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Bay Area Auto Empire

5.0 (5 reviews)
Open • 9:00 am - 5:00 pm

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4 months ago

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16 days ago

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7 months ago

I had such a great experience with Bay Area Auto Empire! Friendly, straight forward and supportive the entire way.

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1 year ago

John is super kind, helpful and made the process easy. No pushy sales vibes whatsoever. Would definitely buy from this company again.

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2 years ago

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Zac Auto Dealers - My new ride from Zacs!

Zac Auto Dealers

(18 reviews)

FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

I wanted to take the time to leave a honest good review for Zac Auto dealers, as a return customer…read more My fiancé and I recently purchased a second vehicle from Zac Auto, as my first experience was fantastic. About a Subaru outback and it has ran great. My second purchase was a toyota sequoia. Zac Auto has gone above and beyond once again with their customer service. They are honest and upfront, and they make it clear that they want the vehicle to be a good vehicle for you when you purchase it. They stand by their cars and if there's any issues, they take care of it. It's rare these days to find a family dealership with this integrity and care for their customers. I would send anyone in my family there without hesitation and have recommended them to several people. Anytime I need a new vehicle I will go straight to Zac Auto. If they don't have what you want, they'll find it for you. I can't thank them enough and we'll be back again. I'm sure.!

Martinez Auto Tech - Thank you!

Martinez Auto Tech

(124 reviews)

I had the best experience with Martinez Auto Tech. I needed to do general maintenance for my Subaru…read moreCrosstrek at 60,000 miles. I'd been putting it off because finding the right shop (quality service, fair prices, honest recommendations, and not condescending) is so daunting. I enlisted my Dad who owns a dealership in LA to help me find the right Bay Area auto shop. He took the task very seriously and talked to 5+ shops. When he spoke with Martinez Auto Tech, he could instantly tell they were knowledgeable and they gave feedback on what was and wan't necessary for 60,000 mile service. Their prices beat out other local shops as well. When I dropped the car off they were able to take care of everything in one day (spark plugs, oil change, CVT drain and fill, brake flush, rear and front trans axel fluid) for under $1,000. To top it off they were so kind and happy to answer questions along the way. I never felt uncomfortable, unlikely majority of shops I've been to solo as a woman. 5 days later, our VW Golf died and wouldn't restart. I had it towed to their shop while they were closed over the weekend. I called them Monday morning to see if they could figure out what was going on. They were so accommodating and happy to squeeze me in without an appointment. They figured out it was an issue with the alternator and had the car back and running before the day was over. They didn't even charge me for charging up the car since I had just done my Subaru service. I really appreciate a small, local business that values their customers. This was such an act of kindness that I won't forget. I'll never service my cars elsewhere as long as I live in this area and will always recommend them to anyone - especially if you aren't a car expert and need honest guidance and recommendations. Thank you so much Martinez Auto Tech!

I take all my vehicles here. They are fast, efficient and affordable. I've had oil changes, tune…read moreups, and a complicated steering wheel fluid tube replacement needed and the part is no longer made for my car. They were still able to fix it without having to replace everything saving me a ton of money.

Bay Area Auto Empire - usedcardealers - Updated June 2026

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