I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

Honest and personable. They provide quality work, straightforward answers, and maintain one of the…read morecleanest shops around. I recently moved to the Truckee Meadows and needed my front brake pads changed. I almost made the mistake of going to a chain tire-and-auto repair shop, where they insisted that not only did my pads need changing, but my calipers did as well, and quoted me $900. This was unwarranted; my calipers were perfectly fine, and my Jeep only needed new brake pads. Fortunately, I found Russ, an honest and skilled mechanic. Since then, I have taken my Jeep to Russ and consistently received excellent service. I highly recommend Russ and his team.

Can I give this place 5 stars for NOT working on my car?? Let me explain -- my car had been making…read morea noise like an RC car running out of juice and the guys at the auto part store said the alternator was going out. Lovely. I had called a few places around town and ZZZ was able to (A) get me in right away, (B) provide a precise quote for what I thought was the issue over the phone and (C) make me feel immediately "safe" with them in that first call. When asking if I wanted refurb or new parts, the price was about $150 difference. I originally said new, but they advised me about the warranty on refurb parts and not to feel scared of it. I appreciated that they didn't just take my money. Once I arrived, I told them about the previous convo at the auto store and they did some diagnostic tests, all while letting me stand there and watch. About 10-15 minutes later and some dusting stuff off they're like...nah you're good. If anything I needed a new battery, but they said even that was in pretty good shape. They offered to install that for me if I wanted, but basically said that I could just go. Since then, my car has been totally fine! A less ethical place could've easily just cheated me, charged for XYZ or installed a new alternator anyway. So they didn't really do work on my car this time, but their honesty 10000% earned my business for the next time a problem arises.

My 2024 Kia K4 was brought to the diagnostic with no start after the engine did not start…read more The crew ensured that they had the right equipment to the new model year and went ahead to conduct a systematic check-up. The results were described in a clear manner and I was provided with a clear outline of the further steps. The diagnostic work was of good quality and did not have any unnecessary additions. Pricing was negotiated beforehand and the final price was in line with the estimate which was fair value of the service offered. The process was generally well-organized and clear, and I would go back in case I require additional help.

Our CV axle broke while we were on vacation in Lake Tahoe -- right after a massive snowstorm buried…read morethe entire region. Not exactly ideal timing when you're traveling with your family. I reached out to several mobile mechanics through Yelp on Thursday evening, and Jim was the only one who responded initially. He was able to schedule us for Saturday afternoon, which was critical since we were supposed to head home that day. Another shop didn't have availability until Monday and the other high rated mobile mechanic was out of town. Because of storm-related commute issues earlier in the week, Jim ended up arriving around 4pm instead of noon. Totally understandable given the conditions. He worked outside in freezing weather and never complained once. Jim was incredibly friendly and easy to talk to. He was great with my wife, my son, and even let our dogs jump on him and give him kisses. Despite the tough conditions, he got the job done and got us safely back on the road with a solid new CV axle so we could make it home as planned. I'd hire Jim again in a heartbeat. Highly recommend.

Quick, found the problem and fixed it. I lucked out with…read morebeing close to where they were working on a Sunday. Reasonably priced.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

This business and this team run like a well oiled engine! Everyone plays a part, yet everyone shows…read morekindness to each and every customer. My favorite is Kalinii!

Conveniently located, very nice, quick and easy. I came here to get my annual smog done and I was…read morein and out in like under 15 minutes.considering how convenient this location is (right next to work), I'm surprised the prices were very competitive and fair. One of the more affordable smog tests in town.

Great work they actually take the time to make sure everything is running & going smoothly!read more

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!

First time using Hi-Tech. I found them via the Costco Auto Website. I trust the vendor vetting…read moreprocess that Costco employs, so I had high hopes for Hi-Tech. Also a 15% discount is always nice. The shop lobby is simple but clean. There are a couple of comfortable chairs and a coffee machine. The office has wifi, so that's handy to get some work done or just surf the web. My job was quoted at two hours but they felt they could get it done in about an hour. My car was ready in about 75 minutes. I'll take it. I had a simple brake fluid flush. My car was returned clean (no greasy finger prints), the service light was reset and my brakes performed as expected. Will definitely be coming back here for routine maintenance on my vehicle. 2018 BMW X3 M40i

I was really wowed by the service that Tom and his amazing crew provided in each of the last two…read moreservices I received from Hi Tech Auto. first was the exhaust installation and second was the replacement of two seals on the differential of my 2002 C5 corvette and replacement of tranny fluid and diff fluid. In each case I thought the quality of service was outstanding and I was impressed by how quickly everything was done and the reasonable fair price of the service. I can't recommend this company highly enough, bravo guys!