I needed fingerprinting done and I always like local independently own business businesses…read more Came in here fingerprinting was done quickly and efficiently. Service was friendly and professional. And then they provided the mailing for me as well. My wife needs to renew her passport so she can come here for those photos also

My wife & I went in to get some documents notarized. This place was the joint to be. One stop shop…read morefor printing, notary & many more. The place was clean & very mellow. Quite a relaxing vibe. Love it.

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

Yes they cool nice staff place is clean neat tiding great staff help full great locationread more

Located in a small strip mall right across the busy Pacific Commons Shopping Center, this is one of…read morethe larger FedEx stores. My experience is mostly based on the drop offs, which have always been easy and smooth.

I went to check the prices for their parcel service, but it was extremely hot inside the store. It…read morewas about 90°F outside, and they didn't have air conditioning, so I felt a little suffocated while I was inside. I think their parcel service is good, but they need to improve the overall customer experience by providing proper air conditioning or better ventilation. A comfortable environment would make a big difference for customers.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

Dapinder was super helpful. Fast quick service and helped with Amazon order when Amazon did NOT…read morewant to help. Cannot recommend this store enough. Anything UPS related it's worth the extra drive to this spot because the service is top tier. Thank you again Dapinder.

I understand the line was long, i need to use the copy machine. But this guy stops me and tell me…read moreme to stay in the line. People are in one line going to the counter holding boxes letter etc. but me just a copy to the machine why I needed to stay in the line? And no one uses the machine! I don't understand why? Mr curly hair do you think your the only have business like this im asking you politely to use only the copy machine. You wasted my time staying in the line. Blsht.

I have never heard of Postal Annex before but apparently they're super common as a one stop shop…read more I'm not sure if this is 100% accurate but I read online that FedEx and UPS drop offs are free but USPS drop offs have a $1. I dropped off my UPS package and the employee just scanned it and gave me a receipt (super sweet and friendly). The woman working was so welcoming and sweet. They've only been open for 8 months now -- I'm actually surprised it opened in this location because there's a USPS and UPS right across the street, but if it supports them, I'm more than happy to drop off my pre-paid packages here (I'm really hoping they make money off prepaid package drop offs?). They also have notary services and passport photos as other services they provide and their location is in a super convenient plaza.

Brand spanking new store, so fresh and so clean you won't even find a speck of dust on the…read moremailboxes. It's basically the Apple Store of pack-and-ship... but with cardboard. The owner and staff are genuinely friendly, and they offer every service you need (and a bunch you didn't realize you needed until you saw them neatly listed on the counter). Shipping? Check. Packing? Check. Random "oh wow they do that too?" services? Double check. No photos from my visit, I popped in for a quick passport photo and some photocopies. Trust me, no one deserves to be subjected to my passport-photo face. Notary services are available too, in case you need something stamped by someone who won't judge your mugshot

Professional, best price. Accommodating during work hours and after hours for signatures. Highly…read morerecommend Mr Shah!

He is quick to respond, polite and friendly. I will reach out for future similar needs.read more

Horrible service the guy called himself chen is the rudest customer service I ever had…read more Miscalculated the total, missed items. Answered every question with an attitude. Never seen any one like this guy.

Horrible service! They promised to deliver within 10-15days. However one of my packages was still…read morein SF after 10 days. 1 month later, it's still not delivered and stranded in China custom without any delivery company to pick up the package. I called several times and told them that the things I shipped have expiration date. They were so mean saying " so what?!" Then they asked me to pick up myself when the receiver was in north China and the package was in Guangzhou! I said how can I go pick it up? They came back with " the your package is lost!" What the hell?! The worst service on earth!!!!!!

Again I was here for an Amazon drop off return. I do like that i don't have to pack anything. I…read morejust show up with the item and they scan my QR code, hand me my receipt, and off I go. When I went, no one was there. The clerk was nice and processed everything quickly. Definitely nice to be able to do Amazon returns for free here. Will definitely be back as it's convenient for us.

I have been a patron of this location primarily for my Amazon packages and in world where service…read moreis king THIS PARTICULAR LOCATION embellishes the best in customer service. Here the years I have come to know them just like other regular patrons and I want to take the time to express my gratitude for always taking care of my needs. Thank you

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Fazole really my father.Due to some reasons came just cut off at the close time.Owner Fazole help…read moreme done my return smoothly.very responsible and reliable UPS shop.will ship here next time.