I had a fantastic experience at the Lenscrafters at Friendly Center. We worked with Raye. I…read morehighly recommend her. We were a complicated customer in that I had my oldest daughter with me who was getting glasses for the first time, I also had my youngest daughter's glasses with me needing updated lenses. I only had the name of my insurance provider, without any policy numbers. Raye multi-tasked like a pro. She got my older daughter started looking at frames, and in the meantime quickly identified my insurance coverage. She compared those benefits to my AAA benefit to the in-store promotions and it was easy to identify the best way to process my purchases. She shared in the enthusiasm of my other daughters first set of glasses and patiently helped her pick out the best pair, and got the lab working on them immediately. Because we were going out to dinner, I was planning to pick up both glasses the next day (the replacement lens wouldn't be ready until then anyway). I received a text that the new glasses were ready earlier than promised. By the time we finished dinner and drove back to Lenscrafters it was about 8:10 pm. They close at 8:00 pm. My daughter was disappointed. Just for the heck of it, I knocked on the door. The general manager, Mike, came and unlocked the door. I apologized to him and asked if we could possibly get the glasses even though they were closed. I'm sure Mike was ready to go home, but he graciously invited me in and seemed genuinely delighted to get the glasses for us. That's great customer service. The next day (today), I went back in to get the second pair of glasses. The store was packed. Raye saw me come in, smiled, walked across the store and asked how Eliza like her glasses. I was blown away that she remembered my daughter's name based on the volume of people in and out of this store. I will continue to go here for our entire family's glasses needs. I highly recommend Lenscrafters at Friendly Center, and want to thank Raye and Mike for the excellent service.

When I walked in, I was little worried about the wait. There were a lot of people in there and…read morehardly anywhere to sit. The lady at the front desk that wasn't on the phone could've been a little nicer and acknowledged me when I walked up instead of just looking at me and then doing something else and then acknowledging me. Other than that, the wait wasn't too too long, and everyone else was really nice.

This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

A very special thank you for taking such good care of my mother today. We have tried many places to…read morefind a pair of glasses that will fit her small face and narrow nose bridge. We went in with low expectations because we have been striking out lately. Within 15 min we found a great looking pair of glasses that were stylish and comfortable. The lead time is quite long, but I'm hoping they get her new glasses back to her within a couple weeks. Since she had custom clip on sunglasses added they mentioned it could take 4 weeks! I hope they are wrong. I will keep you posted! Everyone is so friendly and helpful. The downtown vibe is nice as well. Great store! It is located next to Crafted. It's a little difficult to find because the signage isn't great so really pay close attention and look for the silhouette of glasses on the door.

This place and the people there are amazing! From the website to the store, phenomenal! Their…read moreselection is extensive and it starts with virtual "try ons" online. That is helpful to show you at home what they have available but when you come in to the store, it's such a better experience because you can FEEL the frames on your face and the staff there are so knowledgeable and helpful! Grace and Bruce and Mena (their on site Optician) have been amazing! The most amazing part is, I purchased a pair I thought was perfect but it ended up not working at all (I wear hearing aids, have a wide bridge but narrow face, etc. so I'm not an "easy fit"). I went back and they went the extra mile over and over to make sure I had a better pair that fit better, looked better and refunded me some money because the second pair was less expensive than the first. The 2 (only) 1 star reviews here ( from Last year ) are not reflective of the service I've received the last two months from WP in Greensboro. They will gladly adjust your glasses if you purchased them from WP. I've been in several times for this. Also I've had 3 pairs sent to me over the last 2 months, they always arrive quicker than expected, I get an email each time telling me they're won their way and when they're delivered and I just pop in the store to have them adjusted after they arrive. Because of a special circumstance (they put new lenses in an old frame they no longer carry) they were delivered to the store and I received an email and a call saying they were ready for me to pick up. I would never buy my eyeglasses anywhere else and I recommend them to everyone (I get compliments almost weekly on my glasses).

Apparently they can't "adjust" glasses for you lol... So you have to go somewhere else if they're…read moretoo loose or too tight they don't care

My husband and I recently purchased four pairs of glasses from House of Eyes. What an excellent…read moreexperience! We wanted to update our styles and the staff was so very helpful in helping us to achieve that goal. In addition to admiring each other, we both have received a number of unsolicited compliments. It is rewarding to shop locally and get such amazing service. Go there...I think you'll find glasses that you love and people who care about their craft.

Best selection in town! You can use your fsa here and they make the glasses on site, unlike your…read moredoctor's office, who has to send them out and get them back three weeks later... No lie, what I end up paying out of pocket WITH insurance is what they charge period. They don't accept insurance, though you could go the reimbursement route with your insurance company. This place is the business and they can have my dollars!

David is absolutely the BEST IN THE BUSINESS. I'm extremely pressure sensitive and he is about the…read moreonly person who can adjust my glasses correctly to where they don't bother me. I've gotten my eyewear from him since 1989 when I first lived in the area. I moved an hour away and continued using him. I paused from 2014 until January 2024 when I returned to the triad from Texas and Virginia Beach. I can say with complete confidence that he will take great care of you ( & tell you if something just isn't your best look)

Accidentally Stepped on my glasses, after which they were wonky. Took them to Eye Images and they…read morewere repaired within 10 minutes and was charged $5! What great customer service! I'll be back!

As soon as I knew I was moving to Greensboro, I looked for some of my favorite national chains and…read morefound them right here. The first place worth mentioning is REI. I usually park nearby, peruse the garage sale items, then go on a stroll around the whole shopping center. While I do like Whole Foods and will go there for certain specialty items, I tend to spend a little less at the gigantic Harris Teeter. There's a huge selection of clothing stores, you can get a legit (if pricey) massage at Hand and Stone, get your haircut, see a movie, and grab a great dinner from a wide range of restaurant options. This might be the most upscale shopping center in town.

In the 80s and 90s, the mall we went to the most in Greensboro was Four Seasons Mall (now Four…read moreSeasons Town Centre). It went downhill and beginning in the 2000s, we went to Friendly Center instead. This has been a general trend in America where people have shifted from going to traditional indoor malls to outdoor malls, some integrated with mixed-use developments and/or repurposed sites. Funny thing is Friendly Center has been around since 1957 and Four Seasons 1974. Both have changed over the years, for better or for worse. I came here multiple times with friends and family in 2008 and 2009. With my friends, we'd go to stores like REI, Great Outdoor Provision Co, and Barnes & Noble. It was around these years that I picked up a MacBook for my mom from the Apple Store. She returned several times for One to One trainings on how to use various Apple devices. Since 2018, I've been going to Friendly Center for Schiffman's Jewelers, for the most part. That's because I got my wife's engagement ring and wedding band from Schiffman's and have returned for inspections and cleanings. We returned just a few weeks ago to see Frances, who just celebrated 45 years at Schiffman's. Last month, I accompanied my wife and sister to Sephora and Anthropologie. Other brands that were or still are of interest to me at Friendly Center include Brooks Brothers and lululemon. There are also a Whole Foods Market and Williams-Sonoma. Friendly Center was sort of patchworked together over the years, so the design and routing aren't ideal and getting around can be confusing. It would be nice if there were maps of the property on-site, but we didn't see any during our recent visit. Also, at the time of writing this review, the map on their website is down. "Couldn't fetch map data." https://friendlycenter.com/directory Depending on what section of Friendly Center you're in, it's sometimes better to get back in your car and drive to another store than it is to walk. This is because of the awkward, inefficient layout and lack of sidewalks. Again, not ideal. The brands are the draw. Check out Friendly Center on Facebook and Instagram at the links below. The mall is currently active on these platforms. FB: https://www.facebook.com/FriendlyCenter IG: https://www.instagram.com/shopfriendlycenter/

Need new glasses without the long wait? Head to Eyemart…read moreExpress!! They are amazing! Emma took care of me beyond all expectations. Your frames are guaranteed for a year! I broke mine and thought OK, that's no good then went to Eyemart Express, where I bought them and they were replaced by Emma, no questions asked! Got a new pair of progressives and they were ready in less than 2 hours!! What??? I highly recommend Eyemart Express and Emma in Greensboro!

The service was great. I came in with frames I already had, but bought another one. They said…read morethey can fit them. The lady that helped me was so polite and explained everything in detail. She even found a few coupons for me. When I returned to pick them up, she had me to try on each one, read from a paper and then a computer screen They are great!

Be prepared to overpay. The prices are far beyond what you'll find elsewhere for comparable…read moreproducts. I've included a photo of my receipt so the breakdown speaks for itself. What really stands out is the lack of any return option. There's no stated refund or satisfaction guarantee, which is surprising given how competitive the eyewear industry is today. With so many retailers offering better pricing and customer protections, I would strongly recommend exploring other options before spending your money here.

New Garden Eye Care and Eyewear refuses to give me a copy of my PD Dist. Their excuse is because…read moreit is AI generated. That's a new one. Doctor relies on AI for his exams. I will reach out to the FTC. This is the first time this has ever happen to me. They are greedy. They want people to pay for their overprice glasses and fake services.

Mixed experience that started promising but ended with a serious concern…read more My first visit was for ongoing eye irritation, redness, and itching -- not seasonal, just a daily struggle. The comprehensive exam was thorough: vision check, infection test, the works. I appreciated that. However, my doctor's initial recommendation was simply to continue my old eye drops, which weren't helping. Only after I pushed back and explained how much this was affecting my daily life did she suggest something new. I shouldn't have had to advocate that hard to get proper treatment. I was also told I had $150 from my insurance for eyeglasses, so I asked about UV/blue light glasses given my diagnosis. She said I'd need a separate appointment for a vision exam -- even though a vision exam had already been performed. That felt unnecessary, but I scheduled it anyway. At my second appointment, the nurse informed me that a retinal image ($45-$65) was required by law alongside the eye exam. That immediately didn't sit right with me. I asked if it was optional, she insisted it was mandatory by law. I cancelled on the spot, called my insurance directly, and they confirmed it is completely optional. My insurance is through my corporate job -- one of the best plans out there -- and they were very clear about it. I don't know if this was a miscommunication or an intentional attempt to overcharge, but either way it's not acceptable. I thought I had found a great new eye care provider. Unfortunately, I won't be returning.

Last week I was having the worst migraines, so I figured it was time to see an optometrist to get…read morean updated glasses prescription. I was able to book an eye exam online through their website for the following week. They had a ton of availability and it was nice to do this at any hour of the day at my convenience without talking to someone. After I booked, I was immediately sent paperwork to fill out with my personal information and insurance (this was to help save time at my appointment). My appointment comes around and lucky me...I forgot my wallet. Thankfully I had photos of my ID & vision insurance on my phone and they took Apple Pay (a huge plus in my book). The person at the front desk was friendly and I only had to wait maybe a minute or two before the technician came to collect me. I do not remember her name, but she was kind and explained everything to me before taking photos of my eyes or doing anything. Something that was interesting about this whole experience was that the doctor was remote! The technician set up the exam towards the end of the appointment and I communicated with Dr. Boykin on video chat through an iPad like device. Even though he was remote, it still felt very personable with A+ care. He went over my eye scans with me and explained what a healthy eye looks like. The technician was in the room the whole time. After he finished the exam, he immediately wrote me a prescription and I went to the retail part of the store to pick out glasses. You definitely are not pressured to buy any of their glasses, but I wanted to because of convenience. The whole eye exam appointment took about an hour. The retail associate was also really nice. I definitely took my time trying on glasses to find what I liked and she didn't rush me at all and even helped make suggestions. I truly appreciated her patience. Before I placed my glasses order, she broke down the cost and explained what insurance covered. All in all, this was a wonderful experience. If you need to see an eye doctor, I would recommend this place!

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.