Yesterday, I was on one of the properties that I manage and did my weekly walk through to make sure everything was fine. I saw that the automatic gate was not working properly, so I had to reset the motor a few times, which didn't work. I called the previous gate repair company but they couldn't send out the the technician until next week. So, I went to Yelp and, based on the high reviews, I called Bay Area Automatic Gate to see if they can help. They came out to the property within the hour. As I pushed the gate opened for the techs, it did reset itself and started to work again. I appreciate them coming out on a short notice and taking the time to explain their recommendations. There was no charge for their time. I brought them to another property to get their estimate on repairing the gates. They sound reasonable but I still have to do my due diligence to get a couple of estimates. read more

I was very happy with the service I received from this company. My friend accidently ran the car into the driveway gate, and it was a relief to have it finally taken care of. They replaced the broken pieces and the photo eye sensor and my gate both looks and works like new, all for a great price. Couldn't be more pleased! read more

Called the office and they said 1-3 they will be there. Michael came at 12:30, changed the batteries, checked everything and all is working GREAT!!! Thank you so much for the great customer service. You don't get that all the time from others. I will recommend you to any one that needs help with there gates. read more

It took five weeks for Bay Area Gates to send me an invoice and when they did, they claimed it was overdue. Also, the Yelp page says they take credit cards and I confirmed this before hiring them. Turns out they would only take a check. Unprofessional all around. read more

David and his team is amazing. We installed aged wood gate and they did an awesome job. We had a few issues after the installation but they fixed all of them very quickly. I highly recommend them read more

Total rip off quote to do work....5 times higher than anyone else. Gouging is what they are about.

David and his associate were great! Great work, very esponsive. Highly recommend them

David and his team were excellent. I backed into my automatic swing gate was - it was bent, in contact with the ground and stopped functioning. I had a few contractors come by and give me reasons why they couldn't fix it. The recommendation from this company was to repair the damage and not replace it as it was less expensive to repair. There was a lot of cutting, welding, adjustments and repainting and the gate looks brand new. They were prompt and took the time to bring it to the right finish and quality. It is often difficult to fix than replace which requires a different level of skill and expertise. I won't back into my gate again and probably won't see them again but I am a happy customer. read more

April 2017 Electronic gate at our ranch hit by a truck, knocked off track, bent. Call this company, great response time. Will have someone there between 11 and 1. The repair guy calls me 15 minutes before arriving in that window. Giovanni gets out of pickup- not marked with any company signage, no business card. Does some quick measurements- no clipboard, writes down nothing, no calculator- $9700 and 5 weeks!! Mind you this is a ranch with free roaming animals. We said we could not wait that long "ok, maybe 4 1/2 weeks" We want it in the same wrought iron- oh no can do , go stainless steel, bigger wheels, upgrade this.... etc... Not listening to what and when we needed. Said he would email me the estimate. Never heard from him again. We ended up fixing it ourselves in 1 week! Impressive web page, impressive response time gets one star, but that's about it! read more

They did a gate for my grandmother with nice design, they did it on time even less than what they told us, we are very satisfied with the job they did , they are very knowledgeable i am definitely recommended for everyone. read more

waste of time. set an appointment for a "free estimate" about a week in advance. they had the nerve to wait until the day of the appointment to call and tell me that they weren't interested in coming out to my home. started with, "on google your house looks like you can't put a gate..." to "everything we do is custom-made" like that was supposed to scare me off. Then the final kicker was how their gates start at $7k. If you are only interested in high-society big money clients, you should indicate that in your company description and not offer a free estimate. if you didn't want to waste the trip out here then those things being clarified immediately would have helped me find a company who is a better fit for my project. now i am a week behind and starting over. read more

I have used the services from Bay Area automatic gates and fences twice. David the owner has been very courteous, professional and VERY reasonable when it comes to pricing. If you have a gate in your property , pls save his number. He also has answered me couple of time AFTER hours. Babak , Diablo, Ca. read more

Not sure what the rave reviews are about or if others gets their bids directly from the company mentioned here, but that was not my experience. I called up these guys after reading these reviews. Nobody answered the call so I left a VM. Someone called me back, made an appointment and showed up on time and did the measurement. Very good start indeed. Then the quote came and it was not for the gate that I had specified. Additionally, it was from a company with different name, no licensing info! So I was a bit surprised to say the least. Then I got another call from a person who said he was calling me back from these guys. I was a bit surprised but thought maybe he is calling from another branch since they have listed many different numbers on their site. Hopping I get a proper bid for my specified gate and the fact that they were calling me back from the company, I scheduled another site visit. Same drill. Very professional, a lot more chatty and a bit pushy at the end, but no red signs. Then the quote came. Again from the same no- name company that had already showed up at my house and not from Bay Area Gates and Fence. It became apparent to me that the company here is a front or farms out the jobs. I searched for the company who was providing the quote, but couldn't find any mention of them anywhere, yelp, internet so on. They gave me a copy of their insurance but no business license was mentioned anywhere including on the insurance form! Without seeing any reference or review, or knowing the longevity of their business, I coudln't justify spending $10k with any random person that claimed to be in business and showed up at my house. The 2 star goes to the professionalism of these people who showed up at my house. Since I am not going with them, I cannot rate them. Even if I wanted to, their business name do not seem to exist anywhere other than the paper they handed out to me. But this review is about Bay Area automatic Gates and Fence. In my case, they acted as a front without my knowledge twice. That is a mis-representation of their business model. They did not even tell me that they were farming out my job. Twice. That is not a good sign for a business that has so many great reviews on yelp! read more

Very nice work very fast and price was lower then two other companies. I highly recommend them.

Called Bay Area Automatic Gates to fix a broken gate. David came by the same day diagnosed the issue and was back the following day to complete the repair. Quick, professional, and friendly service. Will definitely use Bay Area Automatic Gates, and David, again! read more

These guys are good and fast. We hit a few snags along the way and the quote never really changed. Tom and Moses are the best. Highly recommend these guys. read more

As every service call should be, he came when the lady from the office said, was polite, got right to putting my opener in... Much quicker than I thought it would be, and gave me a quick run down on features as well. Also asked me if I wanted an extra feature installed instead of just putting it in without asking. read more

I am really impressed with the customer support from these guys. A few months ago they came to fix my gate and did a great job. But then last week something went wrong and we had problems with the gate again. Called them up and within a few days, David the technician, showed up and got the gate back up and running in no time. They also stood by their warranty and didnt charge me anything! David showed up when he said he would, got the job done quickly, and was very friendly. Job well done. read more

My automatic gate wasn't working and I called Bay Area Automatic Gates & Fences. A guy with a foreign accent showed up and told me that the capacitor needed to be changed and it would cost $700. All of sudden I remember Julie S. review and I called CCOI Gate & Fence from Hollister, for a second opinion. A very friendly guy told me that the problem was the battery and the grand total would be $85(battery) plus $135.00 (labor). In less than half hour my gate was working perfectly. Thanks to Julie S's review! read more

Great Job, thanks for the quality work. David came out, evaluated my broken automatic gate, gave me multiple options. I had purchased the house a couple of years ago and was dreading dealing with it. He ended up replacing the mother board and provided new openers and also took the time to program a button in my car. Overall great experience. read more

my family lives in uphill area of Los altos and we needed our automatic gates fixed because they were old. the previous home owner did really poor job securing the motor systems causing rodents to go inside of motor boxes and chew off the wires. David was kind enough to come over and re-do the job including putting concrete around the boxes. If you need good fences and gates work, hit these guys up. read more

David & Samuel worked through to almost 11pm & returned the next day to complete installing a new Liftmaster gate system for us. They worked tirelessly & so very reasonably priced! My neighbors & I have sourced for other gate installers but David came, gave a quick estimate & about 2 weeks later, gate's system has been upgraded. They are very reasonable, professional & get the job done! No deviation from the estimate they gave. Highly commendable! read more

I called David to replace our automatic gate opener and replace the bracket after a vehicle had backed into it. He arranged to come out the following evening to give us an estimate, which he did, providing us with a follow up written quote the next morning. He advised us it would take 5 days for the parts to arrive. We were thrilled when he called 2 days later to arrange the repair that evevning. The guys arrived promptly and worked through until around 9.00pm to install the new automatic opener and get the gate working. I highly recommend Bay Area Automatic Gates and Fences. read more

We ordered a new automatic sliding gate and small man-gate right next to it. I was a bit disappointed with overall attitude and poor customer service brought by my project manager initially. But Tom, the business owner I believe, really get onto my complaints quickly and immediately address concerns I had raised. Now that I am a happy camper. I do understand that, during any project like mine, there could be sometimes mishaps / misunderstandings happen. I think what it really matters to me is what attitude you bring to handle the matters. I think Tom really nailed it in the right way. I think I am actually considering them more business in the future. read more

BEWARE! Our automatic gate would not open so I phoned Bay Area Automatic Gates and Fences. Maayan Katav arrived with an associate to troubleshoot the problem. I was skeptical about them from the start because they did not have a master key to open the box that houses the motor and instead unscrewed a bolt to remove the cover that surrounds the motor mechanism. Also, the name of their company, etc. was not on the side of their truck. When they removed the covers from each side of the control arm Maayan Katav told me that the left motor on the left side needed to be replaced because it was not turning the fan belt. I told them the fan belt was not turning because the fan belt was too loose. They said that made no difference and it was plenty tight to be able to turn. On the right side of the gate Maayan Katav trouble shot the electrical system and said that this motor also needed to be replaced. I was verbally quoted $5,800 to replace the two motors (install an upgrade unit), lubricate the gate, and have it working good again. They suggested that due to how old the unit looked that I may be throwing away good money into an old system and that I should consider a complete new system. They quoted me $13,000 for a new system of the same brand. They negotiated this down to $11,500 for an all cash job. They emailed me an estimate for a new system and I became suspicious again when the estimate contained no company address on the letterhead or license number, etc. I wanted to contract with them to buy a new unit but I thought I would first obtain a second opinion. I contacted R & S Erection for a second opinion thinking this would be a good idea before I spent a lot of money. They arrived and installed a new fan belt on the left side where I had explained to Maayan Katav that it looked stretched and was therefore too loose. With the new fan belt in place it worked perfectly. On the right side, R & S said that the PC board had failed but that board was no longer made and I had to install an upgraded board. And that since the two sides needed to have the same board so each side could communicate to the other the existing good side would also need a new PC board. R & S installed two new PC boards, serviced the gate, installed two new fan belts, and told me the system looked like it had a lot of life left to it and there was no need to think about replacing it. Total cost of the job was within pennies of $1,000. As I was writing this review Maayan Katav; phoned me to ask what was wrong because I sent him the above info via email. I told him that, "He could read" so what part did he not understand. He said that he told me that he did not replace parts and only installed new. This is not true, he never said this. And if this was the case, for which it is not, he should have told me what the real problem was and not lied about both motors failing when neither one had failed. He is they typical scam operator that wants to come up with a lame duck answer that makes no sense. Stay away from this outfit. Also, notice that all of his Yelp reviews fall within a recent time frame. If I had not obtained a second opinion I am sure I would have been satisfied with my new gate system for $11,500 and been quite pleased with how well it was working, and given him a great Yelp review like his other customers. My current gate, that was correctly and honestly diagnosed, is now working perfectly. And better yet, I did not get cheated out of $10,500. Roy from R & S Erection is a real jewel; honest, amicable, knowledgeable, etc. Ask for him. read more

Highly highly recommend Bay Area Automatic Gates! David is terrific. His price was the most reasonable out of everyone I contacted. His schedule was more flexible as well, and he had a new electric gate up in less than two weeks. His folks did excellent work, from the electrical work to the gate installation, to even removing part of an old fence and installing a matching iron pedestrian gate. I was really impressed with how efficient they were and how great their quality of work was. In addition, David's customer service is fantastic. He provided extra remotes at a discount and swapped out larger ones for a smaller style that I preferred. When the gate stopped working one night (it turned out that the breaker had been tripped), he came out the next morning to fix it. David is friendly, nice, and super competent. I've had contractors at my house for months working on various projects and David stands out as top notch work, no drama, and a pleasure to deal with. We love our new electric gate! read more