The team was very helpful. I walked in for the first time and started looking around. One of the…read moreteam members came out from behind the desk in a very reasonable time to help me and answered all my questions, including about some low reviews. Turns out 5 star customers don't always take the time to leave reviews. I ended up buying a new tonneau cover for my truck and saved $300.00 compared to the competitor. The cover was in stock locally with installation scheduled for just a few days later. My installation was done while I waited on site in their lounge area. The store is full of accessories as well as auto detail supplies I bought several other items during this visit. Thank you to the team! I'm glad the negative reviews didn't keep me from going with you to get my new cover. Returning again in the future for more products.

They were able to get me in a bit earlier than scheduled for a trailer hitch and lighting harness…read moreinstall, and finishing that early as well. The job turned out nicely done.

everyone, the employees are incredibly kind and courteous and helpful. Thank you for all you do.read more

This place is great easy to talk to don't make you feel stupid if you don't know what you are…read moretalking about. Always have what I came in for. Phone orders are great too.

Went there looking for battery for generator. Brought the dead one in with me and showed the person…read moreat the counter. He went to show me the batteries they had and all were in boxes. When I asked how to figure out which one would work for mine, he said that he googles the type and that was it. I said " guess I'll Google mine.". He didn't offer any help and walked back to the counter, I took my battery and left. I guess they don't need a sale of possibly over $100 . Won't ever go back there

My headlight was out and this AutoZone was conveniently on my way home. The only thing I found odd…read moreabout this AZ, is that the entrance is near the street. Other than that, There's a big parking lot, as it's located in a small shopping center. Not busy at all, The guy in there was nice and helpful. I found the light I needed and went on with my day- simple process, in n out! Been to other AZ and they always have been great.

This is the only place I could find a California duster for my new car. Thank you! The price of…read morethis California duster is $15.

Had a terrible experience at this store. Drove 45 minutes to pick a part which they said they had…read morein store on the phone. Got there they didn't even bother to check for it when the employee on the phone had it in hand. Waste of time.

I previously went to o'riley (sp?) on MLK and was not impressed. While I was there, I called auto…read morezone and David was so friendly. I needed his help with warranty info and he went above and beyond to find my previous purchase (even though I was accidentally giving him the wrong information). When I got to auto zone he continued to be helpful and friendly. The other customers were also all being helped and seemed satisfied. Go here! Not o'reiley

These folks are no help AT ALL. We went there to get a battery charged and while they weren't busy,…read morethey said it would be hours for help. I will never go there again.

I called for a price quote on a wheel hub assembly for an Express. D Ward was taking the order and…read morethe first quote was a bit high and she found a friendlier part cost. So I ordered that and I was assured it would arrive the next day. It did I was called promptly and I was lucky ught the bus since my vehicle was rendered inoperative. S Shaw rang it up and I asked for a bag due to the incredible weight of the part. He did find a bag with handle which I thankful for. I then realized I had forgotten three items and D Ward rang those up and I was on my way with all the parts that I needed. Thank you Baxter Auto parts/carquest you helped me out in a tough situation.

I first came to this auto parts store the day after Christmas, it's a tough day for anyone to have…read moreto work and would have been understandable if they had been less than happy to be there, but that was not the case. I needed a special bit to remove my license plates screws (once you've had your plates stolen you opt for these kinds of things). I wasn't sure what bit I needed, but the guys at the store on this day were happy to let me try out everything they had. I went thru about a dozen different bits looking for the one I needed, and the staff was of good humour and helpful the whole time. I ended up not finding what I needed here, but I have to give them five stars for being so helpful on a day when most employees are giving you the stink eye for making them be at work. The service alone will make me return. END NOTE: Shortly after I left the store, I realized (d'oh) that I had used Allen key screws on the plates and that I already had a set of Allen wrenches in my car. Problem solved!

Absolutely worthless manager closed the store 10 minutes early when I spoke to them on the phone…read moreand said I was driving across town to get a voltage regulator before 9pm. Closed the front door at 8:50pm. As a business owner myself if my staff closed early and a customer couldn't be served I'd fire them immediately after hearing the customer complain

SO HELPFUL!!!! Got there an hour before closing and was helped by and angel. I wish I got his name…read morebut he was so nice and so helpful. I am thankful to you sir!

An employee called an unhappy customer a racist slur which was loud enough for myself and the…read morechildren in my vehicle to hear. Decided to take my business elsewhere since the employee chose not to de-escalate the situation.

I visited to get a simple replacement repair. Once it was done, the back car would shake and our…read moreright tire would get stuck going right. 2 days later the middle bottom Pipe that goes top to bottom from under the car splits in half while driving. The noise it made I knew the car was totaled. They tried to charge us the more they fucked up the car. typical.