I was faced with a flat tire after 5 days conference away from home. Tire landed up having a nail…read morein it! Tom was super fast and attentive in repairing it while also noticing my winter tires were not place in correctly! Not only did he fix my tire but also removed and adjusted my winters as well! Sincere gratitude in getting me home safely!

Just had another flawless experience this morning! I've been dealing with these guys for about 5…read moreyears now for all my vehicles, so one should expect good service, but they have been the same with me since my first visit. Great crew that goes over and above with unbeatable prices.

These people are great! We were on a 17 day road trip when we had problems in Niagara Falls. They…read moresqueezed us in, did diagnostics and we were able to get back on the road. Great communication, super nice, and very reasonable. Wish they were where we live!

I just had some service done at this place again , changing my rear brakes. I do not have time…read morenormally to write reviews, but I felt compelled to do it. I was talking to John, who took the time to explain everything to me. He had the opportunity to take advantage of me and have me do extra work, but he never tried that. I asked him to see if my front brakes need changing as well, but he told me that it is too early and no need to spend the extra money. I was also concerned about the bearings of my lexus. He test drove the car and assured me that they are OK. The reason I started going here is because they are very honest and do not cheat like the places I have been to before. Not to mention that I love their prices as well. I find their staff very friendly and I always leave satisfied! Vince

I'll go back. I'm a single female & I know some garages will try & mess with women. And my Dad was…read morean amazing mechanic but he's passed. So I did looked up the price the parts & googled a few questions. And Niagara Battery & Tire were awesome with me. So I'll definitely go back

I took my Ford Escape in for a clicking sound coming from the back. The shop told me it needed a…read morerear differential replacement. They kept the car for two weeks, then called me to pick it up and charged me $4,376.98 for the repair--more than what the Ford dealership would have charged. At that point, they also mentioned that the car needed new brakes. I asked why they hadn't informed me earlier, especially since they had the vehicle sitting in their shop for two weeks. I couldn't help but wonder if this was just a way to get more money out of me. I left feeling disappointed that they hadn't brought up the brake issue sooner. Then, when I drove the car, I heard a rattling noise from the back. I took it back to the shop, and they told me it needed two wheel stabilizers, which would cost about $400 to fix. Again, I asked why this wasn't addressed--or at least mentioned--during the two weeks they had my vehicle. Their response was simply that they "didn't notice." This is extremely poor service and feels like an attempt to extract more money from the customer. Even if it wasn't intentional, it's still unprofessional and careless. I had specifically told the service advisor, Derek, to fix anything the car needed, yet he neglected that instruction entirely. I'm very disappointed. This shop had been my go-to mechanic for about 30 years, but the quality of their service has clearly gone downhill. I can no longer trust them, and I won't be returning. I'd rather take my car somewhere that values honesty and professionalism.

Good prices and quick service. Front counter is responsive…read moreand doesn't try to push extras on you -- that's a big plus in my book!!!!

I made an appointment online to get an oil change. After arriving a few minutes before the…read morescheduled appointment, I was told no appointment was found in their computer. Now I have to schedule another appointment, hoping they actually honor it this time. I'm likely going to another business, especially since this has happened on more than one occasion. HORRIBLE customer service.

I called to confirm the price for a simple oil change. I gave them the year, make and model. I was…read moreput on hold for 10 minutes while they "confirmed the price". I was then told, yes, it will be $80. When I arrived, they said it would be $160 because it was a European car. Thats why I called and verified the price on an Audi Q5. Did they think the Audi was made in North America??? The icing on the cake. It took the 2 1/2 hours to do a simple oil change. Avoid this place like the plague

Took us in with short noticed with a flat tire, it was packed but they got us out within 45min and…read morethe customer service was great. Instead of trying to up charge, they fixed the flat with minimal cost. Highly recommend.

Gene is the best!!…read more Top notch service, can accommodate any budget and is reasonably priced. I suggest Gene when looking for a quick replacement tire(s)! Quality service, open six days a week. Convenient location right next to Davita Dialysis on Military Rd.

I walked into the wrong place by mistake and it ended up being the right place at the right time. I…read moredid not get the work done yet, but I felt so relieved to meet people that have compassion and a helping hand. Its not often that you can feel trust when you hand your keys to someone, but I sure did today. There will be a part 2 to my review!!

John always does a great job fixing and maintaining my car. He is trustworthy and very fair with…read morepricing. Highly recommend!

Ryan was very wonderful to deal with. I called for a quote on winter tires, and he was able to…read morehelp me (with a great price I might add.. I paid hundreds less than another tire company quoted me) . He ordered the tires, called me to tell me they were in, and was able to schedule me an appointment quickly. During the appointment, the team was very quick to install the tires, and do a last minute, unscheduled, oil change. I would very much recommend this company and location to anyone in need of service for tires or regular vehicle maintenance. I will definitely be a repeat customer.

Crooks! Stay away! Went there to get a quote just to replace my pads. Front desk man gave me 150…read morequote for the work all four sides ( i provided the pads) sounded like a fair deal so i book an appointment. 3 days after went back to get it done, old guy told me it will take an hour per tire to finish the least (4hrs). It didnt sound right but since we agreed with the price beforehand gave him the go signal. He tried to upsell. I know they're just trying to make a living, but I politely said no. Car went in for repair and I left. After 4hrs I called he said it aint finish yet they'll need another hour (scratching my head) and hell call me back. 4.5hrs later i just decided to see whats taking so long, got there, saw my car parked outside. Went inside to speak to the front desk guy he looked like he'sseen a ghost. To cut the story short it was very awkward conversation. Then he charged me with the bill... drum roll.. 350+hst! I provided the pads and clearly it was only pad replacement. I just got tired arguing with the front desk, paid, and left. Moral of the story: stay away!

Does anyone else just have terrible car luck lately? No, just me? Fortunately Fox Tire has my back…read more My dad owed me some new tires for Christmas, so after calling around to figure out good pricing, we decided to go with Fox Tire! I can say overall that going with them was the best decision I ever made. We actually bought the tires last year (2021), they replaced all four tires and did some extra alignment work that needed to happen. Since then they've held up so well, and I haven't had to have any work done with the tires since. Though Fox Tire gave us the least expensive option, they absolutely have the BEST tires to offer, and absolutely fabulous service on top of it. A year later now, I discovered a nail in my tire and was worried it'd have to be replaced. After stressing about the expense of some new tires I ended up bringing my car back to Fox with the original receipt for the tires to get an opinion on whether I would need to replace it. Fortunately, they were able to patch my tire. FOR FREE, because I still had my receipt from buying tires from them originally. SAVE YOUR RECEIPTS PEOPLE!! They absolutely saved my life today. They weren't busy at all so they were able to take my car in right away and patch it up no problem. It took less than ten minutes. FABULOUS service. The team here is so nice and they took a huge weight off of my shoulders being able to take care of the issues with my tires so quickly. Not only do they do quality work, but the services they offer absolutely make it worth it to continue to come back to them with any issues.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.