Took off of work to wait for a package I had to sign for and I just received a notification an hour before the delivery window was even over saying failed delivery - even though I was home the entire window. Never heard a knock on my door or anything. read more

This UPS store used to be fantastic.. but they seemed to have changed management or something. The lazy ladies working there are spectacularly rude in their interactions with customers They don't carry ups packaging despite being a UPS store. It appears They want to sell you packaging. In addition, They also don't/won't honor amazon prime returns. All around terrible experience every time come here in last 5 months. read more

The UPS Store - Printing Services Near Me - Green Bay, Wisconsin

This UPS took care of me immediately in a professional way. The store was clean and tidy. My shipment was on time and the tracking precise. What more could you want? I recommend this location and company. read more

Not only were they open on a Sunday, they also did excellent work! Percy was patient with my indecision, and Steve came through with solid expertise. Good job, gents! read more

The employees are super fast and friendly. The new location is convenient, clean and bright.

This so the best copy and shipping center in Green Bay. They are kind and get to know you if you go there regularly. They help me with all of my non-profit printing for very competitive process with excellent service. I can send documents by email, ask for suggestions for a best price, and they help me get my costs down. It's super convenient with good hours. read more

Had an amazon return and it took me less than 10 seconds! They just scanned my code, printed my receipt and I was out the door! I had to stand in line of course, and the girl behind the counter (didn't get her name, but she has some tattoos) was super helpful to the elderly folks ahead of me. This location is pretty out of my way, but I'm coming here the next time I have a return for sure! read more

I have used this UPS location for a year now and find the personnel of Kurt, Tiffany and Robbin as very helpful, positive and professional. I look forward to my future use of their excellent service. Lee D. read more

If you are an Amazon prime member and returning something or if you are just sending something out, print you label before you go to this shop. They will charge you $2 for a label that you can print anywhere els for $.10, BUT they WILL let you use there type. :) Also FYI, standard B&W prints here are twice the price as anywhere I have seen $.20 vs. $.10. read more

I have been to the store two times in two years and both times left a bad taste in my mouth. The manager who is a female is one of the rudest people I have ever met. I needed one single piece of tape and she told me I could buy a roll. The second time I ran into the person she gave me a scolding about how my packaging should be for Amazon. She treated me like I was a child. I do not recommend this to UPS location for any help of any kind. read more

That store is just flat out awful. There is absolutely no sense of customer service and the individuals that work there are just flat out rude. No please, no thank you, no eye contact, no how we can help you. Just don't know what to tell you we only get supplies for our store shipping because that's how we make money. what a horrific attitude. I thought possibly it could be just me but went back and looked at the other reviews and it seems that nothing has changed. So disappointed. UPS should consider looking at your staff and making adjustments. They're clearly not happy being there. read more

I actually love this little hometown store. Use them all the time. They always print the return receipt for you (not every store does when it's pre-paid) read more

Worst Service Ever! Do not use UPS! Waited 4 weeks for a package then found out UPS lost it, cant reorder because the items are no longer available. And, another order from Amazon needs to be returned, it wont fit in the drop box near my house (shoes), I work days so I cant be home to sign for them to pick it up, so I drove to the nearest UPS store which is 30 miles from my house and the snippy sales lady refused to accept the box and refused to fix the box so she would accept it?? The store's whole business is about shipping boxes! So, I've returned home to find the "correct" boxes, and to write this complaint about the UPS store! p.s. I called UPS customer service, 800-742-5877 and they insisted on tracking numbers completely disregarding their terrible service, they put my on hold for 20 minutes! read more

Worst Customer Service EVER. Paid a crazy amount of money to OVERNIGHT a package from San Diego to Green Bay, Wi on a Friday. Was supposed to be delivered by noon on Monday. Called the local UPS at 4pm to be hung up on twice and then told it's still in Kentucky when it's been tracked to Milwaukee! What kind of business is this! Would have given negative stars is possible. UPS used to be the gold standard for shipping. If they made a mistake they corrected it. I will NEVER use them again and NEVER recommend them to anyone else! read more