Andy, David & Ms.J. I cannot thank you enough for the beautiful fantastic service that you provided.I can say hands down that my experience was unmatched the moment I came into the shop. I will tell EVERYONE I know if they have any repairs, design or purchasing needs to come see you 1st. I am so grateful for the work you guy's provided for me. Much appreciated. Respectfully Stephanie A Chiabi. read more

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Went to have watch battery replaced, which they did for me about 10 years ago. Was informed they no longer provide that service and was escorted out. Rude customer service read more

Engaged couples: go HERE to pick out your wedding set! It was 2010, we were young (21, looked about 14) and in love. We were pretty broke but had prided ourselves on the amount we had saved for these cherished symbols of our upcoming vows. After being given the run around or being treated very contemptuously by employees at several other notable Bham jewelers, we wandered in to Cummings on a whim. It's a small place, but they have a beautiful selection. We found just the band to match my estate ring, and they worked with us very well when picking out my husband's band. Most importantly, they treated us with as much respect and value as they did their higher paying clients. In the eight years since, we have gone back for repairs and, should the time come for new purchases, Cummings will be the first place we go. read more

Cummings Jewelry is awesome. They are an honest, family owned business that provides excellent service and reasonable prices. They are very knowledgeable and do all their fitting, cleaning and jewelry repair in house. They've been in the same location for many years and provide any customer service that may be needed after your purchase with them. I'm happy they are still around and will support them any chance I get. Highly recommended. read more

My co-worker recommended them to me for watch repairs. A couple of months ago, they had changed the battery and did some minor repairs on his Timex watch. Today, I walked in and asked if they did watch repairs without even looking at my watch or asking what the problem was, the lady said "No, only if it is a Rolex." In addition to working on my co-worker's $35 Timex, there website also states that they do various watch repairs and no where on the site is Rolex ever mentioned. read more

My husband went to this store and brought in his necklace into the store because he had some questions about it. He had bought it from another jeweler. Once he was done talking to the guy in the store as he was getting into the truck in which myself and our kids where in awaiting on him. The police pulled up and blocked us in and said the store called the police on us and said that we wouldn't leave!!! We're lookint like WHAT?!! Are your sure? He said yes!! The officer was nice about it and just said don't come back over here anymore...They're on some BS... I'm so lost for words!!! This is some raciest BS!!! People please spend your money somewhere else!!! Oh and I called the store and asked for management the lady whom she says her name is Jennifer said that she didn't have time to talk to me and because she was about to go home and that Mr.Cummings would call me... I shall await his call... I will be posting this on every site there is out here. Because this was so uncall for!! read more