Took a vehicle in because appeared to be a dead battery. The associate tested the battery and found that the battery was fine and there was an issue with the alternator or electronic module. Took the vehicle to a dealership who ran a $190 diagnostic test on the vehicle and found the only thing wrong was a dead battery. read more

The gents here are swell!! I came in looking for a replacement battery for my key fob and decided to pop in and see if they had the battery I needed. Not only did they have it but the gentleman who assisted me was kind enough to replace the battery for me and I was on my way in no time. Service was quick and efficient. Staff was helpful. I'll keep them in mind for my future battery needs and those hard to find bulbs as well. read more

Batteries Plus - Exterior - Battery Stores Near Me - Woodbridge, Virginia

So I went to get a new battery for my garage door opener as I've done maybe once or tried in the past without no problems. But...this time it wouldn't work when I got home...Smdh I had to keep going around to the front door before I leave out just to close the garage and that was getting old quick! So I called and explained the situation and the lady on the phone was like yes just come back and we will fix it. So I went back today (1/19/24) and the same lady I was on the phone with the night before was at the front counter and took it back to the back to fix. I had my receipt with me just in case so they will know it was only a few days ago that I came in. So she came back and said it should work now...she did look at the receipt and asked if the same person who put the battery in was the same person that cashed me out. I was like yes it was the same person...not sure what happened with that but I guess she going to let the employee know to make sure the item is working before giving it back to the customer! I appreciate that! read more

Who Is Frank M? Why doesn't he know his own store number? In the business comments where someone ask you to contact them to resolve any issues? Well.. apparently, they don't know their own phone number for contact. I dialed the number as written.. 709.497.7213 and it rings to a disconnected number in IL? So, I made room for the consideration maybe it's just a typo by subbing the 709 area code for 703 area code. Well.. that's someone's fax number! Wow! What's with this establishment?!? Are they for real? Anyway, After doing more research, I know why my Eco-Drive watch still does not work. Unfortunately, these guys don't know what they're doing. And perhaps are not as qualified to work on watches as they claim. I want my money back... I will never return to this store ever again. Buyer Beware! read more

Batteries Plus - Damaged Citizen Eco-Drive time piece... - Battery Stores Near Me - Woodbridge, Virginia

Just a heads up....I bought a car battery from Battery Plus. The battery didn't last a year. We had a warranty. They wouldn't honor the warranty because they say if the battery is less than 10 volts then it was due to owner abuse. My wife and I didn't abuse that battery. In addition, Sean or John the General Manager was downright evil and abusive over the phone. read more

I have come here two times, first to have a watch battery replace and then to have a key fob battery replaced. I find the staff friendly and efficient and the prices comparable, or less expensive than places that do not specialize in batteries. read more

Terrible customer service, and Racist staff. Even the manager. I Had to warranty exchange a battery for my car, and was given the run around, for few days, then they called police on me, cuz I asked to be treated with respect. Never ever seen such Rude; racist bunch of idiots. Do your self a favor, and don't visit this place. Better to go to Walmart. (Update). My car had a Parasitic drain caused by my faulty bluetooth module. So I'm assuming their battery was fine, however their crappy attitude and racism still deserves the 1 star above. read more

Helpful staff immediately asked what I needed and found it in stock after a vague description. Prices are good too. Minus one star for staff not wearing masks during a pandemic. read more

Don't bother making an appointment. It doesn't mean anything if a customer came in right before you and needs something serviced as you will fall right behind them. Also, do a full op check of your phone to include volume buttons and silent switch before you leave. They offered no compensation for our troubles. A 30 minute battery replacement turned into 2 hours of waiting and three trips to the store only to have a phone that is not fully functioning. read more

I didn't bring in a phone or a key fob (I don't think I would ever go 3rd party for those items anyway, it almost always winds up being more expensive. My experience was great. Damien spent about 10-15 minutes on the phone helping me determine what was needed. When we were both convinced we had the right thing in mind, I sent my son to pick up two 10 Volt batteries for my mower. When my son got there, Damien already had the batteries ready to go into their casing and had my son back on the road within minutes. Attitude always wins me over. read more

Dropped off an iPhone 6s for a new battery and they had it finished and ready in about 30 minutes. Very professional service and it cost less than at the Apple Store by $10! I would recommend this place and I will be back!! read more

These ladies were so nice. Very helpful, I appreciate all the help today with my car remote batteries! I will send any and everyone I know your way! read more

This store is terrible, they give used batteries and car batteries wont last a year ! horrible customer service.

Horrible!! DO NOT go here! I took my key fob in for a new battery because i got an alert on my car that it was low. Before this, I never had a problem with it, even when I had replaced the key fob battery myself. The associate insisted he put the battery in for me, saying they replace these all the time. I got worried watching him roughly handling the small chip inside. Sure enough, I go to my car and the key fob doesn't work. We try my old battery that was low and again the key fob didn't work. Now I'm stranded at the store! They called a friend to jimmy open my car door then the store associate had to call Lexus to see how my car can get started. Thank goodness there was a way to start my car, which I drove to the Lexus dealership where I had no choice but to pay for a new $300 key!!! The store manager said he was not responsible for this issue, the store did not offer a tow or anything. They didn't even offer to give me back my money for the battery until i asked. Not even an apology! Beware if you decide to go here after reading this review. read more

Damien and Kevin are AMAZING staff at Batteries Plus Bulbs! We stopped by to get a new bulb and smoke started coming out of our car. Damien showed genuine concern and let us borrow the right tools to fix the car. Kevin helped us fund the right bulb. We were able to fix the car, and headed back home with a new bulb. There is still humanity left in this world, and these guys showed us what it means to go above and beyond. read more

Scheduled appointment online to get iPhone battery replaced. Received confirmation email. Had to wait long time while others were being helped only to find out that the technician wasn't in. Poorly ran business. Wasted a trip their and back. read more

These people ruined my battery pack. They then lied and stated the part was missing when I brought it in. They then lied even more and tried to convince me they had discussed it with me. My opinion is they are rude, arrogant and liars. I certainly would never deal with them again! read more

Warning to anyone thinking of buying a battery from Batteries Plus, make sure you have a magnifying glass and read the fine print of the warranty. I bought a lawn tractor battery less than 3 weeks ago. Never did use it; I was waiting for my tractor to be serviced and when it was, the technician told me the battery was weak. Afterwards I went to cut the grass for the first time and the battery was dead. Took it back for a replacement but was told they have to run a diagnostic before they would replace it and it would take 6 hours so I would have to come back the next day. Seriously, they have no problem inconveniencing the customer. This was for all tense and purpose supposed to be a brand new battery and so I figured they would just replace it, but as far as the manager was concerned, to bad too sad. Didn't care. So now I have to make a third trip back to the store to get a working battery. That is the last purchase I make from Batteries or Duds. read more