Terrible customer service at east Cobb store and when I reached out online. It's annoying how…read moreunwilling they are to help a customer figure out a simple in store pick up.

Came in for help getting make up for my teen, who is "anti-makeup" but needs some for prom and…read moreother occasions. Maya was the best and helped her with a very natural look. My daughter was so happy to be heard & understood. Maya was also great about not "overselling." Wonderful experience!

Store was well organized and fully stocked, checkout staff weren't that kind but may have been the…read moreline of guest they were experiencing. I was able to find what I needed pretty quickly and get right out

Probably my favorite Ulta location in the immediate metro area. Though your experience will highly…read moredepend on who you end up speaking with if you need help. Can be hit or miss. However they usually have what I'm looking for in stock.

Ulta Salons Tired of…read morepaying insane prices and spending a whole day in the salon just to tame your mane? Tired of being forced to get your hair done between Tuesday and Saturday? Well I have the perfect suggestion for you. Go to Ulta Salon in Alpharetta across from Northpoint Mall. There was a time when I would go to other salons and waste whole days getting my hair done because the greedy hairdresser overbooked clients. There was also a time when I spent $100 every six to ten weeks to get my hair done, but those days are also over. For $75, I get trimmed ends and my relaxer retouched at Ulta. Not to mention, I have an Ulta rewards card so the more I spend, the more benefits, deals and discounts I receive. With professional stylists and exceptional service, Ulta's the place to go. Typically I can get in and out in less than two and a half hours. Honestly Ulta has something for everyone. Regardless of your nationality or hair type, most Ulta stylists are well versed and trained to do hair period. They also offer awesome and honest hair consultations. Especially my stylist Lawrence, I have seen him work on other people and they look fabulous when they leave the salon. Individual stylist schedules vary, however the salon is open 7 days a week. Ulta salons are located in the back of Ulta stores. Ulta stores specialize in hair care, skincare, cosmetics, fragrances, bath and body, appliances and accessories. Check them out at www.ulta.com. To contact the Alpharetta salon, call (770) 992-2245 and ask for Lawrence.

This review is for Lydia and the hair salon…read more My sister came in town from being out of country and her hair looked like a hot mess and even had this awkward rat tail going on.....Navy life...so I hear. So I woke up on Monday and called around trying to book two last minute appointments for haircuts, this would prove to be a task of tedious proportions....I called Ulta hoping they would be able to....YAY! They had two appts at 10 and 11....mind you I called at 9:14...so we showed up a few minutes late and Lydia met us at the chair with a smile and even called after us running a few minutes late to make sure we were still coming. So I sit down and Lydia is very patient and walks me through my wants and desires, offers her own suggestions and what she thinks is best for my hair. I'm not a super picky person when it comes to my hair, as long as it's longer then the norm these days and doesn't look like a three year old took a pair of Fiskers to it, I'm good! Once she starts cutting your hair she walks you through each step and explains what she is doing so you feel like you have a part in the whole process. She isn't scissor happy so you don't panic when your hair is being cut....girls you know what I mean. My hair looks great and so does my sisters....thanks Lydia! She's my new go to stylist.

Had YET ANOTHER bad experience at this Ulta with its staff. Now after the past few disasters at…read morethis location I now will only go to this location for in store pickups when in a time pinch. It's the holidays and I am in said time pinch so I did an in store pickup and once again encountered a rude and unprofessional staff member. Kind of wild to leave a store that you've only been physically inside for less than 5 min this annoyed but this location never fails to be the worst so how can I be surprised. Trust me it's worth going to the next closest location to avoid this one.

Picked up my color the girl handed it to the register. I brought it home. It wasn't even within 14…read moreshades of my color. I was looking for a red what I got was a very dark burgundy. When I tried to return it, they would only give me a store credit. I picked out my color again and they didn't have the color or anything close to it or any other brand that had a color close to it their shelves are empty when it comes to wanting something that isn't in a sales being super cheap or should be. They did find a similar color and it only would cost me double but it wasn't even the color. I know they got me so I left with what I walked in with. I know not to go here if I want something cutting edge or even of the norm. If you don't wanna knock off shade, this isn't the store to go to because they're gonna pay retail For something that should be in the sale bin and is not I.

I scheduled an appointment for haircut and highlights with Michael G, and I could not be happier! I…read morehighly recommend him, and I'll be back for sure.

Manager was so nice to help me. It was my first time buying makeup and she helped me find…read moreeverything in my list.

Staff here is hit or miss. Today they were apathetic minus one awesome gentleman in the 6p hour who…read moregreeted me and helped me with my purchase. My issue is not necessarily with the staff as much as it is with the way the discount items are displayed up front. Just about every time I've picked up something that is sitting in the $6 or $4 bin (sample size products) it turns out to be much more at the register. I read the labels carefully on the product and the bin in which it's in to make sure it matches but somehow on more than one occasion it's always more. Are they placing higher prices items along with the discount and lower priced samples in those front bins for some reason? If I return (seriously considering returning to Macy's where things are clearly priced) I will not even bother with the items up front. Lesson learned. What was supposed to be $45 quickly turned into over $70 for what are the equivalent of sample sizes. Not cool.

I have the same experience at this location since they opened. They are either out of the product…read moreI purchased last time, don't carry it anymore, or spend 20 minutes searching for it. Why do any of this when I can buy it Amazon. The answer is because I want help from a sales associate which is non-existent at this place. I am ignored or can't find someone to help me (that never fails). Their competitor, Shepora, is just around the corner and very eager to assist their patrons. My shopping days at Ulta are over. It is amazing they are still in business.

I had Angel and she was great! This is the best my hair has ever looked. She listened carefully to…read morewhat i wanted and explained everything she was doing before she did it.

I have been coming here for a while and every time leave feeling like a new person! Anthony was…read moretruly amazing not only with my hair but felt like I've known him forever! I high recommend this salon as well as him!!

My daughter always has a great time and it is never too expensive!!! She will bring her friends and…read morethe employees are so helpful and friendly

Today was my second time at this store and certainly won't be my last…read more I had my makeup done today for our first family photos since my daughter was born and she's about to be 2. Kristen was the artist that helped me and she was spot on with what I wanted- a natural look with a touch of glam. I showed her a photo, we talked about what I currently use for products and she went right to work. She was kind and efficient which was helpful because I was in a bit of a time crunch. I also met the manager who was personable and helpful. During my first visit I worked with Alexander who was wonderful as well. I went for a bit more of a glam look that time for mother daughter photos. They carry a good selection of items and parking is plentiful. Not much more you could ask for.