I was looking for a shoe repair shop to fix a couple of heels. When I like a pair of shoes I don't…read morewant to give them up or just replace them. I sent some messages through Yelp, Facebook Messenger, and Google. Holy Soles responded right away. The service itself was amazing. The owner worked with me on scheduling, and the result of his repair was spot on. He even conditioned the leather and made them look brand new even though I didn't ask him to. Two pairs were repaired inexpensively for $60. Much better value than buying new boots!

I was very impressed by the service offered by this store. The owner went out of his way to help…read moresolve an urgent problem with my father's shoes. He was very kind and offered to go above and beyond what was expected in order to help my elder father. I would recommend his services. It speaks for itself ... good customer service is hard to find!

1 Star- Would not trust them with anything of value…read more I reached out to FootWorks to repair a softball glove that had some sentimental value. Before dropping it off, I called ahead and was told the repair was something they could handle. I even brought it in first to confirm in person. I was told by the owner, Elizabeth, it would take a couple of weeks. It ended up taking over 3 months, and I had to follow up myself just to get an update. When the glove was finally picked up, the workmanship was extremely disappointing. The repair was incomplete, poorly executed, and not functional. There are exposed and rough areas that could actually cut someone trying to use it. This isn't just a cosmetic issue, the glove is no longer usable as is. I am currently searching for a trustworthy company to handle this glove, and a few others. What I needed was very straightforward: a clean patch and some binding repair. What I got back looks rushed, unrefined, and nowhere near professional quality. I even offered to re-string the glove myself to save time. Delays happen, and not every repair goes perfectly, but the bigger issue here is taking on work that clearly exceeded the shop's capabilities and not communicating that upfront. If you're considering bringing in something you care about, I would strongly recommend getting a second opinion or looking elsewhere. Based on my experience, I would not trust this shop with items of value or anything requiring quality craftsmanship.

i wish I could give them zero stars this place treats customers like crap don't do the work then…read morerefuse to give you your items back. I have 2 police reports on them, an attorney generals complaint and a BBB complaints where we came to an agreement and then they said they never saw it even though it's time stamped that they read it. Claims they donated my item only to magically get it back. Now won't give me back my items unless I say I will never speak ill about them or they can sue me. I'm sorry if you treat customers like this I'm gonna tell it. Let's just say it's court time now

Outstanding craftsmanship. My Allen Edmonds shoes have never looked better. I always worry about…read morerepairs to my expensive shoes but no concerns here.

This is truly the best shoe repair business I've ever encountered, and that's saying something. I…read moresell online and sold a pair of white heels. When I went to ship them, I realised they had a blue streak that I could not get out. He dyed them for me in no time for an amazing price and my client loved them. It doesn't look like much from the outside, but trust me there's a Magician living inside. I've been to a few others around town and none of them compares to Heel & Sole. PLEASE NOTE: Google got the address wrong, so I almost missed this superstar so I suggest calling before you head out!

Charlie is fantastic. I've brought in countless heels to be re-soled and have the neels replaced…read more He knows his stuff and the prices are affordabel. My only complaint would be that sometimes they close before their posted times. Granted it is a small business so I get the need to run out but he called yesterday saying a pair of my shoes were ready and I headed over around 3pm to grab them and he was closed for the day. A bit of a bummer since I don't work downtown often. Other than that the team there is great and I'd highly recommend them for whatever your shoe repair needs may be!

Charlie's is awesome! I've had shoes polished here and have always been very pleased with the…read moreoutcome. Once when I was waiting in line I recognized one of the violinists from the symphony who was sitting next to me waiting for a pair of shoes that she performs in. She told me that she loves Charlie's and uses them often. Had I known years ago that my dress shoes would look so good with just a quick trip to a basement shop in the McKay Tower I would have been taking my shoes here years ago.

I had heard really good things about this place and needed a hem repair. Dropped off Saturday and…read morethey said they would be done Monday. Stopped mid morning to see if complete and they were. The young man said, "you are all set." I asked how much and he said nothing, it was an easy fix! Amen, there is still customer service and they went above and beyond. Hasn't even bought the suit from them. I will recommend and will be back.

Serious suit sorcery. Our family by and large is a secondhand family. We rarely buy anything brand…read morenew. However, when my son needed a suit for prom and graduation, I wanted to get him something new that could last him a while. However, I have no experience buying suits I have absolutely no idea how to measure one for a suit. Fortunately, Woodland tailoring was recommended to me. We went on a Saturday in April. The place was packed with prom and wedding parties. I was a little dismayed initially, because there were only two gentlemen working and about 30 people in the store. I prepared myself for a wait. Much to my surprise and amazement, the gentleman worked through the line almost magically. After about 10 minutes, it was our turn and it only took a look for him to pull a suit off the rack for my son to try on. No measuring needed he just knew exactly what he needed with a look. That's how you know you are with people who know their stuff! It needed some minor alterations which they do in-house same day!. 30 minutes later, our suit was ready. He threw in a vest and we got a shirt and we were out the door for $210, honestly, that was one of the easiest things we did that day. If you need men's formalwear for any occasion I cannot recommend this place highly enough. Fantastic experience!

Fast, quality work. Super professional. I brought in two pair of trendy wide leg pants (I'm short…read moreand nothing fits right!) and he matched the hem perfectly. Highly recommend!

this man is unethical. Today he threatened to donate my coat to Goodwill if I didn't come in and…read morepick it up. It is 2 weeks after his designated pick-up date. I have received 4 voicemail messages in the past 2 weeks, but today he threatened to "donate my personal property to Goodwill". This is not only illegal but highly un-ethical business practice. It is NOT his personal property, and he has NO authority to donate it anywhere! If this is his (right now, very shady and secret) business practice, he would do well to put it in writing for his customers to be aware of prior to enlisting his services. A complaint will be filed with the BBB. There are lots of other tailors around.

The lady who runs this place is awesome. She's very direct and does excellent work. Would come backread more

Great service and quick ! I loved it! I got my halloween costume tailored Actually how i wanted itread more

I needed the sleeves removed from two summer dresses that I had bought from Costco. They were quick…read morewith the turn around time. They did an amazing job. I will definitely be coming back for any alterations in the future.

I have been coming to Insty-Sew for years for my family's sewing/alteration needs and have gotten…read moregreat customer service and a job well done every single time! I don't know why I haven't written a review earlier! I stopped in shortly after they opened today. The first thing I said was that I needed what I was brining in by Saturday. I had my husband's doctoral hood and robe with me as the hood did not have the needed attachments pieces in the back to keep it from sliding off his shoulders. The seamstress took the time to listen to what I needed to have done to it AND watched a video I had that showed how this should work. She watched it again and again and then asked me to text it to her so she could be sure to get it right. In the process of looking over the doctoral hood, she also noticed on the robe some stitching issues on one of the velevet pieces on one of the sleeves. She told me she would also fix that which is so great becaause I had not even noticed that. Later this afternoon, she called to say it was ready! I picked it up and it was perfect! She did an excellent job at both securing the hood so that it would not slide off my husband's shoulders AND she fixed the stitching on the sleeve of the robe. And....the price was very reasonable! If you have any sewing/alteration needs, this is the place to come!