare) to see if we could still catch the only flight out that day. I was lucky enough to find an amazing company who drove us down . Long story short is NEVER rely on chariot, especially if you are not from around there. Update - adding one more friendly message I received from this "professional business owner"

My wife and I had THE best day, with our driver, guide and now friend , Julia !!!…read more The tour vehicle was spotless, we went to four wineries met some friends along the way and had the BEST time !! Reservations were set up in advance at the wineries ,Julia took us inside to make sure everything was going well , came and got us when it was time to move on but NEVER made us feel rushed once !! She explained where we were going and a little about the area and history of the wineries. Last year we tried to do some of this on our own and it didn't go well . This time i wasn't going to make the same mistake !! The charter was totally first class !! You will see great value in return for your investment. Next year we will definitely call and set up a charter it's the only way to go !! Thank you for giving us such a great day !!!

Having been on a Napa wine bus tour, I had high expectations for this tour. I was the catalyst…read morebehind myself and 6 girlfriends booking the tour, so I was hoping our experience would be stellar. I'm happy to report that it was better than expected! We visited 5 wineries on a Friday afternoon. We went up Old Mission Peninsula and chose our wineries based on the views. The peninsula is beautiful! Julia was a great guide and we had so much fun! Highly recommend booking this tour!

Great option for a private tour of the Traverse city wineries. We mapped out our own route and…read moretook our time. Larry was a great driver. We really enjoyed our day!

My friends and I used GT Limousine for the Old Mission wine tour this past weekend during a…read moreBachelorette weekend getaway and it was phenomenal! Jim W. was our chauffeur and he did a GREAT job! He safely drove us to the front door of four of the best wineries on the peninsula, took pictures for us at every stop, shared his knowledge of the area and of each winery we visited, and was overall one of the most pleasant people with whom to share this fun outing and special day! It was a terrific outing. I would definitely recommend GT Limousine and Wine Tours to friends heading up to the TC area!

We have been booking with Grand Traverse Tours for over 10 years now. The owner, Greg, is…read morewonderful. He is friendly, helpful, and accommodating. We know the wineries, and he set up times and booked reservations as needed. If you are not familiar, he can book an itinerary based on your group preferences. This year, we had Don as our driver, and he was great. The right balance of friendly, without being annoying. He took photos for us, gave us reminders as needed, and most importantly, got us safely where we needed to be. Be safe during your TC trip, and get a tour with GT tours.

AFFORDABLE 5-STAR EXPERIENCE! When my wife and I first visited the TC wineries several years ago…read morewe were happy to drive ourselves because it was just the two of us. But we quickly noticed there was a premium tour experience available through Grand Traverse Tours. Their shiny and clean premium vehicles were always parked right at the entrance and their groups were being guided past the lines we stood in by their guide and driver. We knew then that when we returned we would want to be a part of their VIP experience, and that we would want to bring friends with us to enjoy it. INITIAL CONTACT: After reviewing their easy to navigate and well organized homepage we completed an online reservation request. We received a prompt and timely response to confirm availability and were directed to call at our convenience to make a specific reservation. I spoke with the owner Greg and he is terrific to work with. He was happy to answer all of my questions in an unhurried and no pressure manner. His guidance when creating our custom itinerary was much appreciated as he helped us to narrow down the very many choices there are to make sure we found the right tour for our group - which we most certainly did. COST: We were presently surprised to discover that the cost of their tours is very competitive to the more average experiences. In fact, with as few as 6 people we were actually ahead financially and of course enjoyed the VIP experience to boot. DRIVER / GUIDE: Todd arrived early, was professionally dressed, and most pleasant to be around. He knew the wineries as well as you would expect and was happy to share his insights with us. He called the day before to introduce himself as well as the morning of our event just to make sure all was well. He was always there when you needed him and never hard to find. His presence definitely elevated our experience. THE VEHICLE: Our group has all been in similar domestically produced vehicles by Ford and GM and such at one time or another so we were all expecting the ride to be like that of a school bus or airport shuttle - bumpy, noisy, and just adequately comfortable. We were pleasantly surprised by the ride quality and comfort of their Mercedes-Benz A-Style Limousine which rivaled that of the MB sedans - no kidding. It was like gliding on a magic carpet, members of our group made several comments in this regard, myself included. THE VIP EXPERIENCE: As we anticipated our group was dropped and picked up right at the entrance and Todd walked us in and guided us to the front of the lines at each stop. Checking in was effortless and quick. We never felt rushed and our pace was relaxing and fun. SUMMARY: We can hardly wait to return to Traverse City, and when we do we will of course be calling Grand Traverse Tours to help elevate our experience once again.