I was looking for a shoe repair shop to fix a couple of heels. When I like a pair of shoes I don't…read morewant to give them up or just replace them. I sent some messages through Yelp, Facebook Messenger, and Google. Holy Soles responded right away. The service itself was amazing. The owner worked with me on scheduling, and the result of his repair was spot on. He even conditioned the leather and made them look brand new even though I didn't ask him to. Two pairs were repaired inexpensively for $60. Much better value than buying new boots!

I was very impressed by the service offered by this store. The owner went out of his way to help…read moresolve an urgent problem with my father's shoes. He was very kind and offered to go above and beyond what was expected in order to help my elder father. I would recommend his services. It speaks for itself ... good customer service is hard to find!

I needed a zipper on a backpack replaced. I went into the shop just because it was conveniently…read morelocated. I wasnt sure how much it would cost or how long it would take. The man there looked at it and said he could fix the zipper. Instead of having it replaced. He spent a minute or two on the zipper and it was good as new.

Remy is true professional in his craft. We brought in three pairs of boots and he brought them back…read moreto life. My wife had a 10 year old pair of boots that he made look brand new. We will always come here to get our shoes fixed. He is very friendly and it is clear he loves what he does. The thing I appreciate most was he never tried to upsell us. In fact, the repairs we needed he even told us we could do it ourselves but he's happy to do it. That's the type of business I will gladly support. Honest and fair. The price to get three pairs of boots done was less than to just buy a new pair of one of the boots. I gladly recommend The Cobbler.

Sam and his staff are the best.Their work is exceptional.My shoes look brand new after whatever…read morerepair is needed.Prices are fair and they always are very friendly and kind

I brought in a pair of men's dress shoes for a polish and refinish. When I picked them up the shoes…read morelooked okay. Not great, but okay. However, there were no laces. When I asked where they were, he claimed they didn't have laces when I brought them in, and that he didn't remove the laces when he polished/refinished shoes. First off, who does a whole shoe polish without removing the laces? No professional I know. Second, I know for a fact that they had laces in them when I brought them in. His solution was to sell me new laces. After charging me $30 for polishing/refinishing the shoes he wanted me to pay more to replace the laces he apparently lost. Of course I said no, I wasn't giving him more money. I will not return to Cascade Shoe Service. There are plenty of others I can go to instead.

He is RUDE, no people skills and very short when he talks to you! Grumpy look on his face all the…read moretime. Did not value me as a customer, he gave me a used bag someone else brought in to put the shoes I bought for over a $100 in. I asked are you saving your new bags, his response was yeah. He didn't say, thank you please come again or anything. I have been going to him for a while but I cannot patronize someone who don't value me as a person! I'll find another place to go.

Will never good back to lewey's very rude, had a pair shoe's to be fixed lewey said they couldn't…read morebe fixed went to Kalamazoo to shoe repair call The Shoe Smith they fix my shoes look good Marshall can have lewey's shoes repair Never going back. So like a trumpet to me.

Outstanding craftsmanship. My Allen Edmonds shoes have never looked better. I always worry about…read morerepairs to my expensive shoes but no concerns here.

This is truly the best shoe repair business I've ever encountered, and that's saying something. I…read moresell online and sold a pair of white heels. When I went to ship them, I realised they had a blue streak that I could not get out. He dyed them for me in no time for an amazing price and my client loved them. It doesn't look like much from the outside, but trust me there's a Magician living inside. I've been to a few others around town and none of them compares to Heel & Sole. PLEASE NOTE: Google got the address wrong, so I almost missed this superstar so I suggest calling before you head out!

Myron did excellent work repairing my wingtip black leather shoes. He got the job completed in less…read morethan 24 hours. He also polished my shoes, leaving them looking great. Outstanding service, highly recommended.

Large parking lot with direct access to the entrance of the cleaners. Short walk from the door to…read morethe counter. When you entered the facility was clean, smelled good and well lit. Service was prompt. I was quickly greeted, and asked for the quantity of garments I was checking in. Gave my name and was given a pickup date of Wednesday. For a quantity of five pieces I feel a two day turn around is fast. I have used this service before and am happy with the value for the service. Great people, great prices and great service.

Quick turnover, reasonable pricing very friendly staff I would return to this location. The next…read moretime I have a dry cleaning need I am tempted to use their alteration services as well.

1 Star- Would not trust them with anything of value…read more I reached out to FootWorks to repair a softball glove that had some sentimental value. Before dropping it off, I called ahead and was told the repair was something they could handle. I even brought it in first to confirm in person. I was told by the owner, Elizabeth, it would take a couple of weeks. It ended up taking over 3 months, and I had to follow up myself just to get an update. When the glove was finally picked up, the workmanship was extremely disappointing. The repair was incomplete, poorly executed, and not functional. There are exposed and rough areas that could actually cut someone trying to use it. This isn't just a cosmetic issue, the glove is no longer usable as is. I am currently searching for a trustworthy company to handle this glove, and a few others. What I needed was very straightforward: a clean patch and some binding repair. What I got back looks rushed, unrefined, and nowhere near professional quality. I even offered to re-string the glove myself to save time. Delays happen, and not every repair goes perfectly, but the bigger issue here is taking on work that clearly exceeded the shop's capabilities and not communicating that upfront. If you're considering bringing in something you care about, I would strongly recommend getting a second opinion or looking elsewhere. Based on my experience, I would not trust this shop with items of value or anything requiring quality craftsmanship.

i wish I could give them zero stars this place treats customers like crap don't do the work then…read morerefuse to give you your items back. I have 2 police reports on them, an attorney generals complaint and a BBB complaints where we came to an agreement and then they said they never saw it even though it's time stamped that they read it. Claims they donated my item only to magically get it back. Now won't give me back my items unless I say I will never speak ill about them or they can sue me. I'm sorry if you treat customers like this I'm gonna tell it. Let's just say it's court time now