I am visiting from CT and my cell phone screen broke. I went to them to fix it and it was almost…read more$40 more than they said it would be and when the fixed the screen they destroyed the back of the phone rendering my finger print scanner inoperable. I went to them to simply get a refund of about $50 so I could go to Verizon and replace my phone with a new phone. Instead I was forcefully pushed out the store causing injuries to my fore arm face ankle and underarm. I fully intend on pressing assault charges and will be going through the courts to get my money back and for the damage to my $700+ sunglasses that are prescription. So unless you want bad customer service and possibly get assaulted I recommend not using them for anything.

From the owner: You Name It We Fix It We Sell It Cell Phone Solutions. Our name really speaks for itself. If you…read morecan carry it in our doors, we can fix it (cell phones, tablets, computers, gaming consoles and more). We offer same day iPhone repair, Samsung repair and other top brand repairs. We also sell cell phones and accessories. If you need a specific part for your device or devices, we have a solution. With over 15 years of experience, so you know the work will be done right. We are all about customer service, and for your assurance, every repair is guaranteed and we let you pick your warranty. Keep in mind, if you can’t get to us, we will come to you. Come in or call us to start your experience today!

I called Cell Phone Repair here in Richmond Kentucky to inquire about having my iPad Pro 12.9…read morescreen replaced. The gentleman that answered the phone asked me to hold while he looked up how much it would cost to have repaired. After being on hold for almost 20 minutes I hung the phone up and attempted to call back. They turned their phone off and wouldnt accept any more calls. This is not the type of place I want to do business with if they treat potential customers this way. Since it is obvious they didnt want my business I will take it to another repair shop. One that will fix my issues instead of passive aggressively not answering my questions

CPR worked a miracle on my iphone. It got run over by a truck, and they fixed it!!! The picture on…read morethe left was at 5:00 pm, and the picture on the right was at 5:27 pm.

Purchased copier Dec 2015 to take advantage of deduction in 2015. Did not use till later in 2016…read more The jets kept clogging and would not print correctly. They would not take the return beyond 30 days of purchase. A company that does a million dollars a day can't take a 70.00 hit to make customer of over 25 years happy. I'm done with your store. Good day!!

Richmond is very fortunate to have a computer repair shop of the caliber of Parts Plus. We've been…read moredoing business with them for over 20 years and have never been disappointed. They are fast, friendly, very knowledgeable, and very reasonably priced. And best of all you can deal in person with excellent technicians. Owner Chuck has been invaluable to us over the years.

I took my computer in to replace the processor and motherboard, when I received the computer back…read morethe top corner of the case was broke and only 2 of the 9 fans were working, the processor and motherboard were overheating. When I call about the probIem the person assured me that all the fans were working and that I must have done something to jar them loose and the case was already like that, however he would look at it if i brought it back. When I brought it another person had to add extra wire to get 8 of the 9 fans to work and never did get the last one to work, he said it much have gone out also he never did fix the case. When I got it home the processor and motherboard were still overheating, when I looked in the computer there was a different heatsink device with a fan on the processor that wasn't the original one I had before I brought it in. I called back and talked to the guy that fixed my fans, I told him that only the processor and motherboard are overheating, he told me that I must have done something and he only replaced the fan part on the heatsink device and refused to take responsibility with the overheating. Now i'm out $500 and my processor/motherboard are red lining, I'm going to have to take it in somewhere to find out just what all they messed up. I've also filed a complain with the BBB. Go anywhere else but here!

Very quick repair of iPhone 11 screen (under 10 minutes). Phone looks good as new! And price was…read morevery reasonable.

Okay pricing. But wouldn't say the owner is kind, maybe he was having bad day. Happens to the best…read moreof us.

I went to pick up the laptop battery that I ordered through them that I had paid for an advance,…read moreand I discovered that it was no longer in business. I think perhaps they have filed for bankruptcy.

This is a great place to check out if you like buying refurbished electronics and spare parts for…read moreyour items. I always check out their selection of laptops when I'm around the vicinity. The techs are very knowledgeable, patient, and friendly.

This is definitely a shop I would recommend to save your receipt, because they claimed I had only…read morepaid half. so of course when they had gotten the correct screen in I had to pay a little more to get it fixed. They took advantage of my inexperience and manipulated my accounting error. I personally won't be back. And now it does a weird turn off flash thing can nearly use it.

One star is way too gracious of a rating, but 0 wasn't an option. I found this business for my mom…read morebecause it was close to her house with the nearest Apple store 60 miles away. Her iPhone 6 needed a new battery - working perfectly just slowing down - and this business had decent reviews. She dropped the phone off and returned an hour later to pick her phone up. The young employee also sold her a $40 case since her current case "wasn't good enough" - fair enough. So, the new battery was $60 - totaling $100 with the new case. The employee tells mom everything is working and it's all good. So, mom has "new" phone - wait... Now, my mom's fault - she didn't initially turn the phone on in the store. Heading home she turns it on and the phone is blinking off and on acting crazy - not ever fully turning on. She contacts the store and they say bring it back in. So, after 3 trips back to the store (30 miles one way) and numerous tries by the business to fix the phone - nothing works. The employees tell my mom that it is her problem/fault and her phone has a software issue. The phone hasn't worked since she dropped it off - mind you the phone worked fine before just slowing down. The employee continued to not "own" the fact that she yielded the phone unusable and offered no solution to the problem. Ok, in the end mom is out over $100 with no recourse or apology that this "business" wrecked her phone yielding it unusable. Also, insult to injury - mom tried to return the case that she obviously doesn't need now - the employee tells her no because she doesn't have the box it came in - the employee installed the case and threw the box away in office! Mom complained and asked for a refund more than once to no avail. Finally, obviously I would never recommend this pitiful excuse for a business to anyone. If they continue this level of service they won't be in business long. Terrible business practices.

Very bad business ethics,. They do not tell you that you have to have an appointment and the…read morewebsite says open for business. I drove there for nothing.

me and my brother purchased a used pc from this place, and i cant say enough good things about the…read moreowner! very helpful and and very nice. will be coming back soon. price was good too