Quick service, fair price and nice service. I would recommend this business. Help local businesses do well

My experience with the owner Ted was terrible. Ted cannot be trusted because he is a liar and scammer. With an automotive business it does not get any worse than that. I was towed here from highway 447 which cost a lot of money, I was then told he would fix my vehicle for x amount of money. I paid for a hotel next door and waited until the next day for updates on diagnosis and if the cost would be more than the quote he gave me. The communication was little to none (I called a few times to check in since he was not giving me any updates and I was paying daily for the hotel because I was waiting to get the jeep fixed.... When I came back in to the shop to pick up my Jeep expecting the fix to be done already Ted informed me that he couldn't figure out the problem. This was an obvious lie because my husband ended up diagnosing and fixing it for less than $200 (just a simple fix broken u-joint on a jeep). Ted then informed me that just diagnosing the Jeep would cost the amount that he had quoted me for fixing it. He started to get angry and threatening with me about it when I questioned him which as a young woman at the time in my early 20's all by myself scared me a lot so I left having been charged the money and confused about everything. Also I drove the jeep back to Reno with my hazards on at 45 mph thinking I was not going to make it and scared. I will never forget my experience here at this business with Ted who knew I was scared, tired and did not have other options. I paid for the tow to his shop, the hotel and the estimate for the quote on repairs and left with the same broken Jeep I arrived with. Ted knows if he can take advantage of you in any way he will and has no remorse about it. Ted lost the trust that's needed to run a biz like his. Unfortunately once you lose a customers trust that you will only charge what is necessary and not plot to make as much money as possible off of them by lying no one wants to leave you their vehicle with you. I am happy to think about the fact that he has lost more business than what he scammed me out of by anyone who has read his real reviews. Not only did Ted scam me but after writing my reviews he then started to send me threatening messages on yelp in my messages as well as send other customers to message me that he bamboozled with a fake sob story. This man will lie to the very end and scam you for every penny if you let him. Do yourself a favor by avoiding this place at all costs because as soon as his mouth opens you will be off worse than when you arrived and that's a guarantee. read more

Fernley Tire & Brake - Old biz name - check google to make sure you have your reviews there as well this guy is a scammer - Auto Repair Near Me - Fernley, Nevada

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LIFESAVER!!! Ted, his son, and his staff saved our bacon! Our brakes went out on a trip to Reno and they did a stellar job helping us out! SO GRATEFUL! We also love the shop dog, Wilson too! Highly recommend! 20 stars if they would have been available! THANKS TED! read more

Fernley Tire & Brake - Owner Ted with shop dog, Wilson! Love him! - Auto Repair Near Me - Fernley, Nevada

Super racist people that work their unsure if they were the owners or not in the office but the is ridiculous I bet I would have gotten turned away with my skin color to. My husband, two kids, and dog drove up around 9am and went in to see if they could do a flat repair for us. My husband is an African American man and they shut him down and told him they couldn't do it for him even though the woman and the man in the office weren't doing shit. Whoever own this places needs to learn how to run a business and and not discriminate based on skin color or just dont own a business. read more

I'll make this brief. I don't even know if they're still around because I'm just back to visit but I could not believe some of these other reviews that are just hogwash! In 2018 I had my '98 Nissan Maxima towed and dropped off because there was some electrical problem and it wouldn't start. Ted fixed it, charged me $250, and it started up in the parking lot of Fernley Tire but then died again before we left! He kept it for 3 days after that and never found the reason it wouldn't start but promptly gave me back the $250. He said he had spent hours on it but it had become a "personal issue" and was not going to charge me any more than the original $250. All of this mumbo-jumbo about Ted being dishonest is not true. Ted's the MOST honest I've ever dealt with. read more

I can't give anything lower than 1-star or I would. Let me just say, we had a flat tire and this establishment refused to put a new tire on a rim. Didn't answer the phone when we tried to call either. When we arrived, there were four guys standing around doing nothing. Especially not answering the phone. Caused a 4-hour delay in our trip. We're not local so finding another place to do this took a great deal of time and driving around. Not easy to do when one is in a 43-foot RV. Don't waste your time - these guys won't help. read more

This was the drop off location for our UHaul when we moved to Fernley. We turned it in full of gas, I damaged, and 22 hours early. I called the next morning and confirmed that it was turned in the night before and there were no issues. I was therefore very surprised to get a late fee charged 2 weeks later. I called UHaul and they reversed the charge. I was prepared to contest with my bank if they hadn't. I could never recommend this business after that experience. They also almost never answer their phone. read more

These are genuine locals that actually care. If they notice anything that is outside of the initial quote, they call you to confirm before starting the work. They involve their customers, by showing me the exact damage on what was being replaced it earns a level of trust and assurance. Great price, great work, wonderful people. I'll be taking my vehicles here from now on. Also, they have a shop dog named Wilson. He's the sweetest. read more

Have not had a bad experience here with the owner Ted! He is a great mechanic and knows what he is doing! I left my 2005 Ford Explorer (4x4) there with him and he did amazing ! Not to mention I took my mother to him cause pep boys messed up her oil cap , they siliconed her oil cap shut , and Ted fixed it for free! But we gave him some sort of payment still though ! Anyway I would recommend to anyone and everyone I know ! Thank you Ted!!! read more

Old time values and customer service! Stumpled onto their business and so glad that I did. Beyond trustworthy and exceptional service!

I can't review their actual service but being quoted $60-$65 for an oil change on a Prius is a little outrageous. That's my opinion.

I don't know who those people are that gave poor reviews but it's absolute BS. I've been coming to Teds place for 3 years now, I have a 96 Toyota Tacoma and I'm a female with no knowledge of vehicles. Today I took my truck in because it was lagging very slightly when I accelerated. I had no clue what was wrong. I dropped the truck off and asked Ted to do a diagnostic on it and change the oil and fix whatever was wrong with it if he could find it. I got a call about 4 hours (I told him to take his time, as I was working from home and not in a rush) later saying nothing showed up on the diagnostic but he told me what he thought it was and that he could clean it up for now and see how that worked for me or spend $200 on a new one and install that. The total with an oil change (I get synthetic so it's a bit more) and air filter cleaning came to $450, I had asked him to purchase the new one and install it. He also dropped me off and picked me up since I didn't have a ride. This man could have done anything, said it was anything and yet he didn't, he gave me two options, one which wouldn't have cost me anything but a few dollars for cleaning. And he does this constantly with me. Last time I told him I thought there was a problem with my clutch, turned out to be a tune-up only. He's the most honest business owner/mechanic I have ever met, and he knows his stuff. My truck driving home was running better than it has in months. Thank you very much Ted, for taking care of my Toyota and for being so honest. read more

I was passing through Fernley, NV on a road trip and stopped here to get a bumper issue checked out. I called, and they were able to take a look within 15 minutes. The service was quick, friendly, and honest. read more

Not sure what these reviews saying this place is a scam is all about but they most certainly are the only place in Fertucky to be trusted with your vehicle. Fast, friendly and HONEST service! Highly trained technicians who can fix just about anything! read more

The best auto shop in town very friendly and honest. Best price around! I went to Purcell and they where so rude I was happy to come here.

DON'T GO HERE!!!! The Mechanic is unqualified!!! I brought my vehicle in to be troubleshoot and was given a list of parts to replace and told that if those parts did resolve the issue that the problem was definitely in my computer. Well $400+ later I still have the same issue. I called the shop to resolve the problem, but the mechanic instantly got defensive and hung up on me when i didn't even raise my voice. After wasting my time as well as $400 in parts I would strongly recommend going somewhere the employees at least act like adults. They will be hearing from my lawyer. read more

In 2011 went there with rear end issues on my one sons car. They did a test run on it, then put it up on the lift for a better inspection (no charge). After diagnosing the problem, they then quoted me a price. They did the job in the time quoted and in the price quoted. They even took me home when I dropped off the car as I didn't have a ride. Car is still running great! In 2012 my other son was having issues with his fuel gauge. They had us bring in the repair book we were using and showed us what wires to look for and how to test those wires on the tank.........no charge! If you just need them to listen to your vehicle and give you an idea on what is going wrong, no charge. If they need to put tools or gauges on it to get more in depth on a tricky problem, then they charge. I will go to them anytime we have an issue we cannot figure out on our own as they are very friendly and aren't nasty to DIY "shade tree" mechanics like some I've run into over the years. read more

Ted was amazingly helpful, honest and kind when my motorhome broke down while my friend was on her way to burning man. While he did not have an RV lift, he was able to check the transmission with the RV jacked up and test drove it to be sure it wasn't leaking anymore. He even offered to drive it to a shop in Reno that had an RV lift in order to save me the cost of a tow! Wonderful customer service and very reasonable prices! read more

I went there with my son-in-law just to ask a question about his car. The gentleman gave us advice as to what might be the problem. And sure enough that was it. I appreciate the honesty and he didn't say bring it down and we'll look at it sort of thing like others would do to make a sell. read more

Definitely a zero star!! Made an appointment for oil change, when i arrived didn't know what I was talking about. Definitely would not recommend. read more

I took my 2005 F-150 to Ted at Fernley tire and brake, they told me it need a new engine, was told he had a great source for long block engines. cost me almost $10,000, engine and labor. the new engine went out in less then 5000 miles, took it back to them, he would not stand behind his work, told me he washes his hands of the truck, it's my problem, Took it to another shop (Ford) they took it apart and said the rebuild was a bad job, blocked oil passages to cams.Went back and told Ted at fernley tire and brake what was found, told me again it was my problem. the next rebuild cost me $8,000. this is not the way to do business in my book, read more

Went there yesterday for a oil sending unit change and not only did that get fixed along with an oil change they also did a complete check of my 05 Tahoe. Showed me an oil leak that has been driving me crazy so I will certainly have mike and ted fix it! Completely professional and I am glad I went there. Nice guys too!! Thank you read more