Fantastic place to go for any of your DIY needs. Recently had a battery that needed to be replaced,…read morebut the top of the battery was leaking and had bad corrosion in the terminal connectors. Service guys told me it was against policy to help bc if the connector snapped it'd be a liability thing. No problem - what surprised me, though, was they stopped by to check in on me regularly while in the parking lot, asked if they could supply any niche tools to help and even came in to help install the new battery once I disconnected the old one. This kind of help is hard to find; quality group of folk who know what they're doing but also not afraid to help you when you need it. Def will continue to return! Highly recommend.

The customer service here is absolutely amazing!…read more I came here regarding a tail light being out--unsure of which light bulbs it is I needed to purchase, I asked the staff member at the counter. He was beyond helpful in assisting and answering my questions and even went outside with me to double check exactly which light it was that was out. Unfortunately, this was the second Advance Auto Parts I had to stop by that morning, which they too did not carry the light I needed either. The staff member was so helpful and informed me that I might actually have to go to a dealership to see if it's the entire back tail light I'd have to replace. (Which ended up being the case) Awesome experience and so glad to have willing and helpful staff member here that went out of their way to make sure I was being assisted as best as possible.

Today John patiently worked with me to diagnose and confirm that my car battery needed replaced and…read morethen installed the new battery in my van. He was informative, professional and provided a comprehensive repair. I could not have had a better experience at this Autozone because of John. Thank you so much!!!

I thought I needed a new battery, and came in to purchase one and have it installed. An employee…read morecame out to test my car and make recommendations based on that. He thought there was life left in the battery and that it had likely died due to something with the engine or a light being left on. My car also had a check engine light and he ran diagnostics to see what was wrong and printed them out for me to take to my auto shop. He was knowledgeable, helpful and not pushy at all. As a woman, I stress about dealing with any car related problems due to the stereotypes in the industry, but this experience changed that!

The VW dealer told me I needed new rear brakes, but the price seemed way high (pads and rotors. I…read morecalled Gainesville to get a price quote, hoping to save a few bucks. They asked me to come in so they could look at it, as Atlases have a couple of versions, and they wanted to verify the setup. I came in, they pulled the wheels and told me the price (much better, 30% lower), but that I should wait 5k miles, that there was plenty of life left, and it would certainly pass inspection. No charge for the inspection. I was fully ready to do the job. I am impressed by their honesty and will return for the job in a few months.

Staff is polite and professional. Be careful if you have a large job, as they don't cap the shop…read moresupplies charges, which is a standard business practice to avoid ballooning charges for large jobs. I was just charged their standard 8% on a brake repair job, which brought the shop supplies charge to $82.00. Shop supplies charges are for rags, other supplies, environmental fees, etc. Further, when their service rep gave me the estimate, the shop supplies charge percentage was not discusssed. AI advises most independent garages cap this charge at $30-40. I won't be a return customer.

The counter at this store is operated by a lot of parts professionals most of them have 25-30 yrs…read more..I can always guarantee I'm getting right parts and to me that's important ..They also offer great advice and are very knowledgeable

I've given this store hundreds of dollars over the years without problem, but today was a different…read morestory. Hands down, this was the most unprofessional treatment I've ever received as a paying customer. I was forced to use this shop on a warranty claim for a part. One of the employees (maybe the manager or owner) got very agitated that I made a valid claim on the part during the warranty period and berated me in front of the other employees and customers about how my car was faulty, and it was responsible for the malfunction, not the manufacturer. Maybe it was my car, maybe not. Regardless, I would've appreciated a simple: "Thank you for your continued business. Sorry this malfunctioned. Let's file the warranty claim for you. By the way, this is somewhat unusual to re-occur so I'd recommend you get your charging system inspected." Quotes from the employee: "I've been working with cars for longer than you've been born" "You just aren't listening to me. Whatever; it's your life" "See you in 2 years when it fails again" The other employees were actually pleasant to work with and sympathized with me as he walked away.

Headline: Tax Evasion Tactics and Dishonest Pricing - Avoid This Shop!…read moreI had a very disappointing experience at this shop. They use classic bait-and-switch tactics to avoid taxes and overcharge customers. Initially, they quoted me a ridiculous $930 for labor on my Lexus ES350, then offered to "lower" it to $790 only if I paid in CASH. This is clearly a tactic to avoid taxes while still charging premium rates. I provided all my own parts (spark plugs and two catalytic converters). Even though they only installed ONE of the two converters, they still forced me to pay the full "cash price" we had discussed for the entire job. When I asked about the second converter--which is a simple 30-minute job in the front of the engine--the mechanic tried to extort another $350 from me! To make it worse, the mechanic lied to my face about the technical difficulty of the job to justify his price hiking, claiming the rear catalyst is easier to access than the front one (a blatant lie to anyone who knows Lexus engines). These people are not honest mechanics; they are predators looking for cash-heavy transactions. The shop is empty for a reason. Check the other reviews--I'm not the only one they've tried to scam. Do yourself a favor and go to a professional shop that accepts cards and provides honest estimates.

Was on this side of town and early for an appointment. Decided to get my car inspected. Found this…read moreon Yelp. A little challenging to find although the GPS took me right to it. Garage door closed (it was winter) but clearly marked for inspections. Realized later that there was a big vehicle parked in front of the entrance with the name of the company. That door is to the right of the garage door. Interesting waiting room. Lots of antiques to look at. Creepy dolls, age old magazines, Christmas decorations, and piles of 8-tracks! The wait was very entertaining!! Great music while you wait too!!! Everyone super friendly. Inspection was $20. I'll be back in a year :)

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!

Both times I've been here, I received excellent service. Wait time were good both times, and you…read morecan set an appointment (recommended). What I like the most is the honest assessment of your vehicle, and transparency with the customer. I plan to come again if I ever need vehicle work in the future.

Best Mechanics in Manassas and surrounding area. Long time customer, wont take my vehicles any…read morewhere else. Honest, Kind, Great Prices, Helpful and they know what they are doing. If you are looking for a great Mechanic that wont rip you off, Fix your Toy is the place to go. Five Stars all the way

Line x of manassas does a great job of making sure the lines are straight and the line x looks like…read morediamonds when done.

Called for a quote last week. Got a call back in less than an hour. No pressure sales pitch and…read morerecommendation for my needs. Set an appointment up and said it would take two hours. Two hours and two minutes after dropping the truck off I get the phonecall that the truck was done. 10/10