They've taken care of all of my cars, even when I moved away to central new york and tried to get a…read morenew mechanic, but ran into issues that had me calling Bailey tire for advice and bringing my car back to them because they really know what they are doing, are honest, and efficient in following through with the repair option we decide on. I've since moved back and am happy to have my mechanic back.

I have been getting my car fixed here for the past few years now. From the start, they have always…read morebeen so kind and honest with me about what's wrong with my car and how much it would cost. I actually just recently had a mini car emergency and Don was nice enough to give me a ride home because I couldn't find a ride after having to leave my car with them until the next day!!! How awesome are they? Thank you Bailey Tire for having integrity and wonderful customer service! I won't be taking my car anywhere else as long as I reside in Buffalo.

Found Towne Motor Car through a Yelp search and a great review my an acquaintance…read more I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Chris and the gang at Towne Motor Car are fantastic. They are transparent about costs, do excellent…read morework, and most of all for this single woman without any men around, I trust them. They are unfailingly courteous and friendly. Indeed, their standards in that area are superior to any other mechanic I've been to in WNY, and in a world full of bullies I greatly appreciate it.

Service requested was ignored and took 2 days to get the quote for the item asked for. Took apart…read moreentire car did not ask for this to be done. Gave a list of other items they say they found while doing an unauthorized assessment of my vehicle. Then quoted on the actual item a ridiculous $4,300 HIGHER than the next quote from the Dealer - when I refused the quote they upped my bill by saying they did other work that I did not agree to.

When I bought my 2014 Subaru Hybrid Stu Boyd suggested I get a aftermarket extended warranty, which…read moreI did. I have used it at Boyd Automotive a few times and Sandra (service advisor) said it was one of the best and easy to work with companies. After my last claim Mr Brownlee (service supervisor) told me if I have anymore service necessary that I would have to go to the Subaru dealer. He said Boyd Auto would no longer deal with extended warranties. Is this a new company policy? I emailed Stu Boyd (owner) and did not receive a reply. I have been going to Boyd Auto since 2003 and now must leave to a full service garage.

I have had my vehicles serviced by Rodney at Niagara Automotive for the past 5 years. I have never…read morehad an issue with his work or pricing. He does what he says he's going to do & the car is always ready on time. I feel lucky to have found such a reliable place. I highly recommend them.

Had to get my front breaks changed urgently before a road trip, he fit me in his schedule just in…read moretime! I always go to Rodney for inspection every year. Being a young female it's hard to find places that don't treat you dumb or try to offer services you don't need. Rodney is always truthful about what needs to be done and doesn't add extra unnecessary services to steal more money off you. I highly recommend Rodney! I've never had any issues with anything he has fixed! So worth!

Got a car alignment here this morning. They schedule about a week out. The alignment took about…read more1.5hours and cost around $70 including tax. Everything seemed to go well and the car drove a bit smoother after the alignment. The owner remarked that the car definitely needed it as well. The price was reasonable. It would have been five stars if there was wifi. There seemed to be a network, but I didn't ask for the password because when I asked on the phone when scheduling, the women said there was no public wifi. Just a bit annoying to be in a waiting area for an hour with no access to wifi during working hours. I'll definitely come back here if needing another alignment, but I'd probably opt to drop the car off & come back next time.

Bud & Jeff were recommended to me when i moved back Home 3 years ago. Don't let the name mislead…read moreyou; they offer comprehensive, under-the-hood care at a fair price for your chariot. They are honest, highly-skilled auto mechanics who operated their shop with principles of quality & integrity. I now live in Parkside, & know there are probably good shops closer to me then Accurate Alignment, & it is worth it to me to drive to Niagara Falls to know that my 2002 Honda will get the best service possible. Bud!

I walked into the wrong place by mistake and it ended up being the right place at the right time. I…read moredid not get the work done yet, but I felt so relieved to meet people that have compassion and a helping hand. Its not often that you can feel trust when you hand your keys to someone, but I sure did today. There will be a part 2 to my review!!

John always does a great job fixing and maintaining my car. He is trustworthy and very fair with…read morepricing. Highly recommend!

My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

I had issues with my tires leaking and came here! Issues resolved. Excellent service! I highly…read morerecommend them!

I bought a used vehicle and about a month after I got it, the check engine light came on. I took it…read moreback to the dealer, as it was under warranty and was told to go to Lasher. I had always heard good things, so I decided to give it a try. He had my car 3 separate times, once for 10 days, once for 5 and once for 5 more days. In all of this time he managed to do exactly NOTHING to my car. He never even looked at it! When I called to complain for the third time, he turned off my light, but repaired nothing. When I went to pick up my car and take it to a GOOD, REPUTABLE shop, it was covered in insects- INSIDE AND OUT, and they had smoked it it- as evidenced by the lighter left in the passenger seat. The car was filthy and had nothing done. DO NOT go here.