Had an appointment. Waited 10 minutes for the young man to finish with a cr battery and another…read morepersons light bulbs. The he says he can't fix my phone. But he no other customers. Just walking round.

Don't waist your money to go to this place to fix your cell phone, they used a CHEAP PART from…read morethirt party ..

If one of the young friendly hard-working knowledgeable technicians come out to assist you, you…read morewill get excellent service. However, if the senile angry insulting old man comes out just leave and come back another day.

Since 2008, I have been buying Interstate batteries for ALL my vehicles, usually 2 to 3 every year…read more Since the Decatur location closed years ago, I have to make a special trip and trek to Suwanee, usually an hour drive, minimum. Two weeks ago, I attempted, but Buford Hwy was shut down at a point with no warning. Finally, I had to re-route my trip, arriving at 5:02. Today, I happened to be 20 mins away after a doc appt and took the chance. Well, just ad I got close, there was a wreck right past the exit! 50 mins later, I arrived at the center at 4:54. Quickly grabbed my Jaguar battery and struggled across the lot. A man unlocks the office door to tell me his system is down and proceeded to chastise me for my arrival time. I beseeched him to service me, expressing my exasperation with my latest attempts and how few centers are available. Dan responded impatiently with how he has to be there at 7am, and he would have to pay overtime...workers want to get home to their kids, etc. So, after putting the battery back in my vehicle, I knocked on the office door and asked if he would extend some concession for a future visit. To my surprise, he threw out an insulting 5%!!! "That doesn't even cover taxes." I replied. Clearly Dan did not care nor appreciate my business. I understood about the system being down, but he made NO ATTEMPT at demonstrating that he would like to keep me as a customer. He operated like a government office--'You need us more than we need you, you little nobody'. Although I pulled out the largest battery, I had two more I wanted to swap, but would've been satisfied with servicing one, OR providing an appreciation discount for my next hour long trek. The store hours can use expanding by at least 30 minutes, especially since Metro traffic has swelled and road construction is ongoing, not to mention the usual. I was highly surprised, disappointed and disgusted with Dan's mediocrity for such a highly regarded product. Ms. President

Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

I've heard about the manager at this location and they are not very nice to their employees. 1…read moremanager is a control freak who has to have everything his way. You MUST work when he wants you to or you're not able to get hired. The owner of the 3 locations is out right rude to people in the store, which drives away customers. I've met several people that have quit due to the owner's nature.

Drove all the way to this location during the hours it said it was open-- with the hours on the…read moredoor and the open sign flashing-- BUT IT WAS CLOSED. The door was locked and there wasn't a soul in sight. I even called the store and it rang 20 times before I gave up. Not sure why they don't want anyone's business but I definitely won't be back.

Went in with two of my wife's watches needing batteries. Came out a very happy customer thanks to…read moreCharles. He took both watches, removed the backs off, found the right battery, replaced the battery and handed me the working watches, all within a few minutes. Thanks for your efficiency and professionalism Charles!

--Location/Parking-- One of the few auto parts store along…read morethe main highway before it goes into the residential area. There parking along the side of the store and along the main entrance. I entered through the street with the traffic light so I parked and entered along the side entrance. The side entrance would have the cashier along the right side. --Ambience-- Standard auto parts layout. I was in and out in under several minutes because of how efficient the layout was. --Service/Staff-- Shoutout to the staff member for letting me use the restroom to wash my hands. Early Saturday morning it can sometimes be difficult to find a restroom and a business that would allow customers to use them. --Products/Service-- I grab the O'Reilly brand of oil. It was quick and easy. No issues with their products. --Capacity-- Big open, but not super sized, can holder 40-50 people. Stand auto parts size store. --Overall-- Recommended for your parts needs if you are in the area. Great inventory selection. I had my choices of different motor oil to choose from.

Troy is the best . He knows his product knowledge and inventory. He really listened and understood…read morewhat you need very helpful guy