we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

I don't know how this company has so many 5 star reviews. For a premium price, I would expect…read morepremium value and instead got a mediocre install. Context: I initially hired Man Cave of America to mount two Samsung Frame TVs - one in a media cabinet and another on a plaster wall. In the end, the work on the media cabinet was so subpar that I did not trust them with installing a TV on a delicate plaster wall and asked them to leave. Pros: - They were able to widen an in wall hole for wires without drilling into the wall Cons: - Lack of precision. They had to drill 3 sets of holes. Any experienced mounter will tell you that Samsung Frame TVs require precision - they clearly did not understand this or have experience with this. Now I have a number of holes in my wall for no reason. - Lack of efficiency. They quoted 4 hours of work for 2 TVs. I thought this was high given prior mounting job experiences but they had good reviews so I let it slide. Mounting one TV took them no joke 3.5 hours. I was flabbergasted. - Poor communication. I noticed that the team was having trouble mounting the TV and asked if there were any challenges. They said no and said it would be just another 15 minutes. 20 minutes later, I asked them again how it's going, they said it would be 15 minutes. This pattern repeated for three cycles and I lost trust in their work. I would much rather have someone explain the challenges they're facing so I can understand the issue vs. say nothing is wrong and burn time. - Lack of attention to detail. After 3 attempts to mount and 3.5 hours of work, the TV is still not level - again, I was flabbergasted! - They left a number of tools at our house which is just unprofessional. How mediocre their work is became very clear when I had another mounting company, R8Works, install the TV on the plaster wall. The mounting took less than 1 hour, was mounted on the first try, was perfectly leveled, and was legit 1/3 of the price. I cannot reccomend Man Cave of America but highly recommend R8Works.

We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

I needed four TV's mounted in my new home on short notice, The Floating TV was up for the…read morechallenge! Clayton was a master of his craft, floating all four TVs in my house in just over an hour. Flexible on the Price and very reasonable!! Even with rescheduling, it only took him One day to get out to me after I scheduled the service. Assured me with guarantees and warranties on the wiring of every TV floated. I got exactly what I asked for and more with the service I requested. All things considered Clayton is very reliable punctual I got exactly what I asked for with my service and I couldn't have asked for a better Price. I will be recommending him to all my friends and family and if you're reading this comment, I recommend him to you.

Excellent Work. very knowledgeable of everything related to mounting TVs and electrical. Super…read morehappy with the outcome. I would highly recommend Clayton very easy-going!

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

I would highly recommend Honu Experience. We had a different individual (not licensed) and his…read moreassistant install our 2 systems and they did not quite finish. They promised to come back the next morning. We could not get a hold of them after that to answer our questions and finish the job. They just disappeared. We were highly frustrated. I happened upon Stan and Honu Experience after that and it truly was a 'whole nu' experience. Stan was straight up and showed me that our receiver was partially blown. He showed me how the previous individual had 'rigged' the wiring to partially work.....it gave us sound but not true surround sound. I really appreciate the fact that Stan was not afraid to show me the bad news and let me decide how to proceed. I happily went with his recommendation and got a new receiver which he arranged at a great price. Stan took the time to explain the system and showed us clearly what to do. Thank you Stan!!

To pricey for what I needed done. I'm not one for flat rate. I really don't have anymore to sayread more

Had some recent unusual problems with a new universal remote. The InVision Team continued to work…read morewith me despite my vocal frustrations and solved the problem. Great customer service.

My heartfelt thanks to Tim, Sean, and the awesome install team that made me look like a hero!…read moreThey designed an elegant home control system for one of my boss's trophy properties that not only disappeared into the background like I didn't expect, but (far) more importantly is simple and intuitive enough for him to use by himself! To be honest he doesn't have to 'use' anything anymore, the house just knows - if you have yet to experience what is available now, you may be stunned. Bottom line is InVision was ALWAYS prompt and courteous from the very first contact, they truly listened to our needs and concerns, and just made the entire experience a constant positive!

All I can say is this is exactly what you expect from a business. Knowledge and the capability to…read moreexecute. I thought I could have done my sound system on my own but I'm so glad I hired John instead I'm not so foolish after all. I'm absolutely grateful to have had this project go so seamlessly.

John Dewey and HPAV is the best Audio/Video company I've ever worked with. After decades with…read moreanother AV company, I switched to HPAV . Why? Because John's knowledge, dependability and access are second to none. He's provided me with quality work and products and is on top of all technology industry trends. His calm, patient demeanor makes him a pleasure to work with. I give John and HPAV an 11out of 10 and unequivocally recommend him for any AV needs!!