Bath & Body Works offers a wide variety of well-organized products, making it easy to find exactly what you're looking for. Their selection includes an impressive range of fragrances, from floral and fruity to more musky and woodsy scents, catering to all preferences. The variety extends to lotions, body sprays, candles, and other personal care products, giving customers plenty of options to choose from. I received a coupon worth $17, and, to my delight, I was eligible for a free product of the same value. I was able to select a gift of my choice, adding a personal touch to the shopping experience. This made the visit feel special and rewarding.it shows the business keeps care of their customers. The staff was helpful and the store was easy to navigate, making the overall experience pleasant and hassle-free. Bath & Body Works strikes a great balance between quality products, appealing offers, and a pleasant shopping environment, making it a go-to place for self-care products and gifts. I suggest everyone to use products read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Schaumburg, Illinois

$1.95 pocket hand creams today! This Bath & Body Works location always surprises me. Today they had travel hand creams for $1.95! These are regularly $8.95. No limit so I picked up 4 of them. Huge variety too and not picked over scents. These are great little gifts, travel bag items and nice to have extra on hand as seasons change. Olga told me about them when I entered the store. I'm so glad she did! All the employees at this store are always so helpful! The cashier told me they have daily weekday specials. I may have to check in here more often! Super deals and nice quality for yourself or gifts for others. read more

See all

Well organized and and the staff are friendly and knowledgeable. Prices are reasonable and there's usually a sale/deal happening.

It was amazing time. I had a coupon to use and came in looking for Gingham Glow (i think that's a name!) and this lovely lady Maria helped me find a similar body wash and showed us the sales of the day (wallflowers) and new candles! She was in the front and really just was such a bundle of joy! :) Definitely coming back here again! read more

The new rewards program is very disappointing. While the dollar amount has been increased, most everything except body care has been excluded. read more

do not shop here, the managers are rude. Went in for a return and the manager gave so much attitude. Also, when shopping and overheard a manager talking about alcohol to her co-worker. read more

Store Review: Great location with promotions of course. This is a well stocked store similar to the Stratford location. Employees are helpful and they always have bargain bins in the front of the store for exceptional savings. The only downside is when things are not on sale they are quite pricey and this location is very busy at times so the checkout line can be very very long so be prepared to wait. Pros- great sales, best exfoliating hand soap, sink in store to try hand soap and also lotions Cons- normal price items are expensive Hidden deals- Sign up for email notifications of sales read more

I walked in needing help on good scents, ALEX was super helpful in getting me set up with exactly what I needed! He's so calm and funny. 10/10 read more

Loooovveee this location, I just wish it wasn't located inside the mall because it is always crowded. The staff is so friendly and helpful. The place is huge so it's very they don't have what I'm looking for, of course depending on the season. I always get sucked in and buy things I don't necessarily need. But I mean c'mon I'll use it eventually lol read more

I really love this store! Bath & Body Works is worth visiting again and again! I am amazed with the service they have, all of their staff is so great, energetic, nice, and friendly. They are so welcoming, they will literally greet you once you enter the place, and also show a big smile to you. They are so much appreciated. They acknowledge and accommodate all of their customers all the time. Their customer service is exceptional. All of their items are so great! Lots of scents to choose from. All of it has a great price and so worth it. You can easily choose what scent you want to buy because all of their items are well-aligned. The whole place is also bright. They are well-maintained, nice, organized, and very clean. So elegant and beautiful place. You will absolutely amaze once you visit this store. This is one of the most visited store here in Woodfield Mall. They are so popular and many people really love to shop at their store. Bath & Body Works is also perfect place to treat someone or yourself. You can also go here if you are looking for great scents and perfumes that is quality in such a great price. Will definitely visit here again when I am nearby. Maybe I will go next time with my friends and family. Thank you Bath & Body Works for great items that is so worth to buy. Will also introduce your store to all the people I know. Thank you! More customers to come! Keep up the good work! Great job! read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Schaumburg, Illinois

See all

This store is very large, well-maintained, and so clean. Such a beautiful store with huge variety of scents to choose from. The employees they have are so professional and they all know how to manage their staff in a right and decent way. Their exact location is perfect, so easy to find, and near to different well-known places around this city. You can visit anytime you want because they are so convenient and awesome. Their staff also strictly following the COVID-19 protocols, like wearing facemask, distancing, and other safety rules. I came here last time and I got the perfect scent for me and also worth buying item. The manager in this store is so accommodating and cool. Everyone at this place is so nice. Highly recommend! Thank you Bath&Body works for having such an amazing quality perfumes and scents. In such a fair and affordable prices many people can buy some of your awesome and cool items. Will definitely go and visit again soon when I have some free time. Will also go next time with my friends or family. So that they can also experience how great this Bath&Body works is. It is a pleasure to experience and visit your awesome place. See you guys again soon! Thank you and keep up the good work! You really deserve a 5-star! Thank you! read more

I like B&B works, this store is bigger than most mall stores since it's location is between the corner of two walkways. Lots of space to freely move about the store and take time to see everything. Some stores like the stand alone locations are filled with so much merchandise you can overlook alot. Funny how the other reviewer A.W. says the complete opposite of what I'm saying. I can see how here it could be hella busy during holiday shopping, still much more stock, variety of items and clearance bins. read more

Can't beat B & B and the deals they have! My mom + I stopped in during the pre-holiday rush to get some last minute gifts (for me, her, and her coworkers). There was a Buy 3, Get 3 Free promo going at the time. Mom had put some candles on hold and we were thankful they were still there (as a sales associate stated most people don't pick them up and they had contemplated putting said Hold items back on the floor). I'd hope that they'd tell customers when items would be on hold until (as was customary when I worked customer service). We also scooped up the second-to-last Top 10 Bucket in the store (thankful, because that was a gift to me). Too bad this year's buckets weren't in the cute paint bucket style (with a handle) last year's came in; instead, they have a plastic screw-off top. A prominent downside was that we weren't even greeted nor acknowledged by sales associates, even when we were standing and asking questions to one another within earshot. I know I had openly asked about "clean scents like linen," though it was a while before we made our own way to the "Sea Island Cotton" scent. It would have been helpful if a sales associate near us picked up on our verbal cues (since I know they heard) and directed us towards that scent. Admittedly I haven't been in a B & B in YEARS, so the only scents I was familiar with were Cucumber Melon, Twilight Woods, Sweet Pea, and Japanese Cherry Blossom. We also sought out a sales associate to explain the difference between the cream vs. lotion. The sales associate explained the cream was more expensive (it wasn't, I pointed out)... then in explaining the differences, she simply read from the label on the back. Which.I.already.did.myself. That didn't really help much, as I can read quite well. Also shook my head when she pronounced "acai" berry phonetically. In all we scored a good deal, no thanks to the lack of customer service. read more

I utterly LOVE Bath and Body Works and their products, especially their candles and warming oils. Anyway, most experiences are very standard, people are nice, always telling you about the deals, asking if you need help, etc., and I usually have a coupon which is great. This review, however, is losing points due to one very rude lady and I left feeling like the biggest jerk.. let me preface that I am NOT a Xmas Eve-Last Minute Shopper, I was only helping out my hubby grab one last gift SUPER quick. So I arrive in the store around 5:50 and I instantly this wide-eyed woman practically yells at me "What do you need help with?" I stammer, "Oh I just need to grab a candle, need to text my husband what kind." Walk over to the candles, pick up two in about 5 seconds, walk to the register, get checked out, and start to walk towards the door. (Now mind you, there are other people in the store still shopping or at the register) As I am walking I see that the doors are closed so I go to turn around, again the wide-eyed lady yells at me from behind "Ma'am! I closed that door, you have to go to the other." Walking fastly, she is still behind me and now yelling even louder "you know I want to get my employees home and to their families." YES, I completely understand and I want them home as well.. no need to yell at me and single me out when others are still there. So, so incredibly rude. I have NEVER had an experience like that at B&BW and it left a very big sour taste in my mouth. read more

I love Bath & Body Works, but I always try to avoid going to this location. Its always really crowded and the wait for the checkout lines can be insanely long at times. Stick to the smaller Bath & Body stores outside the mall! read more

The staff was not helpful and at the end of my checkout I remembered I had a coupon. The girl behind the counter two rolled her eyes and said "ugh, I'd have to do a full return." I could tell she didn't want to do it so walked out with coupon still in hand. I'm so annoyed and will never shop at this location again. read more

Went during the semi annual sale, and it was a zoo! I expected it to be busy, but not as messy as it was. I saw products with leaks from the cap/top. Also, try to stack your promos! I brought coupon for $20 off $50 plus all the sales to begin with. The cashier congratulated us on our savings. read more

I ran into this store on my lunch break to grab a gift. Amazingly attentive service! The associates, especially Lily, went out of their way to check for a product, give me time to find a coupon and gift wrap my purchase. All was done with grace and a smile. These employees know how to make an impression, even during lunch hour. read more

Lovely location ... lots of product ... great and helpful staff. But corporate ... it is the worst layout of product. I want to be able to walk in smell five or six soaps... And walk out with product. Your hand soap layout in this store does not allow me that. You have 4 new try me hand soaps at front of store in white bottles with only 2 of the products on the display ... I have to go all the way to the back of the store to find what I want. So then when I go to the back of the store... And you have your Halloween displays of hand soaps in 2 different places ... Five of them in total ... you only have 2 available to Try Me. I became frustrated... And I walked out without anything. read more

I love this store !! I got offered a survey and got a gift card for $15! This store is huge and the people was extra helpful. One of the employees helped me pick out "mad about you" without asking which was nice. They accepted my printed coupon for 20% off! read more

The staff is is very friendly and do what they can to help. I love the candles and the shop is very spacious. It's always clean and well kept however don't expect anything cheap. Being that it is Woodfield the prices can be frustrating. Other than that I'll still occasionally walk in to browse. read more

I purchased 2 lotion a day before mother's day for buy 2 of mix & match for $22 last week. I went to the store yesterday to exchange one of the item under the same promo with the receipt but it was denied because the sales lady said if I came back after 2 days to exchange it then it's fine but not after a week. It was only 5 days since I made the purchased and I didn't have time to go to the mall right away to exchange it. Not very considerate even with my receipt to prove the validity of date, promo and amount of purchase. read more

The workers were very knowledged in their products and the customer service on point if I could give an individual 5 stars, there would be one worker named Pierre. Always ready to help and right there to give samples, advice about different products. Way to go Pierre keep up your hard work!! read more

i always appreciate the coupons they send u to get free stuff. those small travel sizes are very handy when it comes to travellin. i like most of the scents they have so theres always a lot to choose from. i just wish theyd offer coupons on the other items they have besides their signature lines. read more

Everytime I visit I encounter the most helpful salespeople...it does tend to get busy since it's in the mall and in prime location but they do their best to keep enough registers open in order to reduce checkout times. read more

Sara was awesome! I told her I would shout her out on yelp. Lol. We had a confusing situation and she understood and helped us. If you Getta girl that looks like she might not know how to help you or might be unwilling jus look for Sara. read more