I needed fingerprinting done and I always like local independently own business businesses…read more Came in here fingerprinting was done quickly and efficiently. Service was friendly and professional. And then they provided the mailing for me as well. My wife needs to renew her passport so she can come here for those photos also

My wife & I went in to get some documents notarized. This place was the joint to be. One stop shop…read morefor printing, notary & many more. The place was clean & very mellow. Quite a relaxing vibe. Love it.

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

"Postal Annex is a great place for printing and other services--always reliable and efficient…read more Caroline, in particular, is always respectful, helpful, and provides excellent customer service every time I visit."

Located in a small strip mall right across the busy Pacific Commons Shopping Center, this is one of…read morethe larger FedEx stores. My experience is mostly based on the drop offs, which have always been easy and smooth.

Was helped by an awesome dude. Only complaint is that they don't have a large floor scale. This is…read moredangerous as their limit is 150lbs at fedex print and ship locations. Not having a floor scale is a hazard to lifting heavy pelican cases or boxes. Store manager wouldn't help the FedEx associate helping me. She flat out refused to lift heavy items. I don't blame her but why work at a shipping company if you can't lift.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

Came in to do Live Scan (digital fingerprinting) and the two men working were so friendly, helpful…read moreand quick. Flat rate cost of $20 (service fee) + government fee of whatever reason you need to get fingerprinted for (ORI code). Don't forget to bring your physical Drivers License (and/or ID) because they need to scan both sides (back and front). They accept credit card payments.

DP was very friendly and helpful in a last minute print job that I needed! Also, super fastread more

I made an appointment for 1:00 P.M. I provided a detailed description for a custodian…read moreacknowledgement notary service for two (2) people. We arrived at around 12:50 P.M. We saw a line so I asked our CEO to wait in line while I asked permission of the people who waited in line before us, for me to ask a quick question. They gave me the okay. I asked the person at the counter whether we need to wait in line if we have an appointment. The staff person was curt and responded, "You need to wait in line!" I walked back and stood next to our CEO. The CEO and I talked to each other and commented that although we made the appointment, we still have to be in line. The staff member overheard us and yelled out, "Just like you go to the doctor's office, you have an appointment but you still have to be in line'!" Hello, 1) UPS is not the doctor's office, 2) the people waited before us did not have an appointment, they came to drop off packages, 3) at the doctor's office, you have seats to wait for your turn! Wrong analogy! My CEO and I continued to talk among ourselves. The staff member yelled out again, "I told you to be in line!" I responded, "We are in line!" I turned and asked my CEO, "C, are you in line?" Our CEO was obviously in line and he said, "Yes, you can see I am in line". The staff knew he was wrong and rude, did not offer an apology but just said, "I did not know you were together". I told him, "If you look at the appointment on your computer, you would have seen I notated the service was for two people!" The staff member was rude and not professional. The place smells like urine near the counter. Thank you but I will not be back.

He is quick to respond, polite and friendly. I will reach out for future similar needs.read more

Quick and easy service along with flexibility - they attend to calls to let you schedule or adapt…read moreto schedule last minute if needed.

Horrible service the guy called himself chen is the rudest customer service I ever had…read more Miscalculated the total, missed items. Answered every question with an attitude. Never seen any one like this guy.

Horrible service! They promised to deliver within 10-15days. However one of my packages was still…read morein SF after 10 days. 1 month later, it's still not delivered and stranded in China custom without any delivery company to pick up the package. I called several times and told them that the things I shipped have expiration date. They were so mean saying " so what?!" Then they asked me to pick up myself when the receiver was in north China and the package was in Guangzhou! I said how can I go pick it up? They came back with " the your package is lost!" What the hell?! The worst service on earth!!!!!!

Fantastic store, went to this store to print documents, get photos and Notarize a document. Neal…read morewas amazing and went above and beyond in helping me out with everything. Highly recommend this store.

Horrible customer service. Tried to also drop off prepaid and posted USPS was assured that it…read morewasn't possible because "they are not a post office" and have "zero affiliation with USPS." Two employees seemed annoyed and were not interested in assisting me further. Do a lot of shipping with my business and haven't had this issue with any other stores. Ended up dropping off at a different UPS store and even chatted with employee about bad experience at this place.

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Terrible customer service from the Indian lady. She was so rude as if we knew the internet was…read moredown. Do better and hire people who want to actually work!

The store manager, Christian, was incredibly friendly and professional during my drop off. He took…read morethe time to make sure I had my package to be shipped as best rate as possible. I transferred my package to a bigger Fedex's flat rate box. The box (after transferring) was very heavy and It was hard for me to tape the box. Christian told me to wait for him a few minutes to serve other customers then he could help me to tape it. H also helped to carry it up to the counter. I used to use upsp to ship things, because I like their flat rate boxes. However, after today, I will definitely choose Fedex from now on. I think I like Fedex better. Thank you Christian, for your remarkable service

Annie provided awesome service from the second I stepped in the store to the second I stepped out…read more She answered questions and got me what I needed in no time flat.