The Christmas return policy is terrible. My 87 year old mother bought me gloves there with the…read morewrong initial and I was not allowed to return or exchange today! They only would return through the 4th! and my mother didn't give me the receipt until the then and when I went to the store on the 5th the unhelpful woman asked me if I knew someone with an 'N' I could give them to. I will never go back and have told my friends about the situation. Never shop at Ivy Lane!

Cute shop, friendly staff, tons of clothes and Knick knacks. They do have a fitting room and staff…read morewas super into being helpful and helping you decide on what looks good. My only downside was they don't have much over a size 8 (medium). So if you happen to be a large (size10) or more, good luck finding clothes here. But for smaller sizes it is a great place to shop.

What a fantastic portrait studio experience!…read more After deciding to buy into the ads from JcPenney on the clock app, I figured that my little family and I could see how a session went there before paying double for a local shoot. Getting an appointment online was incredibly easy and they even offer some great deals along with multiple backgrounds and even props. I haven't been to JcPenney since I was a child but this one wasn't any different. The store was huge, clean and packed with different holiday decor and gifts alike. When we entered, we had no clue where to go and this nice woman was at the front of the store assisting anyone who walked in and she guided us to the studio. The studio itself is soooo small! But I can't blame JcPenney, they probably didn't know that their photo sessions would go so crazy but, they have - time for more space. There were seats for about 6 people and our Doona stroller embarrassingly took up more foot space than expected. Business is definitely booming back there though! Despite our set appointment, we didn't actually get into our shoot until an hour later because there was so much traffic. Honestly, that wasn't ideal but we totally understood because when we got into our session with our 8month old - he showed out lol. Leaving us to take an extra 20+ minutes than most probably because we were feeding and bribing a baby to smile. Our photographer was AWESOME. He was incredibly patient, kind and did all he could to make our son smile. We left with a number of great pictures that we'll be able to share for years to come and with their special(s), we walked out paying a little over $100. Not bad at all, we'll be back to snap some shots in the studio again!

I've been coming to this JCPenney in Hiram for years, and it's one of those stores that feels like…read morea steady part of the community. In fact, this is where I first signed up for my JCPenney credit card many years ago when I was just starting to build my credit. Over time, I've never had an issue with this location, which says a lot about their consistency. The store has moved things around over the years, and while I've noticed the clearance racks seem to shrink every time I visit (and I'm not a fan of the upcharge on XL clothing), the savings on their regular sales usually balance things out. There are always solid deals to be found if you take the time to browse, and the app plus the store card can help stack even more discounts. What I've always appreciated most is the staff. They're consistently friendly, quick at checkout, and always go out of their way to find extra savings. I also always get a warm welcome when I walk in and a thank you when I leave -- small gestures that make a big difference. The store is usually busy, but not overwhelming except around the holidays, and it still manages to feel well-run. For a chain retailer, this JCPenney has always delivered a dependable shopping experience, and I'll keep coming back.

Selection was fine. Staff wasn't helpful in pulling specific items and the loudest mouth 18 yo…read moreemployee (Taylor) was talking about customers while they're still in the store and making comments about "why would anyone bring children into this world" while I was literally shopping with my 3 yo and 7 mo old. Let's train our employees in having some basic tact, Soma East Cobb.

Excellent, dependable customer service! You aren't left to fend for yourself here. With their help,…read moreI was able to find what I wanted quickly.

After stopping in and wandering through the store to see what they had we continued shopping …read more... once we were done we came back so my wife could weed it down from the couple she found that she liked. Staff was really friendly both times we were in the store. Prices are good outlet prices and just about everything was 70% off, and a few things (back wall clearance stuff) were 70% + an additional 20% off. Posted sheets on the wall made it pretty easy to calculate (close enough) what prices would be for different items. Looks like they do a good job of displaying for the current season so I would be guessing, but would think they probably have 4 major updates to inventory during the course of the year. If you're shopping for a high quality purse at a reasonable price, I'd recommend coming to these outlets just to shop here before making a purchase anywhere else. Really pleased with our experience here.

Employees here are top notch! I was searching for a jacket at the outlet mall & only popped in…read morebecause there was a pink jacket at the window--I honestly would have just passed on by otherwise. I know Kate Spade for their handbags, but they also have jewelry, clothing, and accessories in here as well. I ended up finding a jacket I love and the employees were more then helpful. My positive experience here (and at the Dawsonville location as well) has definitely made me a Kate Spade fan.

So let me start by saying they have clothes that are very nice and different. It is an actual…read moreboutique. This is where it ends. I went to this location because a friend continuously talks about how great it is and she is always very pretty. If the clothes could talk, I am sure they'd have a lot to say. The customer service in this location is absolutely horrible. It is blatantly obvious who they prefer to shop here as I have had a few black females enter this location to be all but completely ignored. Now remember this is a boutique and not a large department store. The ladies who work in this location literally ignored each person who came there to shop but as soon as another race walked in the hello's, welcomes, may I help you opening lines seem to be in abundance... This has been tested a few times now and it is sad. I would have loved to give this location 5 stars but management really needs to speak with their customer service workers on how to provide service to everyone and not just who they prefer. It's a sad day when this takes place in 2025....

I've been here a couple of times now. It's an adorable store. The people here are friendly. They…read morehave some very unique items. It's certainly worth the trip if you're in the neighborhood. Happy shopping!

We visited this store last week and what amazing customer service. My mom who is in her 60s and my…read moredaughter that is 16 both found several great suits. Ellie and the other saleswoman were wonderful suggesting suits and keeping our dressing room organized. Such a fun experience and we were trying on swimsuits.... And those are never fun to shop for.

Was excited to find this hidden gem! Selection and service met and exceeded my expectations…read more Brands and quality available with multiple choices colors and styles.

Needed to buy sone supplies,scissors, comb, etc and stores were closed at 8:15 on a Thursday,…read morereally? Thank God I did a search and lucked up on this " Treasure." It was still open after 8:30, which seems to be a rarity. This new store might be small, but it had what I needed and had a nice selection of products.The service was excellent and the young, knowledgeable Sista was able to help me and she was the owner, which was a bonus. Definitely will be back.

This beauty supply is amazing and the owner is so sweet. They had the things I needed. Great energy…read moreI love it !!

I love shopping at Carter's! The sizes are perfect for my daughter and clothes hold up well to her…read moretoddler shenanigans. They have great sales and clearance prices can't be beat! This store is close to my house so I go there frequently since shipping to store is free. The employees are nice enough but not overly helpful or memorable.