Friendly, helpful, and quick are three words I'd use to describe Hillcrest. It's pretty much a…read moreone-stop shop for eye exams and glasses (when you need them), and they're really easy to deal with. They offer upgrades to your exam (like eye de-dilation drops or an extra scan or two), but there's no pressure. Thanks to everyone for their late holiday hospitality and their professional and welcoming attitudes!

I'll split this review with 3 stars. We've used this doc and center for years, but unfortunately…read moreit's time to change. Pros: the office is clean, staff is nice and prompt, and we're usually in and out in a timely manner. Since Covid, they ship contacts straight to your house since of office pick ups. Cons: a while back I had to cancel my December appt because I had Covid, and they weren't able to schedule me again until March. After a few dialogues they did provide sample packs of contacts until that time. Fast forward to this year: I had a baby and missed my yearly deadline (somehow they send reminders to my husband and not to me). But anywho-another 3 month wait for an eye exam and refusal to provide any sample contacts. We now have appointments made within 2 weeks at another facility. Fortunately for them they're doing great business, however it's unfortunate for their existing and long term patients.

My regular doc retired so I am back to Miller Vision on Lawndale across from the Target shopping…read morecenter. Very warm and clean office layout. Very friendly, engaging front desk staff. The techs were efficient and informative with up to date technology. I prefer a MD for eye needs. I did not get glasses but they have a nice variety.

Ms. Dawn is always very cheerful and helpful. She makes me feel like she really enjoys what she…read moredoes and that goes a very long way. I recommend this location to everyone who enjoys receiving great customer service. Thanks Ms. Dawn.

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.

Independent optometrist office with wonderful service. The office is beautiful and conveniently…read morelocated by the highway with plenty of parking. The staff is helpful and friendly. My doctor was prompt, thorough, and answered all of my questions.

Dr. Ellyn Johnson and Carolina Center for Eye Care are a phenomenal group! They take your eye care…read moreneeds seriously. Within their practice, they can examine, diagnose, and treat you, as well as fit you for beautiful eyewear. This is all at the same location. Since I have a unique eye condition, I have found it difficult to be treated. However, Dr. Johnson and her colleagues are so specialized, that I have no worries in their care. Their staff are meticulous when it comes to notes and following up as well. In the last few years, there have been a few times when I forgot the name of something or some instructions. All it took was a call to their office, and I was easily reminded because they had it all on record. How awesome is that?! I wholeheartedly trust, and recommend Dr. Johnson, Dr. Allison Lyerly (currently out on leave), and the entire team at CCEC. They are North Carolina's best in eye care!

I had good impression of this office, but not anymore! We saw Dr. Freshwater and heard good things…read moreabout him, but that was not the case. The exam was not thorough at all. If you say "thorough" if an opinion, here are some facts: 1. The doctor grabbed the wrong contact lenses samples for BOTH eyes! 2. At the checkout, the printed prescription for contact lenses was something else for one of the eyes. 3. When I compared with last year's glasses prescription, Dr. Freshwater's prescription does note anything for the astigmatism for one of the eyes, no axis either. So, talking about "thorough." Does he realize we will pay hundreds of dollars for contact/glasses based on his professional judgement and be stuck with these equipment? If a doctor has lost the heart for patients or feels like he can do routine stuff with his eyes closed, he should not practice anymore. A patient doesn't know technical terms, but a human can feel if a doctor cares or not. He did not even bother to "pretend" to care. His nonchalant demeanor and mistakes all over the places revealed his absent-mindedness. The equipment in the office is also dated, traditional pieces, not advanced new equipment with better technology either. It was a harmless exam process, but we walked away wondering what happened?

Dr. Freshwater is very thorough and friendly. The staff is very helpful. I feel well taken care of…read morethere.

Be prepared to overpay. The prices are far beyond what you'll find elsewhere for comparable…read moreproducts. I've included a photo of my receipt so the breakdown speaks for itself. What really stands out is the lack of any return option. There's no stated refund or satisfaction guarantee, which is surprising given how competitive the eyewear industry is today. With so many retailers offering better pricing and customer protections, I would strongly recommend exploring other options before spending your money here.

New Garden Eye Care and Eyewear refuses to give me a copy of my PD Dist. Their excuse is because…read moreit is AI generated. That's a new one. Doctor relies on AI for his exams. I will reach out to the FTC. This is the first time this has ever happen to me. They are greedy. They want people to pay for their overprice glasses and fake services.

Great place to do business with. Always very helpful and polite staff. Looking forward to getting…read moremy new glasses!

Dr. Sellars is a very good and caring doctor. I have some serious eye problems and she take time…read moreto get my prescription right. Next door Julie and Janean do a very good job helping to pick out the best frames and fitting the lenses and frame together. Optics has decades of providing really good service.........