I have to say this store has been in my family for years! We have always visited this store when we…read moreneed anything for our vehicles and I'm an Advanced Auto Parts customer Forever. On October 20, 2023 I went to start my car only to notice the battery was dead. I called my insurance and got a jump and to my surprise the damn thing went out again a week later. I went to the location near my home off Cheshire and bought another battery. I tested my Voltage and Alternator and all is fine and above the suggested Amps. I drive a 2013 Honda Accord and rarely drive it so although my car is 10 years old, its paid off and in amazing condition. Fast Forward to Late December into the New Year and I notice the battery keeps dying! I'm literally screaming that this is a new battery and my Alternator is fine. I call Geico again, get a jump and head to my destination! Upon leaving, I crank to start, and it's dead again! I'm pissed!..... I get a jump from my brother and my dad tells me to disconnect the battery while the car is running and if the car still operates the battery is faulty! I did this little trick and sure enough It was the battery! Now my father made his remarks about getting batteries from Advanced Auto (which I now know) but the reason for the 5 stars is the Associate. I don't think his name is Welby as that's what's on the receipt but he was a Hispanic man that worked the evening of 1/6/2024. I want to say Jesus but I could be wrong. This man serviced the entire store, exchanged my battery for a new one, installed it, changed another customers windshield wipers and helped a customer install new headlight lightbulbs. He did this while going back in the store ringing up customers. He was the only associate there so If corporate sees this, Please give this man some help! His ability to remain patient yet service our needs was remarkable! One thing I notice about this store is it generally changes staff a lot. If anybody sees this go ahead and offer this guy a good position or lead role because he is really adding value to this store and helping a lot of people!

I went in for a battery and the were difficulties and it was looking pretty bad for me. Welby is…read morethe store manager and he stepped in and got it done and did a fantastic job! This guy is the best ever and he really came through for me when I needed it. This was not easy at all and I could not have done what he did. I am so proud to have this be my parts store and you have earned my business forever. Welby, you are an amazing Manager and you are a blessing to me, thank you very much good Sir!

John and justin were amazing! Helped us with our battery troubles! Came out and scanned the vehicle…read moreand told us what was wrong.

Excellent customer service. Bobby went the extra mile to assist me. Wonderful experience.read more

Very friendly and professional staff. Great work on my Katzkin Leather seats. I would highly…read morerecommend them and will be going back for more stuff. I would recommend this place to anyone

Easy to work with! Always good service and fair prices. Highly recommend . Ask for…read more Mike. He always takes care of us and get the job done right.

Benjamin was the name on my receipt and on the email survey I received, so I assume that's who the…read moreyoung man was who greeted me IMMEDIATELY after I got out of my truck. (I didn't check his name badge) I was so (pleasantly) surprised by such fast service that I almost got defensive! That being said, I wasn't surprised by my overall experience. Discount Tire provides anything but "discount" service. They have yet to let me down. My relationship experience with them is now over ten yrs. old and I have no plans of shopping anywhere else for my tires. Thank you for always offering great selections, at fair prices, with excellent service. I will remain a loyal customer and I highly recommend you to family, friends, and associates.

I am completely satisfied with my experience at Discount Tire. The team was very responsible,…read moreattentive, and friendly. They explained everything clearly and worked quickly..

Kinda the same as my last review whereas you make an appointment online and arrive 15 minutes early…read moreonly to find the waiting room packed! My appointment was at 5:15 and 30 minutes later at 5:45 it is now going back to a bay! They close in 15 minutes so I'm sure hoping that whoever is doing my tire rotation isn't in a big hurry to leave at 6:00! I just don't understand why bother with appointments when 2 walk ins went before my vehicle! I've done better walking in then with the last two appointments. I really like my tires that I purchased from them 2 years ago but again that scheduled appointment was over an hour and a half late! They are getting worse than a doctors office with over booking! I changed my 2 star to a 3 stars because my car was done in 9 minutes. But just imagine had it went in within 5 or 10 minutes of my appointment time the total time would've been less then 20 minutes.

These guys are absolutely awesome. Needed two new tires on my daughter's rice burner. Tires came in…read moreon time great communication fair price. If you need a new set of sneakers this is where you need to get them. I will be back soon thanks again.

Took it in to get the driver side vertical door fixed while it was there they broke my passenger…read moreside door refused to fix it took my car on a joyride and decided to fill it and put it on their webpage without asking me. Yeah don't take it there.!

This place is so unprofessional they don't know how to treat right and only care for the top…read moreinstallers I definitely don't recommend coming here at all. Yall can definitely improve your wiring and the way you talk to people like there adults and not toddlers:)

Today I had an excellent tire buying experience at this establishment. From the moment I arrived…read morethe staff was respectful, attentive and professional. What stood out for me the most was their honesty and integrity. They promised me that their service would be in a price range that I could afford. That transparency made a huge difference and built real trust. And I got a really good deal! If you are looking for fair pricing, great customer service and peace of mind, I highly recommend this location. And please ask for Mr. Fitzgerald he is truly a gem!!

I've always been somewhat apprehensive about having my car worked on. I recognize that it's…read moresomething I don't know a lot about, and I'm always a little wary about being taken for a ride. But Curtis and Justin are absolutely wonderful guys. They're friendly, patient, and keep their location super clean and welcoming. The quality of service is a tremendous value when compared with similar auto services places in the area, so check them out!

This was my 1st experience with GTA but I had heard good things about them so on impulse I pulled…read morein to ask about pricing on a repair for my Kia Soul. The place was clean, the folks friendly and knowledgeable so when they offered their shuttle service to take me home which meant I could conveniently leave my car so they could do diagnostics asap and repair as directed I decided I'd give them a try. I think I made a good choice.

UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.