I had my phone fixed here yesterday. He is very nice. He fixed my phone instantly and at a good…read moreprice. I highly recommend.

He is one of the nicest people I have ever met. He goes above and beyond for the customers trying…read moreto find the cheapest price. My last 3 set of tires come from there. And I couldn't be more satisfied.

You can't beat the customer service from this company! The best in the business and always willing…read moreto listen to your concerns before providing feedback! Doesn't try to oversell stuff you don't need!

I have gone to this shop often on and off through the years and have had good service from all of…read morethe employees, except one who is no longer there. Everyone else is courteous, helpful and friendly. They answer your questions and are helpful at all times.

I've been to the Gardendale location a few times both to buy and to sell a couple of things. While…read morethe employees and service has never been anything I would rate 5 stars, I understand that it's a pawn shop, so expectations aren't really high when I go there. My last visit will be my last ever. I was spoken to and treated rudely. One of the employees was belligerent to the point that when I clapped back, he proceeded to show me the gun he had and threatened me with it. None of the other 4 or 5 people behind the counter did anything but stare or smirk. If this is how they allow people to act, I'm amazed they are still in business. I will actively discourage people going from this point forward.

Everything went well. it's a beautiful store and their so knowledgeable about the lovely pieces…read morethey have

Andy, David & Ms.J. I cannot thank you enough for the beautiful fantastic service that you…read moreprovided.I can say hands down that my experience was unmatched the moment I came into the shop. I will tell EVERYONE I know if they have any repairs, design or purchasing needs to come see you 1st. I am so grateful for the work you guy's provided for me. Much appreciated. Respectfully Stephanie A Chiabi.

Nick Cosby helped me price a camper shell for my f150, then he fixed my bed cover after taking the…read moretime to find a part for free. Very nice fellow.

Worst place I've been in my life the tec I dealt with is cracked my truck and told me it was…read morealready cracked just a very bad experience with this company

Excellent customer service, pricing clearly displayed at fair market value. Staff very…read moreknowledgeable. Very clean transaction.

went there twice (consecutive days) On both days, they weren't that busy. No one said "be with you…read morein a minute" or even "hello". Finally on day 2, a guy took a look at some of silver dollars I was selling. One or two were AU, or VF but I was offered the same for all 17 dollars. And his melt price was lower than the melt price on several sites. I want go back. It is actually a pawn shop with coins and the "customer service" is like you get at a pawn shop.-unpleasant

I had two item a with cracked screens, one cell phone and a tablet, they fixed the cell phone in…read moreless than 30 minutes. I took about a week to work on the tablet ,when I picked it up the screen was lifting up and the battery would no longer hold a charge . they said they would warranty it it has been 2 weeks,all the contact i would receive was when I inquired about the status of my tablet.I contacted them today 9/9/22 ,I was told it's not ready, give them till the end of the day.I don't know if it's just the Leeds Alabama store that has such poor customer service ,all ways an excuse, and employees have a bad attitude when you call them out on it THINK TWICE BEFORE USING THIS ESTABLISHMENT

This place is GREAT! You can rent lighting for events here for *so* cheap and they are high-quality…read moreLED lights with stands. The service here is so down to earth and kind. I forget all the gentleman's names I interacted with but each was kind and helpful. The turn-in process was a breeze. I'll definitely be using Tom's for events in the future and am so thankful to Grayson at Ghost Train for recommending them to me!

Good prices, easy renting process. I had issues with a mic and the owner dropped what he was doing…read moreto come help me after hours-IN PERSON. Problem was fixed in less than 20 minutes. Great customer service!